Honestly, this jewelry store really deserves 0 stars.
My brother's girlfriend and I decided to treat ourselves and went in to get ourselves some Alex and Ani bracelets. The first sales lady that helped us explained that because of the holiday rush everything had gotten mixed up, but with a little patience from us, she showed us a few. We decided not to get anything, said "thank you," and walked out. We walked the mall some, but decided that we really liked the bracelets we saw and went back. The lady that was helping us was busy so she asked her coworker to assist us. We should have waited.
Deborah was super rude and bothered by everything. She complaint about the disorganization of THEIR merchandise, the fact that you can't touch the Alex and Ani displays unless they are sold out, and even her back. When she found out that we were from Miami, she was even rude about that... "Yuck, I can't deal with that weather." Even in the middle of our transaction, she looked at the gentlemen behind us, the next customer, and tried to help him while ignoring us. This is no way to treat customers, whether we are locals or out-of-towners. read more