Dishonest billing. The way they handle estimates and payments is unethical. They tried to have me…read moresign the pad and pay $110 when I was in the chair! I said no, and she said it was a mistake and let it go (?!?) DON'T SIGN anything without reading it very carefully. They ask you to sign a pad at the front desk. I wish I had taken a picture of the pad, scrolled down to the end, and opened & recorded everything. They attached that scribble pad signature to my agreement to charges for a later appointment (no explanation, just sign the pad on the way in). The initial visit is like visiting a bad car dealer. They take you to the business office and try to upsell you (when you're vulnerable, after ex-rays). The actual dental staff is great and the environment is good. The care I received was great. The dentist and assistants were professional, friendly, caring, and had great communication. My filling and crown were taken care of faster than I expected. I was very happy with the actual dental care.

Awful Doctors. I went there a few months ago because I had pain in a tooth, I guess it was broken,…read morethey removed the whole tooth and I was painful the doctor it was so rude she didn't care. I ask her a few questions she didn't wanted to answer. NEVER GO HERE. They also charge you extra for things and they give you a "free electric brush-teeth" but is in your bill.

I was referred to Dr. George Kirby at West Michigan Oral and Maxillofacial Surgery after a routine…read moredental exam indicated the need for an extraction of a couple of wisdom teeth. This being my first surgical experience, I was quite nervous. At my initial consultation with Dr. Kirby he informed me that one of the teeth wouldn't need to be pulled at this time. This was a refreshing surprise for a dental practitioner to not push for as many procedures as possible. During this consultation, everything was explained and easy to understand. Dr. Kirby stayed to answer any questions I had and I didn't feel rushed at all. It was as if I was his only patient that day with the level of attention he and his assistant showed me during that consultation. Upon leaving the consultation, I felt more at ease about the procedure and felt confident that Dr. Kirby would take good care of me. On the day of my procedure, Dr. Kirby was running a bit behind schedule due to some additional work a previous patient was having performed. But, Dr. Kirby's assistant checked on me regularly and kept me informed the entire time. When Dr. Kirby arrived in my procedure room, he answered a couple more questions I had and then went to work. The procedure went perfectly and Dr. Kirby even spent some time in the recovery room with me to answer after-care questions and make sure I knew everything I needed to before heading home. In the months following my procedure, I ran into some issues with my insurance company. Dr. Kirby provided a letter for the insurance company on my behalf and ensured that the situation was completely resolved. The fact that his high-level of care and compassion extends beyond the surgical room shows he truly cares about his patients' whole experience. Dr. Kirby's ability to quickly put me at ease and the level of care and attention he provides is extraordinary. While nobody looks forward to dental surgery, if I ever find myself in need of it again, Dr. Kirby will always be my first choice.

Friendly and professional staff. Dr. Kirby extracted both teeth within a few minutes making sure I…read morewas as comfortable as possible. Would recommend to anyone.

I had an infected tooth that had to be extracted. I asked my dentist for a referral and they gave…read moreme 2 options. I did some research on both referrals and I'm glad that I chose OMSA. They treated me well from the time I entered the office. Dr. Robinson discussed my history with extractions and implants. He then offered his opinion the best options for the procedure and post op care and restoration. Of course I agreed. The procedure went well including the anesthesia injections. I would highly recommend their office for professional oral surgery.

I highly recommend Advanced Oral Surgery! Dr. Jesin is a genius. I wore dentures for over 20 years…read moreand decided to go with full implants. I've never been happier. So worth it and wish I had done it sooner!

I want to say how much I respect Dr. Jesin's professionalism and character. He saw my negative…read morereview and called me personally to explain the discrepancy in the after care communication. I am convinced that he truly cares about the well being of his patients. I would recommend him for your Oral Surgery care.

Doctor should recognize the mistakes made and update the Michigan Dental Association with the…read moremistakes missed so everyone can get on with life and this patient can get his teeth fixed so they are touching and he can eat on both sides, 4 porcelain crowns just need to be remade it's that simple but the doctor or no one else is stepping up. Dr. Sarah Palmer missed a bunch of stuff through a biased clinical exam through the Michigan Dental Association with Dr. Palmer where the doctor from Grandville Dental Health Center that did the work was present and now the patient has to live with these ongoing issues because the doctor didn't do a proper clinical exam. Dr. Sarah Palmer was bribing me with a check to sign a release form to say the doctor did nothing wrong. Who offers a check to someone before the clinical exam even took place. I was no way taking a few thousand dollar check because I wanted to know why me teeth are breaking after a $54,000 full mouth restoration of all porcelain teeth but instead the doctor took a fake exam and didn't take any bite checks or x-rays and failed to diagnose 8 teeth not touching and a backwards dental crown then gives inaccurate information to the dental society to decided my case. Because of this doctor and the two other doctors that gave a fake exam and their failure to be non-biased this patient is unable to get his teeth fixed and was left with a botched dental treatment because Dr. Sarah Palmer doesn't know how to do a thorough examination. It is a complete fraud really... Patient used the SmileMichigan find a dentist tool which is owned and operated by the Michigan Dental Association and spent over $50,000 on a full mouth restoration through one of there members which consisted of 24 all porcelain teeth and was left with 8 of the 24 not even touching. Only 1 week after this full restoration a bridge became loose a crown became loose and another permanent crown fell completely off and the dentist was never willing to fix anything so a peer review complaint was filed but the whole board is friends with Dr Larrissa Bishop the past president of the dental society and the board members just couldn't be unbiased. The SmileMichigan find a dentist tool endorsed there members and advertised that the MDA dentists are dedicated to upholding the highest standard of practice so that you and your family can receive the best oral care. The MDA advertised that they are dedicated to ensuring that Michigan residents receive the highest quality oral health care and How can the MDA allow there member to leave a patient with 8 teeth not touching after a full mouth restoration. This should be illegal and if it's not made right then people should be prosecuted. Coverup after coverup because Dr. Larissa Bishop is the past president of the West Michigan District Dental Society that decided this case and there is major conflicts of interest with at-least 10 of the board committee members and they are all friends. The Michigan Dental Association is continuing to allow there member Dr. Rebecca Vanderbaan and Dr Larissa Bishop from Grandville Dental Health Center to get away with a backwards placed dental crown tooth #3 completely backwards then made several adjustments until 8 porcelain teeth are not even touching then left him with a backward dental crown until he found out from another dentist 1 year later. The MDA isn't even following their own guidelines and bylaws and should reopen this case because it's not going away as long as this patients teeth aren't touching. The MDA needs to help this patient get 4 crowns remade so his teeth are touching it's really that simple otherwise it's completely false advertising on the Michigan Dental Associations part. The Michigan Dental Association should go back and look at the Suppressed Photo #120 which is the photo that Chris Wilson, RDA, from peer review at the dental association says was weirdly missing from there files and re-open this case so this patient can get his teeth fixed. Stop covering up for the president of the WMDDS West Michigan District Dental Society and do your job. The dental association is not upholding there members to the highest standard of practice so that you and your family can receive the best oral care as they advertise to the public.

Amazing family dentist! The staff was welcoming and caring, and the visit was smooth and…read morestress-free. We couldn't be happier with our experience!

With a happy smile, I would like to say Dr. Nalley's bedside manner, including kindness and…read moreexperience, is impeccable. His follow up and "Nally's Magic Mud" helped my healing process. I had one wisdom tooth removed at the kind age of 53 and am scheduled for my second one this summer. His encouragement and knowledge helped him answer every question I could think of. He addressed all concerns before the procedure and was a wealth of insight as the process rolled out. I recommend Dr. Nalley hands down. He is the best! Shavaun S.

Highly HIGHLY recommend Dr. Nalley. My wisdom extractions at the age of 50 went smoothly. He is…read moreprofessional and made me feel extremely at ease. The whole procedure was handled top notch from start to finish.

I just had all 4 of my wisdom teeth removed by Dr. Rosema. Everyone there made me feel extremely…read morecomfortable. All of my wisdom teeth were through the gums, so they just had to yank them out, but I still opted to be put to sleep. I woke up from the general anesthesia and was in such a good mood (and no pain)! I still don't have any pain and I'm not on painkillers. My arm doesn't hurt from the needle either. I highly recommend this place to anybody that need to get their wisdom teeth out! They do other types of jaw surgery as well.

I had two implants put in by Dr. Rosema back in 2006, and remember him being a very friendly guy…read morewho seemed to know what he was doing. I just got an X-ray at the dentist today (7 years later). The dentist told me that whoever did my implants knew what they were doing, and that they were placed perfectly. Keep up the good work doctor!

Setting up appointments for my children was super easy thanks to the friendly and knowledgeable…read morefront desk staff! As my children were new patients we welcomed in with kindness and warmth. We were greeted and given a tour of the office by the lovely front desk personnel, she even gave my kiddos welcome bags with goodies! When we were called back to be seen by the amazing Miss Alicia, she took great care of us! Miss Alicia was awesome at making us feel comfortable and she focused on providing excellent dental hygiene care for both my children (age 8 and 11). Dr. Peiffer comes with 17 years of experience which was another source of confidence that I was in great hands and had chosen the right dentist office for my family! My kids also received new toothbrushes, dental floss, mini toothpaste, and prizes at the end of our visit! Happy new patients here! 10/10 We love MI Smiles Dental here in our home town of Ionia!!

By far the best dentist I have been to in 30 years. The office/facility is new, along with the…read moreequipment and instruments. The staff is friendly and knowledgable, highly recommended to anyone of any age. Great family dentist!

The doctor was very cold and abrupt. He was not careful when examining and was not thorough. I…read morehad to bring my own scans as they failed to acquire them from my dentist. I wanted to see if I was a good candidate for implant. With insurance the price before any actual tooth would be put in was 17K. The office accounts receivable said I could wait for the estimate but it would be quite hefty so it may take a while to figure out the costs. When I got my bill for todays consult I was charged 87.50 however my copay for this specialist is $50. They told me it was the estimated charge after insurance. At this point I realized this was not about fixing my teeth but about charging customers for doing absolutely nothing. So I went to a walk in place and got what I needed done for less than 1k. Same day! My recommendation is to run not walk from this place.

I've had oral surgery at West Michigan Oral & Maxillofacial Surgery including extractions, bone…read moregrafts, preparations for dental implants etc. I've had nothing but good experience with them, including staff and Dr. Huizenga . I've gone there for the last 4 or 5 years and continue to go there for further oral surgery. Their care and support have been outstanding and I recommend them highly. Nancy T.

Got my spouse taken care of professionally and fast! Would recommend in a heartbeat. Myread more

AMAZING. AMAZING.AMAZING service, staff, im absolutely happy to have Dr. Ryan for my dental care.read more