Tile Experts installed a zellige backsplash for us and the whole process was really easy and…read morestraightforward! I sent dimensions and a site image and was able to get a quote without a site visit. Our installer was very detail oriented and discovered our wall was not completely flush, which meant that the tile at the top of the wall would be a slightly different width than the one at the bottom. We discussed different strategies for approaching this problem. The zellige we received was also highly variable in quality and color. I asked our installer to pick out the tile in the best condition since we had ordered 10-20% extras and were very happy with the results.

The tiles turned out exactly the way I want it. Awesome work with competitive price! Would…read moredefinitely recommend to my friends.

Extremely knowledgeable, Sonia knew how to bring my granite counters up to par right away. I had…read moreused a sealer bought from Home Depot as recommended by an inexperienced contractor. This product produced a wax and dulled the stone. She carefully stripped away this "sealer", cleaned, and sealed with another product that she had been using for 20 years. The counters look and feel great now. I'd highly recommend their services.

I had tried to get a granite stain out myself and it didn't seem to be going well. I am so glad…read morethat I called Sierra Stone Restoration and talked to Sonia. She patiently listened to the whole series of things that I had tried, explained everything that I should and shouldn't do next, and guided me through the whole process over several days. She even asked me to text her photo updates along the way. Helping me so much over the phone for free was extremely generous. I would not hesitate for a second to hire her (without my trying to do it myself first!) if I'm ever in a similar situation again. Thank you, Sonia!

So fortunate to be connected to Marsio for him to retile my son's bathroom floors after constant…read moregrout cracking and it got worse despite many attempts for the initial installer to fix the grout and never addressing the root cause of poor installation. I had enough and thankfully found Marsio to put in brand new tiles and he added a DITRA layer to also prevent future cracking from foundation shifts or walking on the tile. He finished the job quickly and left our bathroom clean. He is awesome to communicate with if there are questions as well. He also was able to repair 3 marble tiles in our foyer that had developed a hairline cracks due to the foundation cement cracking underneath, which was partially due to the original contractor not putting enough glue under the marble tiles. He was able to save the day! It took skill to work with the fragile tiles. I would highly recommend Marsio for you tile needs!

We had recently converted our boiler and hot-water heater to a combination system that left a gash…read morein the floor with pipes coming up from the concrete slab. Marsio was able to finish the area very precisely in a way that made the gash utterly disappear. He was very prompt on the day of the install and priced very fairly. Marsio will be first person I call when I need another tile job.

Zaprian from Innovative tile is a true professional and does outstanding tile work. He helped us…read moremake nice stylistic choices for our kitchen backsplash, worked fast, was very reasonable, and extremely friendly. 10/10. We HIGHLY recommend reaching out to Zaprian for any tile work, he is amazing!

Zaprian has an outstanding background in tiles, especially a more difficult and intricate work. He…read moreis very punctual and knowledgeable, he has given a great advice on how to solve my project, I'm impressed by his honesty and skill. highly recommend!

Home Healing Renovations completed a comprehensive remodel of my house that included some serious…read morefoundation retrofitting and concrete site work. This was a big 10-month project that involved coordinating with an architect and multiple engineering disciplines. I hired HHR on a personal recommendation, but also because I could tell that Jason cares first and foremost about doing quality work, and is a straightforward and honest communicator - not always easy to find in a contractor. The house looks great, tons of neighbors walking by keep telling me so, so it's not just my opinion - but also, several neighbors have commented on how nice and friendly Jason's crews are. That was my experience too, if you hire this company most or all of the work will be done by employees who - as best I can tell - like their jobs and the owner. That makes a big difference in how the project goes. Shout outs to Rafael, Costa, Santos, and everyone who put tons of work into fixing up the house.

HHR returned to complete a beautiful renovation on our second floor…read morejust two years after the first floor (reviewed in July 2024). Jason again coordinated the planning and permit process seamlessly and also worked with the City of Alameda to upgrade the electrical service to our house. They created a stunningly beautiful total remodel of the guest bathroom with new bathtub, gorgeous tile work and perfect installation of new vanity, fixtures, grab bars, lighting. There was excellent timing of the many stages of construction, with a smooth daily sequence of the teams of highly skilled and professional electricians,plumbers, carpenters and painters. We always received excellent communication for the schedule of work. There was hardly ever a weekday without substantial work taking place. All the workers were highly skilled, tremendously helpful, cheerful and professional. It was truly a pleasure to deal with the entire team. With these two renovations, HHR has now totally redone our three bathrooms, installed pocket doors, reconfigured closets, installed new wood flooring, and performed many electrical and lighting improvements. We are 100% pleased with the results of both of the renovations. Home Healing Renovations are the very best and are highly recommended.

If you are considering installation of any flooring or tile work, I highly recommend Perri Marble &…read moreTile. They are true professionals, reliable, honest, trustworthy, friendly and easy to work with--they are the best in what they do! I was in need of new flooring in my bathroom. Because of a recommendation I received for Mark Perri, I called him and am so glad I did. The installation of my tile was accomplished seamlessly. Great care was taken with demo and removable of old flooring in my bathroom with focus on neatness and cleanup. Jeff Perri, Mark's son, laid the tile. I am so very impressed with his work. He is an absolute perfectionist and master craftsman. Because of having only one bathroom, I requested that the work be expedited. Being considerate of my situation, they completed the work not only on time, but ahead of schedule.

The work that Perri Marble & Tile did for us was truly fantastic. We had broken tile stairs that…read morewere a bit complicated to repair for various reasons, and they did a fabulous job in every way. The owner Mark stayed in touch with me routinely in terms of finding a time to fit us into their schedule. Jeff Perri did the work with an assistant and was knowledgeable, responsible, clear with explanations, and completely professional in terms of making sure that the job was done right. It looks like new! I am really grateful that we found Perri Marble and were able to work with a company so solid, experienced, and pleasant to deal with . Many, many thanks!

UPDATE: I have resolved the issue with the owner of the…read morecompany. They will actually reschedule the job and we will have accommodations for me and my asthma. I will have a section of the house closed off for any odors that might trigger asthma. I am not so concerned now because my asthma is usually triggered by dust and not odor and they have told me that it would be a minimum amount of dust. I will continue to work with this company and I will hire a Cleaning Crew to do a thorough cleaning of the bathroom counters etc after they have done the work ... therefore, I am changing my review based on this communication to a five star for the additional Customer Service I received. After the job is done, I will update once more with the quality of work, which I am sure will be above average. Thank you and I'm very happy to have updated this review because I dislike giving bad reviews to anyone. PREVIOUS: No one called me to discuss any issues!!! All of the communication was done by email. They cancelled my appt because I asked too many questions about the job, the dust, and the after-job clean up. I don't get why they cancelled. I just needed to know what was expected so I could make the proper arrangements because I have asthma. I had cleaned everything out of the bathroom, missed showers, and kept tub area dry per the requirements... and then I find out that they cancelled my job appointment...Maybe they cancelled because it was New Year's Eve???? SMH. ‍peers

I've been trying to update things in my 25-year old house recently (new roof, new fridge, new…read moremicrowave,...). The grout and silicone caulk in the main bathroom shower had been deteriorating for too long. It was pretty bad so I reached out to The Grout Doctor. I set up an appointment and Mac (a great guy by the way) came over a few days ago. He has over 20 years of experience and it showed. He went far beyond what I was expecting. Not only did he replace the moldy silicone all around the shower and replace all the cracked moldy grout, he completely cleaned the shower walls and floor with a razor. I never realized how much soap scum could build up even with fairly regular cleanings using a bathroom surface cleaner. Everything looks better than I expected it to look. I highly recommend giving them a call and let them work their magic. The shower now looks like it did decades ago.

So this morning I was making coffee in our newly remodeled kitchen. Everything about it is…read moreimproved. The space is small, less than 120 sq. feet in our mid-1920's era house, and yet there is an amazing amount of counter and storage space, and the workflow between range, fridge, coffee station and sink is natural and makes sense. Everything is light and airy looking and the space looks modern yet retains the feel of early 20th century construction. Tile, counter, cabinets, floor and paint are complimentary, and soothing. There's even a range hood for handling cooking exhaust. We could not be happier with the outcome of our project, and we realize that engaging Aimee Toy Inouye at Paragon Kitchens and Bath was the number one reason for the success of our remodeling project. Rewind 4 months. My wife and I decided our 90s-era old kitchen had to go. Massive dark granite counters/backsplash was cracking, Ikea cabinets were crumbling, lighting was dim and we could barely lay out a cutting board for meal prep. We knew enough subcontractors that we thought we could handle the project ourselves, but how were we going to best change the space? We investigated kitchen design firms and the upfront cost seemed shockingly high. Paragon's quote was in the middle of several firms we investigated, but still, we were thinking we could save money right away by figuring out a design ourselves. Keep in mind, engaging a designer will be your first expense. Later on you will be writing check after check without thinking twice but in the beginning, you will hesitate. You will think, they can spit floor plans out of a computer in an hour. It's a counter and some cabinet boxes and some tiles. Plug in the numbers and it's done. You will think of the cost of designer time, when you really should think of the cost of designer expertise. You are paying for knowledge, experience, and talent, which actually is priceless. In this case Aimee's knowledge, experience and talent were an amazing bargain. She and her partner Christina visited our kitchen several times and talked to us about our issues and what we wanted out of a remodel. They took exact measurements, and then several weeks later came back with renderings of four different layouts, with pros and cons listed for each. We worked with her and in the end combined two of these proposed designs and asked for cabinet estimates, a counter source, and advice on paint, flooring and tile. Here Aimee's contacts were key. We visited a slab yard in Berkeley together and picked out stone that would work with her design, and found complimentary backsplash tile and flooring. She put together a cabinet order that was complex and complete, with a company that gave a firm delivery date, and with that in place we were able to start demo on Jan 5. Paragon provided a complete set of layout and elevation plans with all measurements that our electrician, cabinet installer, tile contractor and plumber used with everything accurate and complete. Because of her assistance, we experienced smooth sailing step by step, and the project was completed exactly one month later! Throughout the process, Aimee was instantly responsive with questions about delivery, measurements, paint colors, lighting fixture suggestions, and sink and faucet recommendations. Everything she recommended worked perfectly, and when everything was finished the results were amazing. We could not have been more pleased. My wife and I recommend Paragon highly. Remember when considering engaging a designer, that you will be living with the end result for many years, long after the memory of starting the ball rolling has faded. You will enjoy the results!

Contracting with Paragon was by far the best money we spent on our remodel. I can't say enough good…read morethings about Aimee Inouye. Not only did she capture our design esthetic beautifully, she also connected us to the best contractor, cabinet maker, countertop manufacturer, and tile supplier. Having someone in the know in the business connect you to the right folks is priceless. She also set up all of our orders for us, which meant we didn't need to count tiles or spend hours staring at fixtures trying to figure out what would fit in our bathroom space and also look good. She just took care of *everything*, was incredibly responsive and professional, and thoughtful throughout. You won't regret working with Paragon!