We had to fully gut and DIY our kitchen renovation, and since it was unexpected, we had a tight budget to make it happen. Tl;dr Great price point for relatively good quality solid wood cabinets compared to other places that does mixed-MDF and costs more. My SIL recommended Granite Expo for their price point and quality. They use Milzen brand cabinets and the cabinet builder is just 2 minutes away from their store. My review is on the kitchen cabinets and the purchasing process. I shopped around at other local SF, Oakland, and Hayward cabinet shops and had a rendering made from their Emeryville location before deciding to move forward with buying from Granite Expo Oakland location. I was able to speak to a rep within 10 minutes with my rendering to place my order, we did 15 cabinets in M21 Hollis White cabinets (shaker style) and it was ready to pick up within the same week. On pick up day, we brought our truck and made 2 runs. The warehouse workers helped load in which was so helpful, and handles were included in the price. They have a lot in stock, just need time to build or can sell it to you not built if preferred for pick up. Overall a smooth purchase and the sales associate I worked with was well-versed in helping beginners like me with a consultation, and not too chatty or pressuring to up sell. Good spot for a no frills buy. read more

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Pricing was very good. I saw bathroom counters with sinks built in as low as $68! We got one (photo included) for a tad over $200. A 9 foot edging was an extra $55. Out the door and in the trunk under $300 and installed the following week. I even heard my handyman say WOW upstairs when I wasn't present and I asked him if he needed help and he said NO I was shocked you got such a great price! read more

Granite Expo - After my handyman installed and cut the backsplash. Reused my base cabinets - Kitchen & Bath Near Me - Oakland, California

They've got a everything you would need for a kitchen or bath remodel. Floor and wall tiles, cabinets, stone countertops, sinks, shower stalls, etc. Prices are lower than big box stores but the quality is lower as well on some items. They carry mainly Milzen brand cabinets. Do your research. These are builders quality Ready To Assemble. Cabinets. I have serious doubts about the finish and durability. read more

Granite Expo - Entrance - Kitchen & Bath Near Me - Oakland, California

We've been to the Emeryville warehouse a number of times. In general, you will find better quality products at Granite Expo for a better price than other locations, but don't expect much more than that and know what you are doing (or take someone who does). Unless you are just buying some simple cabinet knobs, this isn't the place for non-handy persons. The staff will answer questions but you won't get your hand held much like you might at the big box stores. Also the warehouse is cold and unwelcoming - get it, get business done, get out. But as for good deals, they are there to be found at Granite Expo. Check the hours before you go too, unless you have gas to waste. read more

Granite Expo - They've opened up their warehouse to be larger for customers. - Kitchen & Bath Near Me - Oakland, California

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-10 Bad company with very bad business practices. Have a company to install their products which is nonexistent if you try to find them or want to review them. It is called GE CONSTRUCTION. Avoid them like the plaque. Granite Expo sells them as experts in stone work and installations They are neither. They are just a name who we have no idea what they do. It sure is not quality work. Granite Expo employees sell you on using GE ( Get it Granite Expo) Construction Company, saying they are a great construction company and they will make sure you get the best team. Then they contract out to a subcontractor, who could be anyone who has a small pick up truck with cheap employees to do the work. I really have no idea what GE Construction actually does. Try looking them up as a separate company. I have been looking for over a year and still can't find them. I purchased quartzite slabs to put in new countertops for our kitchen. They tried to sell me on precut material but I wanted rounded or bullnose of the edges, which cannot be done on the precut slabs as I was told by the employee after he contacted GE Construction ? By phone while I stood there. So as contracted for , I ordered 3 slabs of quartzite. They agreed Ed to measure, cut and bull nose 24 ft of quartzite and deliver to my home on March 19,. When they arrived they had not bullnose the 24 feet of the countertop. They had sent a person out to measure using a hand held measuring tape. We later found out that large kitchens like ours should always be measured using wood templates to make sure the expensive stone is cut properly. They did not do this. I never even saw him write down the measurements and he dismissed me when I asked him specifically to not cut out certain area. SO they arrived is a very small truck with 5 guys ready to install As quickly as possible. BUT GUESS WHAT. They did not bullnose the 24 ft of edging as per contract. So who cut the stone.... Granite Expo ??? GE CONSTRUCTION or subcontractor. Whoever did it did not read the contract or follow the work order. Do you know what happens to stone that has been cut without doing the bullnose. ... it will not fit on the countertops if the bullnose is done. So they ruined my 3 slabs of stone. We are not contractors so we did not immediately know this. They then dumped our stone into the Granite Expo lot and refused to do the job. They destroyed our stone that we paid for them called us snd told us to pick it up or they would lick it in. damaged stone. No explanation that we would need to purchase 3 new slabs. There is really no reason to use these people. I can tell you right now that this job could end up costing you a lot more for the damages they do, than getting cheaper stone. Just not worth it. If you just have to get your stone and or their products here make sure not to get sucked into their sells pitch about using GE Construction. There is little recourse. They ended up costing us thousands more and we still have a mess it will cost fix. Read reviews about their prefab products that have broken. These things always have to be replaced and as far as we have seen they have not taken responsibility for any of their poor work or their poor products. They cut sink hole in the wrong place on our stone over the sink. Useless slab. Would not fit to corner seam and had about 3 inch overlap on the other side. The cut the sick and the sink accessory holes in the wrong place on the slab causing need for huge sink to be purchased just so we could use the slab. Sink accessory holes were cut 5 inches back from the sink. WHAT DOES THIS DO??? It causes soap and water to fall on the stone instead of into the sink. Just try to get them to replace the stone. They refused to even answer our phone calls and emails for 6 months, leaving us without a kitchen to live in. . They do not care about their customers. They will never own up to the mistakes they make. Like us you will have to go through years of State Contractors Board, Surety company and lawyers to get what you are owed. They do not seem to have any idea about OSHA regulations that protect employees and the customers. Is it worth it to you for a little savings on a product, when you could be facing a lot more in repairs, stress and they just don't tell the truth. In our case they told the CSLB, the state consumer board who is supposed to protect us from company scams, that we changed our mind about the edging when they got to our house, although the bullnose was in THEIR work order. They also told the CSLB that the use proper OSHA regulations when attempting to grind stone in our driveway. We caught them using a hand held grinder WITHOUT WATER, to attempt to give us a rounded edge, but not a true bullnose, that had to be done in the shop with proper tools and water. Dry grinding stone is against OSHA standards because it is very dangerous to breath the dust that happens when you dry grind. read more

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During a recent shower remodel We shopped the local big box stores for prices as well as merchandise. Home Depot had the shower glass we wanted called Rain. Unfortunately, we needed a larger size than the stock size on the floor and special orders are done on line. We were hoping to get assistance at customer service but were told that special orders are done online only. We'll we didn't feel comfortable and there's no refund on special orders. At Granite Expo they have it all, bathroom vanities, shower doors with the hardware, tile, kitchen cabinets, and more. The best part was they have customer service!! They were able to answer our questions, assist us with our special order and their selection and prices are great. Orders were timely and made for a good experience! read more

Had a great experience here. For a warehouse, customer service was not compromised as everyone was helpful and kind.

Absolutely no one to assist me. I'm a complete dolt when it comes to materials and measurements, and it's awful. This place is for contractors who get in and out because they know precisely what it is they want. Ugh Such time wasted... time I don't have! read more

Let me start by saying that I don't live near this place so I called to get a quote. They told me I had to come in. I asked what the installation fees were and the cost for bullnose per square foot. They said they didn't have a price per square foot they could give me and that I needed to come in. Okay, so an hour later I arrived. Let me just tell you what they quoted me to save you time: Each slab was quoted at $700 per slab for install. Bullnose is $30 per square foot. Not sure if this is for specific granite slab or what since they refuse to quote rates over the phone. read more

We've have always found great deals here for floors, kitchen and bathroom. Not only are the prices low to moderate they carry beautiful and modern styles. read more

Overall: I'm a big fan of Granite Expo. We've had two kitchens remodeled using their products (one of the two using their installation service as well) and both have been high quality and good value for the money. That being said: it's not perfect. If what you want is absolute perfection: pay a multiple more and get that kitchen. For me: the tradeoff is worth it. We've had two plywood (not particle board) kitchens with only a couple of minor blips. One of the blips meant that we ended up with one more cabinet than we could use and couldn't return because it already had holes in it by then, so it cost us more than I'd like to have wasted, but in the end we used the cabinet elsewhere. You have to be patient to shop here. Even if there's only 1-2 people in front of you on line: it might take a while. Because they're helping people plan kitchens (and bathrooms), and they're asking about a lot of details. They have a cool modeling tool that they use for planning the space, and they do a good job asking about every. single. detail. If we had to do another kitchen over again: this is the first place we'd turn. Note that in both cases we've gotten the Kovastone quartz (quartz + polymer) and so we haven't had to deal with sealing granite, etc. read more

I have been patronizing Granite Expo since 2003, and the Customer Service has always been, wonderful! There is, however, one Customer Service Rep, who never fails, me! She's ALWAYS, very patient, understanding, knowledgeable, and welcoming! The hospitality she gives, keeps, me, promoting the Company to my client's, and have helped me to have a reliable source, for my Remodel Business! I'd like to say Thank You, to NINA, for the many times, she's assisted me, in bringing a Quality Remodel to my Client base! You are Appreciated! read more

One of the granite back splash was broken but they refused to replace it. Said they would sell me another piece for half price! What? Are you kidding me? They loaded it my van & we noticed the piece was broken. Bad bad service. Be aware! read more

Gayle and I came here a while back to pick out some counter top granite for the kitchen. And it still looks great as Gayle and I are hanging out here this morning over coffee, Yelp, and the NY Times. The Granite Expo is a bit of a challenging find along the Mandela Parkway. They have a nice selection of granite, tile, fixtures, etc., and the pricing is attractive. However, as far as service goes, you kind of have to fight your way into this place and out and all the while keeping safety in mind as forklifts fly by. It's a warehouse-like operation, where everyone is busy, many folks (like us) are sometimes confused, and you're expected to figure things out like ordering, selection, and pickup by yourself. But in the end, if you can successfully navigate the obstacle course and hire a good contractor, you'll be happy with how it all turns out in your home. read more

Go to Home Depot, Ikea and Expo to get ideas and see what most people are paying and then come here when you are sure what you want - you'll get it f for A LOT less. I am in the process of remodeling a new condo and if you want granite counter tops, tile floors, sinks, etc. you'll be happily thrilled with the cost/quality comparison to the big stores. WARNING: They usually have no returns or exchanges policy so CAREFULLY inspect each piece before you buy but if you're on a budget...definitely check out this place and Superior Hardware (they may be aligned--very similar selection and prices - both run by Chinese staff/owners). I saved hundreds of dollars and am very happy with the quality... read more

As part of a kitchen remodel, we purchased plumbing supplies. The kitchen faucet failed after four months and they would not help. No exchange, no refund. They claimed they're "just a reseller" and, as such, bear no responsibility to their customers. We will take our business elsewhere from now on. read more

I ordered a countertop for a bathroom vanity from these folks. My contractor came to pick it up and installed it, and I came home to find they had given him the wrong one. When I've called to try to fix the issue Eddie told me there was nothing he could do. This service is really unacceptable, poor customer service makes the prices not worth it. read more

Pretty good selection of items for your home renovations. They have some kitchen showcases to give ideas for design and layout. The Emeryville location has more and is bigger. There's some items they carry here and not at the Emeryville location. Good to see all options before purchasing as there are no refunds or exchanges. They have contractors come out to your house to install countertops and they do a timely, precise job. read more

Granite Expo - Wide assortment of sink countertops. - Kitchen & Bath Near Me - Oakland, California

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We would like to thank Kelly for going the extra mile in helping us get the granite for our counter. When we got to her location to select the piece of granite she had someone take us back to select it, but it looked different than the granite we saw in the main store, and only had one left handed piece. We went and asked Kelly if we could change to another piece we found. Kelly took us back to the warehouse and helped us select the right piece for our counter. Not only did we get a better piece but we also got a better price. Thank you very much Kelly! read more

This is their warehouse. You can check out their kitchen cabinet displays, and displays of tile and granite. The service isn't much, so you're better off going to the nearby Emeryville location. We bought bathroom vanity cabinets at the Emeryville location with our granite and quartz countertops, but we had to pick up the backsplashes at this Oakland warehouse. Amazingly busy, so their parking lot get crowded on weekends. read more

I really liked my experience here. I am so content with my new countertop! Initially, I was reluctant to go looking here because I hate hate HATE granite! Hate it! But we were down to almost no options because we each had a "hate it" list longer than our "like it and can afford it" list, so I gave in and said to my boyfriend, fine, I will compromise, I'll get a granite countertop and just replace it later when we have money for something not generic. So, we popped in a Friday afternoon, looked at the samples on the wall, and I got to at least pick the least repulsive color of granite I could find, which boyfriend loved, the Ubatuba. Got a quote from Mui, who definitely knows her stuff and went home to mull it over. Mulled it over, decided it was fine, and went back the next day to order the thing. Stared at the samples again just for the heck of it, and then boyfriend says, oh look at this...I look at where he's pointing "Carrara marble." I am like, what? WHAT? Carrara marble? It says $50. What, $50 a square foot? I can't afford that! No wait, it's $50... per 8 foot prefab piece. No way! So I ask Mui, what is the deal with that stuff that says Carrara marble for $50? She says, yeah, it's marble and it's $50. I don't get it!! How and why? Mui says, since it's marble, it's softer than granite and more prone to surface damage, like scratches and stuff. Well it's still a freaking rock, isn't it? She says 98% of people do not use marble for their kitchen counters. [I am discounting this because I just don't care what other people use and I hate granite.] So I say, is it really Carrara marble? From Carrara? No, it's from China, Mui tells me. Okay, so there's the dirty little secret. But still, it's freaking marble, which is so much more beautiful than any granite! And it goes exactly right with my attempt to be respectful in remodeling my new place, a Victorian old lady that has been stripped to the bones. Marble is all they used in Victorian times, marble counters were the thang! And centuries of Italian bakers could back me up that marble is the best choice for their kitchens, I'm sure. So, my heart is pounding, and I am so extremely happy that boyfriend had a better eye than me that day, and I am staring at my dream counter, and it's crazy because the price is so amazingly affordable! I never thought I could afford my dream countertops, but hell, "made in china" is now my new favorite phrase. So, $150 for three pieces of 8 foot prefab, plus $38 per piece for 4" backsplash, plus a whole buttload more for installation, but hey, you can't install stone counters yourself so there's nothing you can do about the labor. That's like, pay for installation, get a free counter! Bullnose is the standard edging; they do that before it leaves China I think. Anything else will set you back $45 per linear foot! Obviously, any labor that has to be done in the U.S. is where all the costs are incurred. So fine, I get a generic edge, but that is offset by the fact that I am getting a super hot deal on marble counters. Okay, we check our drawing (btw, the sketch you do initially is actually your final quote, no autocad here!) and pay up. Mui sends us out to the yard to pick our pieces, and oh I just love it because they are more beautiful than the sample inside, all so pretty. We pick our faves, set up an installation date and time, and wait for the big day. Next Saturday rolls around and three Chinese dudes show up with our counters. They smell like fresh cigarettes, but hey, they're Chinese contractors right? They go straight to the kitchen, measure a whole bunch of places back and forth, inspect our sink, measure some more, mumble some numbers to themselves and waste no time cutting everything out, polishing beautifully, fitting it all in, sealing the joints, even leveling our substrate so the counter would sit a little better. And the best part, I got to talk to them all in Hoisanwah! I love me some Hoisan homies. I think it definitely makes people feel better if you can communicate with them in their most comfortable language. I imagine that this probably contributed to my counters looking extra perfect in the end. Help out a Hoisan sister, right? The lead contractor even told me, your Hoisanwah sounds very authentic. I said, shoot, I'm born here though! He said, even better! Your willingness to speak it is what makes you good at it! And then after all was completed, I thanked them as properly as I could in my most authentic Hoisan: I told them how pretty the counter was, how much I liked it, and then asked for all the pieces of scrap marble to keep! Auw deh thye nay! read more

OK, I get it, it's a warehouse, but customers are customers. I walked in and stood at a counter behind which stood four women, none of whom acknowledged me in any way. I finally asked one of them if I could ask a question and she just looked at me, without a word, as if to say "Well, are you going to ask a question or not?" I asked her if they had a particular size and style of marble countertop, at which time she stood up and walked away. After emerging from behind the counter she made a "come this way" gesture. I actually thought she might be a mute, so I didn't say anything and followed. The piece in question was the last one in a large stack of pre-cut marble countertops that were laying on their edges like CDs at a record store. I asked if I could get a better look at it and she seemed confused by the request, but asked one of the men working nearby if he could lean the 15 or so other counters forward to expose the one in back. He did so, which wasn't easy, but I still couldn't really get a good look at it (and it seemed a little precarious). I was also shocked to learn that she could actually speak, and had simply chosen not to up to that point. I told them I wanted to see the whole countertop. They looked at me like I was out of my mind and the guy said "It's heavy!" I wanted to say "you work in a f*#king MARBLE & GRANITE WAREHOUSE, of course it's heavy!" But instead I said "Do I actually have to buy the countertop before I can see it?" He reluctantly called another guy over, they pulled the piece out and I was able to see that it was more grey than what we were looking for. I was texting pics of the countertop to my wife and the saleswoman was suddenly all chatty, almost cheerful, sympathizing with the fact that I was not able to make this decision by myself. She was actually very nice after that. Then I asked if they had any whiter pieces available and she had another man come and take me outside to look at their stock. He was very nice and helpful, and pulled the sample piece out without me asking. I wasn't sure if my contractor needed a pre-cut piece or not so I thanked him and went back inside to ask if they could cut it for us and if they offered delivery. When I returned to the counter, the woman I'd been dealing with was on the phone and decided to avoid any and all eye contact, presumably as a sign that my fleeting moments of conversation with her had come to an end. The woman next to her was sitting on a stool but appeared to be asleep (!!), and the two other women were talking with each other in a way that made it clear that they weren't really into being interrupted. I interrupted them anyway. The unlucky woman who had to deal with me said they don't cut the slabs to order and do not deliver, which I thought was odd, and looking around yelp seems like it might not be true, but based on the rest of my experience she may have given me that answer because I asked her about cutting and delivery separately and didn't ask her about installation. Who knows? She was eventually polite, but no customer at any kind of retail establishment should have to work that hard to get (or keep) a salesperson's attention. Life's too short. I won't be back. read more

DIY review - I have been thinking about replacing my countertops and now the time has come to do it! Came to granite expo on a recommendation from my building manager. He directed me to the warehouse on Mandela instead of the showroom on Hollis. First thing I noticed on coming was the shear multitude of slabs to choose from. And granite is actually sliced thinner than I expected. Kelly helped me out by doing an initial computer generated mockup of what the kitchen could look like. Initially I only wanted countertops but since the sketch and first quote it looks like a full cabinet install would not be a bad idea either. So I look at the whole package: counter, sink, cabinets and backsplash. Total cost estimate $5,000. Wow, did not expect it to be this much. But when I look online at what others cost do do this kind of job it looks to be at least $8,000. I ask Kelly if the pricing she gave me was normal and she tells me that I picked the most expensive cabinets and that the granite (which my daughter actually selected) is more expensive than carrera marble. So I leave and get two more quotes. One from Home Depot and the other from Artisan Stone in Castro Valley. I am more impressed by the stone and service at AS but it will cost a lot more and they don't so cabinets. Checking out Home Depot, they estimate it will take 3 weeks to get the stone delivered and it will cost at least 70 per square foot just for the countertops including installation. So I go with granite expo. When I get back to the expo they first schedule an on site measuring for the next day! Eddy was really helpful in telling me a bit more about the backsplash, placement of the sink relative to the existing plumbing and even advising me on cabinet placement. He pointed me in a great direction. Armed with more info I come back to the expo with more detailed needs and ready to finally place the order. With my daughter to advise me, we stick with our first stone selection and they let us go through the forest of slabs to choose from. We have a lot of fun getting the guys to pull out slabs as we inspect each stone for quality and sparkle! Next they will be coming out to start the job...more to come. read more

Omg. Ineptitude defined. Walked in. Selected a vanity from what they had on the floor. Purchased said vanity. Watched the sales rep walk over with a sold sign that said our name. Two hours later our contractor comes in to pickup said vanity to complete our project today.... and gets told - wait for it- our vanity will be assembled in three hours. We called to get to the bottom of the situation and were told (after an unnecessarily long hold) that the vanity was right there, where we left it, on the floor. (Big surprise). We asked how late the shop stayed open, we're told six and then promptly hung up on. Granted we weren't being that nice as we weren't that happy with the situation, hence the extra star. Instead of saving money we have to pay our guys for an extra day. Epic. Fail. All. Around. read more

I am very satisfied with Granite Expo's kitchen/bath cabinets and tiles/granite. We have flipped so many kitchen/bath for our rental units. I feel bad seeing some not so positive reviews, so I decided to write a 5 star to give them a little boost. You have to know what you want and need. Ask the right questions, so staff can help you with their best knowledge. It is hard enough to keep contractor on schedule, having Granite Expo products readily available in a few days, I'm just thrilled that all my remodeling projects get done exactly the way I need them to be. This place has an extensive selections of modern material for me to choose from at a very reasonable price. I like buying my stuff through the this whse location as I can pick them up if I want that same day. I will check out the showroom location to get a better idea of the color options as lighting is much better there to see at true daylight. Granite Expo is such a brilliant resource for my home/rental projects. read more

I came out of here with excellent quality cabinets quickly at cheaper than IKEA prices! Note that some of the staff are not native english speakers, so communication can be difficult. But they will work with you to try to ensure you order the right thing. Pros: * Great cabinets - full wood construction, dovetail joints, soft-close drawers, nice handles. (Some of the older reviews sound like the cabinets used to not be this nice - but they are now!) * Great price - especially if you go for one of the finishes that seems to be perpetually on sale for 40% off. * Fast! They can build and deliver cabinets within 5 days. * Were great about accepting returns of unused pieces months later. Cons: * Not flexible about customizing anything; for example, they wouldn't give me cabinets without the doors. Some of the finishes don't have some of the features (e.g., some don't have soft close drawers), and they won't custom mix and match. * Tough to communicate with some of the staff. They are attentive and patient and will try to work with you, but this extra effort takes time. * Very particular about how they will deliver - you will need to have two people available to unload, they won't help. Definitely worth it if they have the cabinets that you want. They will also sit down and help you design it on their PCs if you come with measurements. read more

Not sure why this company doesn't have more 5 star reviews. My experience has been awesome. I can't say enough good things about Granite Expo. Fast, friendly and really knowledgeable. The Mandela Parkway has fewer displays, but much faster service. I went to the 40th St. location to look, then ordered everything from Mandela. Great prices and products too! read more

I'm amazed with Granite Expo. My husband and I hated our old tile counter tops. We needed something new and had spent hours of past weekends visiting stores, talking, filling out paperwork. We even thought we were sure about what we wanted so it wasn't like we didn't know what we were looking for. We submitted figures for "ballparks," been "reminded" to return our tiny samples loaned upon submission of a valid credit card, given more info for "detailed" quotes, and been informed about lengthy processes that would finally result in us getting a new counter top. And then we got the final price tag -- and yikes! At that point, my husband and I looked at each other on the couch and said, let's go see what they have at Granite Expo. So, this past Saturday, we went down to their showroom in Emeryville (not the warehouse listed as the address here), picked a prefab version of some pretty nice gray/black granite and explained to one of the sales people what we had (u-shaped kitchen, about so-by-so big). She estimated a cost for us, told us to come back with exact measurements -- which we had but just hadn't thought to bring since, of course, we all know getting a counter top is a lengthy process. So back we went with the measurements, she recognized us as we walked in the door and immediately started a new quote based on the measurements and the stone we picked (came out to about the same as the first estimate even though we had understated our counter size before) and we bought on the spot. Included in the estimate was the removal of our old counter top (most places don't offer to do that, even for a fee), installation, sink cut out, 4-inch backsplash, and the plywood base. All this for less than half of our other estimates. And, they would be able to come on Tuesday. No three-step process, no waiting. We went to the warehouse, looked at the two pieces we would actually have delivered (it was a short, not very informative look but we could tell they were the right stone and similar to each other), put a sticker on them, and like clockwork, the guys came four days later, ripped out the old counter top and a couple hours later, they finished. The work was fast but professional, you can hardly see the seams even though we did not get the "polished" seams, and our kitchen looks 10 times better now. If you like to have *exactly* a certain piece of granite that you lovingly chose from the millions in the world, edged with basically anything but a bull-nose, and seams placed in exact accord with your dreams, this is not the place you want to go. But if you don't mind a bull-nosed edge, seams that are placed where they need to go but are skillfully put together (if we had wanted a different seam placement, we could have bought more slabs, but that wasn't really the point, now, was it?), and very little "affection" from your retailer, then this is the place to go. The process is swift -- and for some people that could be really disconcerting. The sales people may seem unhelpful because they are not going to elaborate if you have a simple project. And you're buying up-front, which always seems a little scary and like a big leap of faith. But we took and it are happy with the results. read more

After some terrible, horrible, no good customer service at the Emeryville showroom, we decided to give the Oakland location a shot. This is where we found manager Eddy Li. Unlike his colleagues across town, Eddy was a pro. He helped us design our kitchen, gave solid advice, and made sure our delivery came when he promised it would (yeah, we had low expectations after reading reviews of various "inexpensive" cabinet and stone places). It was after the cabinets and stone came that Eddy really took it up a notch. We had gotten the wrong size slabs by accident -- kind of our own fault -- but Eddy worked with us on not only taking them back, but picking them up AND recommending installers who were half the price of our original stone guys. In the end we didn't even buy the new (correctly-sized) stone from him, but it didn't matter. Go to Granite Expo if you are ok with relatively cheap quality cabinets for low low prices. Know exactly what you want, though, or take your contractor. Or, find Eddy. read more

I was hesitant to order cabinets and granite after the sour comments here. We were pleasantly surprised by 1) Chris the manager who is really helpful and 2) the 3 installers who came and did our small kitchen install in one day. All the cabinets are level and the granite looks great. very pleased with the result. PS it doesn't hurt to be nice to the workers, they spoke English quite well, thank you; they appreciate a good attitude on part of customer, and likely will do a better job for a nice person. Our cabinets are level and they had all the tools to do the job. read more

Granite Expo has two locations: one in Emeryville and one just past Extended Stay America on Mandela Pkwy. The large showroom is in Emeryville, the distribution center (warehouse) is on Mandela Pkwy. True, very few salespeople speak comprehensible English. However, we were lucky and got Jessica to help us pick out the cabinets, countertops, and bathroom vanities, give us a price and schedule a delivery. All during our month-long escapade of changing our mind about the design, kind of granite, kind of sinks and faucets, etc. Finally, we chose and paid and scheduled a delivery. Delivery was at the exact time we scheduled it! A guy came in before bringing stuff up, measured the kitchen and countertop space to make sure we didn't need more spacers, toekicks, or anything else before the installation began. However, nothing prepared us for the surprise we got: kitchen (cabinets, countertops, sink) and 2 bathrooms were completed in the course of 6 hours. Yes, the installers (two guys) came at 11 a.m. and left a little before 5 p.m. Dudes know how to work! I mean, I didn't even see any of them go to the bathroom, take a break, eat or drink, during this time. I am amazed. I heard these things could drag for weeks! True, kitchen cabinets could be a little better quality, but we are selling the condo anyway, so who cares. We were doubtful the cabinets can even be installed in our weird highrise building condo, but these guys managed to do it and the kitchen looks great! Granite looks fantastic! It was fitted to the 1/8th of an inch. Most amazing thing - we were done in ONE day. This included: kitchen cabinets + countertops + sink AND two bathroom vanities + countertops. I applaud installers' efficiency and hard work! read more

As a Contractor I will admit that there prices are reasonable. Then again you pay for what you get. I always purchase 10 extra sqf when buying tile or granite. My reason is that you never know if your going to break or cut wrong as well as flaws in the the product that would not good in appearance. Will I went to return 8 of the sqf. that I bought and I was told that they wouldn't except taking it back. 8@ $7.00= $56.00 Loss. Where as they could have taken it back due the to volume of stock. 2nd: went into the store for cabinet's\ vanity. Had a difficult time understanding the sales clerk and wasn't helpful at all. Good sales clerk would walk me through their options. Went to another\competitor store where I spent $1,500.00 with great service. 3rd Just today called on some granite for pricing! Was told to go to there website, in other words do it yourself. Again I am a customer ready to buy and was treated like I was at swap meet! Sorry there prices are nice but their service is horrible. I am the type willing to pay more for service. Maybe they do well on sales due to the low cost. But I feel Management needs to go over there services (behind the counter) and there customer support. read more

Product selection: 4 stars Management: 0 stars If a little savings on the product is more important than your self-respect, if you don't mind bait and switch and then the manger Eddie turning it around on you, instead of apologizing and rectifying the mistake this maybe a place for you. You can also expect to wait at their warehouse with your contractor/mover when you goto pick up your order placed a few days ago, because they would build it when you get there, your time has no value. There is a huge opportunity for improvement with the management. Don't recommend this place. read more

Granite Expo, you have redeemed yourself. The old men working on our granite cut the stone in a highly unflattering way to which you could blatantly tell it was not done well. After a great deal of insistence and dealing with quite a bit of rudeness, they finally and very reluctantly agreed to fix the counter and sent two of their finest workers to fix their mistake. The result? Immaculate. I can't even tell where the seam is. Bravo, I appreciate their effort to rectify the issue, minus the attitude problems we received from them. Must have been included in the charged services, haha. read more

If you go into Granite Expo knowing what you want you will be in good shape. I can understand why some people were put off by the lack of "warm and fuzzy" customer service here. No, I wouldn't buy kitchen cabinets from them because the quality is not there unless it is just for a rental unit or something. However, we purchased quartz stone countertops that ended up costing less than Corian and they look great! Their standard edging on quartz is square so if that is what you are after, consider that material over the granite. The quartz color selection is not as big as the granite but we found one called Buddha Stone that looks like honed soapstone or polished concrete. Very sharp! The standard edges on the granite and marble vary. This is maybe not where you would go for a super specific, custom job but we are happy with how everything looks. Go to the Emeryville showroom on Hollis & 40th and work with Ray- he was super nice. Ying was our installation guy and he was also very friendly and easy to deal with. We ordered the stuff on a Friday and they came out the following Monday! I know the economy sucks right now and maybe they had lots of availability but I am certainly not complaining because our counters are in. read more

We had granite installed in our kitchen from Granite Expo. Overall, they were amazing. Their prices were 50% lower than anyone else we got bids from, their service was efficient (note that I didn't say friendly...that's not their specialty), and the installation was completely professional. read more

I am a General Contractor that has used Granite Expo for roughly the past 4 years for the purchase and install of my granite counter top installations. Extremely reasonable prices for the granite counter tops. Their Competitor Sincere Home decor up charges for every little cut item which turns out to cost 20 to 30% more than Granite expos total install prices. Granite Expo is fair and doesn't frivolously charge for installations. All my installs have been clean and all my customers have been happy with their work. Their work meets the standard of my 1 year warranty satisfaction. Absolutely no complaints. read more

Having your contractor buy his materials here is fine. I wanted to get our counter top in pronto and didn't want the hassel of hiring a general contractor. As they say, you can have cheap and fast, but not at high quality. The demolition was fine, but they drilled faucet holes in without measuring, placed the seam before i could think to ask... And the backsplash gap is a bit more than required. Overall, not recommended. Find someone to install it for you. read more

Worst experience I've had while looking at cabinets. I did my research and knew they had the cabinets we wanted for our home. My husband and I had to take our 3 year old and 18 month old with us to order them. While waiting for the quote and extremely rude woman came up to me and said "excuse me we don't allow children to play in the cabinets". All the girls were doing was opening and closing the doors. They were not even slamming them or crying and we were not even there 10 minutes. We will be purchasing our cabinets here. read more

I had a great experience shopping at this place. I had the opportunity to shop around elsewhere and compare prices until a friend told me about this place. We were able to practically buy everything to renovate our restroom, vanity, sink, granite, faucet, floor tile, glass tile, shower glass door, etc, for the price of JUST the tile and floor tile estimate at another store. The showroom is huge and has great selection, I am looking forward to more home upgrades and of course Granite Expo will be my to-go-to store. I took my toddlers here and I was pleased to see the restrooms were very clean and that it has a little kid friendly area for entertainment...big PLUS! Only suggestion: it would be nice if they had more sales rep on floor that way customers don't have to wait too long, other than that...great store! Thumbs up :) read more