Thank you, Patrick Anderson, for the magic you did to my hair! You are truly the "Wizard of Oz"! ~…read moreLove, "Dorothy"

Do you have naturally curly, frizzy hair that you also like to highlight? If so, ask for Melissa!…read moreNot only is Melissa a fantastic color specialist (artist!) she's also a great person! She's been doing my hair every 8-10 weeks since June of 2020 and I will not let anyone else touch it. I get so many compliments on my hair color. Thanks to Melissa, my hair looks healthy and makes me feel good about myself.

Jennifer is like a hair goddess. She knows exactly what your hair needs and it's limit…read more I am happy to find someone who knows how to dye and cut hair. She also specializes in ashes which I am so grateful for because not everyone can do it. She knows what your hair needs and is patient with everyone. She's legit.

very nice people! everyone was so educated and welcoming! my hair turned out amazing and the salon…read morewas nice and clean.

The service as well as the experience is amazing and always very consistent…read more I enjoy getting my hair done by Kim, she is definitely gifted and I always receive so many compliments.

I cannot say enough nice things. Let's just say I had a hair emergency. "Another salon" left my…read morehair a dark, flat, depressing mess. I have several big functions ahead that had me wanting simply to "look pretty". I was running very low on time, sanity and patience...and through another very professional salon (they couldn't get me in quick enough, so they suggested Elle. Tara Hollier specifically ) I was referred here. Surely they must have thought I was a crazy woman with my lengthy rambling texts, (bad hair makes women crazy no?) but they were so polite and understanding over the phone, I knew I'd be in good hands. I was. Tara fixed the mess, and I left feeling just a tiny bit glamorous. (For a 48 year old sleep deprived grandma with a full time job and 2 hour commute...a tiny bit glamorous is HUGE!)

I made an appointment after work at Salon Elle for a shampoo, condition, dry, and style before a…read moredinner party. At the time I made my appointment, I informed them that I have extensions, so long thick hair. They booked my appointment with Brittlyn and told me it would cost $35. I showed up and Brittlyn took me straight back to wash. I had to let her know that with my extensions, it should be brushed out first, because I knew I would have tangles and getting it wet just makes them worse. When shampooing she hardly worked up a lather and didn't really get to my scalp, underneath, or ends at all. She put a little bit of conditioner, rinsed it out and grabbed a towel to dry. At home, I HAVE to use quite a bit of conditioner to help with tangles and make it more manageable. I asked Brittlyn to wash it again, as I didn't feel like she got my scalp clean. She repeated a similar shampoo method to the first time, skipped conditioner, and then grabbed at towel. All in all I was in the sink less than probably 5 minutes! At home this process takes me 10-15 min easily, when I'm in a hurry. One of the best parts of a blowout is the relaxing time getting your hair washed and scalp massaged, this just felt rushed and half done.  She was rough brushing my hair out and I felt awkward making any more "suggestions" at this point; as they weren't warmly received. She didn't get my hair completely dry, didn't put a smock on me, and didn't hardly use any product or ask for what I'd prefer or typically do. My blouse was visibility wet. She started wanding my hair while it was still wet. She didn't brush it out or tease it or bother to ask again what I wanted and then told me my total was $40. This is just a $5 difference and I realize I have a lot of hair, but if you're price is going to change from what was originally named; the appropriate business practice would be to inform your client before proceeding. The choice to continue at a higher price should be the client's decision to make. I had dinner plans afterward and had to go with a damp shirt and damp hair and it did not look salon fresh at all.  If my hair wasn't really clean, wasn't styled, and still damp? What did I really spend money on!? To make matters much much worse I reached out to the salon owner/manager, before leaving this review, back in November of 2018 to inform her of the situation and hoping for rectification. She apologized and told me they wanted to rectify it by inviting me back for the same service, complimentary, with a different stylist. Since November of 2018 I have been trying to get this so-called correction rescheduled and have been unsuccessful in doing so ....I understand that during the holiday season, things get busy, but I have given them ample time and patience. I always go to a salon for this type of service before choosing who to use for cut, color, and other services. Luckily, I only lost out on $40. Horrible experience, I wouldn't recommend.

I brought my 6-year-old granddaughter in for what should have been a fairly straightforward bob…read morewith an undercut and a slight A-line. I specifically requested only a slight A-line so the front would still be long enough to pull back for school. During the haircut, it became clear that Maddie was having difficulty getting the cut even. Lacey eventually had to step in and help correct and finish the haircut. It was only after this happened that I learned Maddie was still in training and very new. Everyone has to start somewhere, and I understand that. However, I believe I should have been told when I made the appointment that Maddie was still in training. As a customer, I should have been given the choice of whether I wanted a trainee stylist or a more experienced stylist for my granddaughter's haircut. As Maddie struggled to get the haircut even, she stated that my granddaughter had been moving around, which she offered as an explanation for why she was having difficulty getting the hairline even. I was watching the entire haircut closely, and my granddaughter was sitting exceptionally still for a 6-year-old child. What added to my frustration was that Lacey later stated that she could not achieve the dramatic A-line I had requested. I immediately corrected her and explained that I had never requested a dramatic A-line. I had specifically asked for a slight A-line with enough length in the front to be pulled back for school. When Lacey became involved, I politely expressed concern about the undercut because it did not appear to be cut properly. Instead of simply explaining what she was doing, I was told, "I know how to cut hair, ma'am. I can assure you. I'm trying to get it even." The response came across as defensive and snappy. I was not rude or confrontational. I simply had concerns about the haircut and expected a professional explanation. To be fair, the haircut did improve after Lacey stepped in. However, the finished haircut is still uneven from side to side, and there is a noticeable gap in the back. When I pointed this out, I was told that she could not get it even and could not fix the gap at that time. I was advised to let the hair grow out and come back later so it could be corrected. I was also disappointed that I was still expected to pay full price despite the problems with the haircut and the stylist admitting she could not get it even or fix the gap in the back. No discount or adjustment was offered. I chose not to ask for a refund or make a scene because I did not want to upset my granddaughter. I paid for the service, left politely, and did not leave a tip. We had also planned on booking an appointment for my daughter for a pixie cut and color, but after this experience, I no longer feel comfortable trusting this salon with her hair. My granddaughter left happy, which was what mattered most in that moment. However, between the uneven haircut, the visible gap in the back, the lack of transparency about the stylist's experience level, the defensive response when I expressed concerns, and the fact that no attempt was made to adjust the price despite the acknowledged problems, I will not take a chance again and return. I'm sure there are other stylist who are great! however, I am scared of being disappointed again.

I absolutely LOVE helmet hair! My go to stylist is Jacoby but everyone here has an incredible…read moreattitude and they are hair experts. This was my first time dying my hair and Jacoby explained the steps to me and made sure I didn't go too blonde that it would shock me. My hair turned out PERFECT! I haven't gone to another hair salon since this one opened. Highly recommend!!!

Tim does wonders with color...he's been my go to guy for years now and I live in Galveston if that…read moretells y'all anything! Smooches Timothy!

I cannot speak for the other stylist in the salon, but I can speak of my experience with Tim…read moreBrasfield and the salon itself. Do yourself a HUGE favor and do not let Tim do anything with your hair! Prior to Saturday afternoon I had, key word is had, natural curly hair that was almost to my waistline. After a short amount of time in Tim's chair, I now have chopped, "Rachel from Friends" (his words not mine for describing his trimming technique) short, layered, hideous hair. I get angry every time I look at it and there is nothing worse than hating how you look. It looks as if I took scissors that were not sharp, and without knowing a damn thing about cutting hair, cut my own hair. If I am being honest, it would probably look better! I'm not sure how a trim went so wrong other than Tim clearly didn't listen to his client. As a first-time client, I was a little put off that he didn't remember my name at check in, he commented that he "was so glad I came in like I did". I came in straight from work with a messy bun. Tim claiming to be an expert stylist, used a comb initially on my hair, NEVER have I used a comb on my curls, after shampooing he wasn't gentle about combing my hair for the second time. Tim raved about his use of European products, after he was sure to tell me that my shampoo and conditioner (Joico) choice is second tier, yet I can purchase his lavish European products on Amazon. Likely counterfeit. I could go on, but I think you get the idea that this was an AWFUL experience. I must say in hindsight that my anxiety was spot on, and I am beyond REGRETFUL that I allowed this so-called stylist to do anything with my hair. And I use the word stylist very loosely. As for the salon, prepare yourself for the smell when you first walk in. It has a stench of cigarette/cigar smoke. I'm sure this is from the cigar bar next door but at any rate it is unpleasant. The salon decor is not as sophisticated as you might expect given the vibe that is trying to be conveyed. I will go as far as to say that it is somewhat juvenile with a Western Bohemian twist. Bottom line, between Tim Scissorhands and the salon being mediocre, I would definitely go someplace else.

I was visiting family from out of town and I was in desperate need of a hair cut and color. I was…read moreshort on time but thankfully Lety was willing and able to fit me in to her schedule. She is a kind person who is reasonably priced. I appreciated her quick cut and style without feeling rushed at all.

I relocated to East Tx a year ago and I have finally found my permanent hair dresser! Lety is…read moreprofessional, gave me the exact hair cut I wanted with two pictures as examples. Great prices, nice shop and I will definitely be back!

These girls are by far the friendliest crew, The esthetician is a complete angel! Great vibe for…read moresure! Michelle K

You all look like sweet amazing young ladies. Can't wait to get my hair done soon. So many services…read moreI only have come by yalls place. Love that factor. You all are so highly rated. Can't wait.