We left Jordan, our Black Mouth Kur, with Cavins Cove Bed and Biscuit and were pleased with the…read moreresponses from requests about her as well as her general attitude when we picked her us. Thank you for taking such good care of our little girl while we were gone.

We have taken our large and rowdy hound mix girl, Daisy, there for years. The staff is fabulous and…read moreshe is always happy when we pull into the driveway. I always feel like she comes home happy, healthy, and clearly having had a great stay with lots of love. I will always reccomend them and can't imagine her staying anywhere else!

It is sad to have two lab's having all shots and very healthy to have them return sick and throwing…read moreup for two weeks.... do they clean? I don't think that they do. I will not be going back. Even the Vet told me not to bring them into there lobby due to spreading what ever they got. Kevin Wright

Have used tons of times. Highly recommend. I have two dog escape artists and they make sure they're…read moresafe until I get back.

They took great care of our toy poodle when he was so sick!! Everyone were very friendly and…read moreprofessional!!

This an unusual post but very pertinent to show the level of care we received and still receive…read morefrom Animal Care Center of Salem (ACCS). We moved in late June to Tennessee. Our dogs still have their rabies tag from ACCS. One of our dogs wandered off in our TN neighborhood and one of our neighbors found her. She called ACCS and let them know she found a dog with a rabies tag from them and the receptionist at the desk looked up the number and contacted us. If that isn't above and beyond - I don't know what is. We miss our ACCS family and if we come back to the Roanoke/Salem area will use them to care for all of our pet care needs. Thank you so much!

I took my dogs to get groomed by TIKA I picked my dogs up and everything was fine she explained why…read moreshe couldn't do their nails and I understood and told her I would do them myself I paid for all the services even the nail trim that was not performed once I returned home. I was petting my dog and realized clumps of hair was in my hand. I called and spoke with the manager the evening manager he told me she was not in. I finished grooming my dog by brushing his hair, and then I went back to canine cottage to speak with them. He was rude when I told him who I was I waited patiently while he tended to the other customers there then he rudely left me in the waiting room to speak with TIKA on the phone, and when he came back he told me that TIKA said no refunds and that I don't have to ever come back there again so a very nice until you have an issue with their services right? The way that manager treated me was disrespectful, and I do not recommend this location at all. I don't even wanna give it a star, but if I don't, I can't post so no that this is really a zero star not even worth one star.

I have taken my dogs here twice and usually great service and people. But this 3rd time taking…read morethem, they came back without being brushed at all, wasn't told they couldn't do it. Nails weren't trimmed, was told they couldn't do it. So my fiancé brushed him and took pictures to show the people here that they didnt do their job and still charged us full price. So she goes back just to be told she won't get a refund and we don't ever have to bring them back here. And I promise you, we won't. They fake like good people, but turn ugly as soon as you call them out on their negligence. Hope this saves someone from wasting time or money here.

Staff is always so nice and attentive to my animals. I've been to a few different vets around…read moreRoanoke before landing on this one to trust all my fur babies with.

North Roanoke does all of our vetting for our feral cat rescue, Barn Cat Buddies and Feline…read moreFriends. We have never had a negative situation with that office, the vet or their staff. They are amazing and have vetted hundreds of cats for us. Most of the complaints I see on here come from money issues. Put that aside and remember that this is a business and they have to charge for their services or they cannot stay in business. They are fairly priced and compassionate. We highly recommend them!!!

Amazing, great staff, great dogs, great people in general. All the way around would recommend. A…read morebusiness that starts from 7am and ends at 7pm! so my dog has lots of time to get all that energy out!, very flexible hours and reasonable prices. Dogs are trained and worked with very well. 100% recommend. Love the owner as well as the employees. Always felt so welcoming entering the field of dreams. Love love love!

Thank you, Karen for reaching out to me yesterday. I appreciate our conversation and resolving this…read moreissue. We absolutely love bringing the puppy to your place and supporting the businesses in Vinton

Danielle is a true professional! She not only did a fantastic grooming job but as a new client she…read moregave me 2 sessions free of charge to meet and greet my dog, Romeo. I have never experienced the individual care and attention she brings to her profession and the thoroughness, cleanliness and hospitality is beyond words. Barktastic Grooming is the place both my mother and I take our dogs and it will be the place we continue to take them because of how incredible Danielle is, so lovely to have found you! Thank you, Kris

Excellent service! Colleen provides quality care for all of my animals, some of which are senior…read moreand have special needs. It's such a relief to know I can enjoy time away without worrying about our pets!