Fixed our tire that had a screw in it. Did not charge us anything. Nice to see courtesy and…read morecustomer service still exist! Will be buying our next set of tires from Jake's R&R Tires.

We rented a Penske truck and trailer from these people and this was an absolutely negative and…read morenegligent experience from the get go. Truck and trailer NOT there when we arrived. We called them prior and we were given the number from the email given to us by Penske. We told them we would be there by 9:30am. Apparently this was the wrong number to call and the woman behind the counter was like, not my fault it's your fault you called the wrong number and it's corporate fault. In any Case the truck and trailer were not present. The woman then said, trucks on the way should be here in 17 minutes So we went and sat in the car to wait.... And wait. 45 minutes later she tells us the truck will be there in an hour or so... wait ,, what?? She just said 17 minutes 45 minutes prior so wth? She calls my husband who was quite angry and upset an Ass as she walks away. Nice customer service lady!! (NOT!!!)et me quickly interject that we had to get my husbands dad to our home in Florida ASAP while he was stabilized. We had to park up that 26 foot truck and car trailer and get him home within a certain window of time. Was not looking good. We went to lunch and even though my husband was teed off we called corporate Penske who was appalled by the woman's behavior and gave a partial refund. We picked up the truck and trailer and went immediately home to pack it up. Unfortunately we had to leave the next day as we did not have time at this point to get it done. On the drive down one of the truck tires blew... this is end of July in Indiana and unpleasantly hot. Truck will run only so long and we did not want to run out of gas. Was worried about dad and the heat. He was ok thank God. When the nice man came and changed the tire he looked at the other tire and said " that one will blow too so get that replaced where you stay tonight and stay close by." So after we settled in the hotel the people came to give us a new tire and looked at the trailer... said it was not roadworthy period. It would not make it through the mountains and they were surprised we had not been in an accident... Hold The Phone!!!! Does that mean no one inspected the equipment prior to us renting it?? Apparently this was the case. Totally Negligent. I hope Penske pulls their license with this group. And I hope no one ever suffers from any accidents because of their negligence.

Speedy, kind, and to the point. And they had a dog. They have a lounge thats pretty cool, massage…read morechair, coffee, snacks! The bathroom was super cool, all mechanic themed, it was cute. I paid just a little over $50, good price! I've never heard of thrive oil before, however. But I guess it's out of Appleton so staying local is cool.

I went here for a quick oil change and had a fantastic experience. The attendants are friendly and…read morethe lounge area where you wait has a massage chair, TV, lots of cool decor, coffee, and even fresh cookies! They even gave me a coupon for a free car wash. I'm unsure why anyone would give them less than five stars. It's a great place to get an oil change, I can't recommend anything else because that's all the service I got. I'll definitely be getting my oil changed here in the future.

Excellent customer service! Knowledgeable staff. Reasonable pricing. Free tire inflation!…read moreProgrammable pump that normally costs $2 per use everywhere else!

Excellent customer service! Was in from out of town and they took us immediately and helped us out!…read moreThanks to Mike at the counter!!

All the guys woking here are not only kind and friendly, they are good at what they do…read more I purchased a 2015 Toyota highlander a few years ago from M&D and Ryan was able to tell me every detail about the vehicle. Very knowledgeable and reasonably priced! I have my other vehicle being serviced there now and they have been working on it while waiting on other parts (belt and water pump) and I can rest assured they will have it fixed and very reliable when it's finished. It's hard to find a shop to work on your vehicle at a reasonable price AND do a great job! I'm lucky this shop is right down the hill from me. Great job guys!

I live in the Chicagoland area but I travel all the time to the Upper Peninsula as I have a lot of…read moreextended family up there. I own a 2006 Chevy Silverado. On a recent hunting trip my aftermarket Magnaflow muffler system broke off at the flange just behind the Catalytic Converter. I was told by Duxlers repair shop on Skokie Blvd in Northbrook, IL that my piping had rusted out and was no good any more. I was quoted nearly $450 to replace the piping. As this was a stainless system that I spent nearly $500 on, I tried to get a warranty replacement. After I could not find my receipt for my system, I decided that it would be best just to have my old stock system put back on. My stock system was stored up north so on my latest trip up, I took my truck to M & D. It's a small blue building just off of the main drag in Norway, MI. I was told that the piping was still good and all it would take is a little welding, a little time, and a little money. Little is the key word here. He was done in about 40 minutes and I was out the door for $35!!!! They have a customer for LIFE! And Duxler has lost one more customer.

My 18 year daughter was on a solo road trip through town today from Marquette down to SE Wisconsin…read morewhen the check engine light came on. I found this place on yelp and suggested she stop by to get it checked out since she still had a long drive ahead of her. She received excellent service. They quickly checked things out, gave her the paperwork, and advised that a repair could wait until she returned home. Mary at the front desk was super kind and friendly as well. Thank you for taking care of my daughter today!

Karl and Mary are great to work with. If integrity and great service matter, this is your repair…read moreshop. 5 stars!

Great customer service they have repaired my car when others couldn't , they have a wide variety of…read moreexperience and skills to go with that experience

Great service on all our vehicles for many years. Trust them…read more I'm very particular with my vehicles. Thank you to you all...

Tiffany did an excellent job of explaining the high tech features of the navigation system!…read more Fred Bieti

Did an outstanding job in repairing my 2012 Yukon XL Denali after I jackknifed a trailer. Had to…read morereplace my left quarter panel and repair the bumper plus some behind the panel structure. Vehicle was returned to me looking like a new vehicle inside and out.

The team at Jacobson Repair deserves more than 5 stars…read more Memorial Day our truck decided the tranny wasn't needed. Needless to say after multiple calls found most shops closed or totally booked. After reaching out to Jacobson and booking an appt we had a call back with a appt opening for us to get it in right away Tuesday. Wednesday we got a call w the verdict of necessary parts and repairs...new tranny ordered and by Friday afternoon Truck was ready for pick up and total cost came in under estimate. This team went above and beyond with their communications in the first place but today...weeks later we get a call asking how the truck was running! That kind of customer service has earned this shop our loyalty for all repairs my DIY man can't handle. Thank you Jacobson Repair!

I stumbled upon Jacobson after my car broke down in the middle of the night and the tow truck…read moredriver suggested them. The staff was honest and helpful, and treated me like a human - not like a woman in a car shop. I've never felt taken advantage of with regard to quotes or fixes like at other places. I had such a great experience after my first time that I switched my oil changes and other services to Jacobson, as well as recommend them to friends and coworkers.