Went today. Judy was my intake person. Friendly and professional. I always enjoy seeing her…read more The phlebotomists are amazing. Today I had Merika. Always has a smile and didn't even feel the needle. Everyone there is friendly and professional.

This CSL Plasma wrongfully accused me of being high on drugs, Suboxone. I do not do drugs. This…read morelocation absolutely humiliated me. I got through the whole process. It was my sixth time donating. Everything was great. They put me on a needle and then all the sudden they pulled me off and try to say that I dropped a Suboxone in the facility, absolutely false it never happened. I didn't do that. I don't do drugs. They refuse to communicate with me.They wont return my phone calls or emails Shame on CSL Plasma for falsely accusing somebody who does not do drugs of being high.

The Greenwood location is the one I visit the most. Everyone is so friendly and outgoing. Donating…read moreis such an easy thing to do and it will help many. And then you get treats afterwards. On occasion they'll have different things going on to try and get more people to come in. That's not why I do it, but it's a nice little perk when you're not expecting it. My last donation I got an awesome water bottle and some stickers. I'm trying to be more aware of using disposable plastic bottles, even though I recycle them, so this came in just at the right time. After donating be sure to sign up and do it again when you're eligible. You will help many!

This greenwood location is clean and easy to get into. The staff is kind and caring. Staff talks to…read moreyou and explains everything. I will be back

Very welcoming employees and atmosphere. You will be welcomed with smiles and people willing to…read morehelp and answer questions. Intake was smooth and informative and the care taken was great. The type of care was comforting and inviting.

I came in to donate and got deferred from donating because the tech said I had bruising on the…read moreinner top side of my elbows and denied me. I had no bruising and was visibly fine. But I even had went and turned my phone light on and put it over the area and provided further proof that there wasn't any problem. Other people in the lobby even had walked up to see with curiosity. So all three plus my friend who came along had said with or without the light there's nothing there. I wasn't rude or mean and just politely asked to help me see the area she had mentioned. But then I was told my disrespectful and unruly behavior would render me indefinitely deferred. There was nothing wrong with what I did. I had respected them and never acted with aggression or violent manner. So that said, I told them prior that I had been low on gas and hadn't received my direct deposit yet so this was my only way to make it back the rest of the way home. But when the tech came out with such overkill and rude response, I was told my situation wasn't something that she cared about. I will never be here again even if there was no indefinite suspension/deferral.

Jeanette has been outstanding and truly shifted the trajectory of my experience here! This woman…read morewent above and beyond to help me understand the process, the expectations, and the requirements. I can't explain how comfortable, patient, and supportive she was

Worst expirence today because of nurse with BLUE HAIR can't let anyone back no exceptions because…read moreof your heart rate!!!!

I've donated here multiple times and the usual business is in, everyone talks like you're not there…read more( for better or worse), then you leave. Usually it's very casual so I liked it since I have severe anxiety. Then I came in and they did EVERYTHING to avoid resticking me with the needle. The employee had trouble finding my vein so she kept jiggling the needle in my arm. I said ow and she asked me if it hurt I said yes but its okay and if she would want to try my other arm. She said no because she didn't want to restock me and it took five minutes for her to stop jiggling the needle inside of my arm. The last time I came in after the needle was inserted and I couldn't get up and leave management came also and asked me about a conflict. I had no idea there was a conflict. Genuinely besides that I couldn't imagine what they meant. I spoke calmly, so did the employee, everything was calm and easy other than the pain. The management said they took note of what I said ( saying ow and politely asking if the other arm might be a better choice) and informed me I had two strikes against me now and if it happened again I'd be deferred or kicked out. This left me ashamed because I'm the type of person to cry if I accidentally hit a nat. Then it was pointed out to me that they accused me of starting conflict after the employee hurt me and I am now admittedly upset. I will not be coming back.

they are required to have people running the phones. no one is running the phones at all, so if…read moreanything serious ever happens the staff isnt gonna kno cause no one can reach them

I made it all the way thru screening EXCEPT when when I had to list my medications. They deferred…read moreme from donating because of one med. The med is NOT listed on their list of no no meds. I even looked up my medication before going and this medication should NOT have disqualified me. So has to be a company thing or the interviewer is being prejudiced. Which is it? To protect my privacy I will not say what medication it is. But you (CSL) need to be more transparent and add this medication to your list. I should not have had to go thru all this crap then be turned away. I could have walked out the door after answering the kiosk questions. The only reason I chose to donate was I'm in a desperate situation and needed the money. Plus I would be doing a service for my community. Now I can't donate anywhere thanks to CSL!! I should receive some compensation. I think I'll call my lawyer and ask about this.

From the owner: CSL plasma Inc. is one of the world's largest collectors of human plasma. As a leader in plasma…read morecollection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.

This center just likes to waste your time. If you walk in and it's midday and no one in line,…read moreyou're guaranteed there will be NO RECEPTION TECHS working. They waited for 20 minutes until there were 6 people in line. I give plasma around my full time job and other commitments. This center treats everyone as if they are homeless and irritating. They've taken out all chairs, hidden the line behind a wall so the donor is unable to gage time commitment, and yell at people for leaning. It's as if we are livestock, not people with feelings that work hard and don't have hours to waste standing at attention to be barked at. Without donors CSL wouldn't have a product. A product that they pay pennies for and charge thousands. I've brought 2 people to donate at this facility and because they were treated as though "they should just know how to do it" neither returned. Staff will not cue donors only roll their eyes and grumble. I've been coming here off and on for years. This seems to only apply to front office staff as the phlebotomist seem to have a work ethic. I was going to another branded center but this location is more convenient. I had forgotten how little location or timing matters here. It's ALWAYS a cattle style experience. Shame on all the reception techs and front office for being so unconcerned with your customer.

From the owner: CSL plasma Inc. is one of the world's largest collectors of human plasma. As a leader in plasma…read morecollection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.

I had to take a First Aid CPR, Pediatric and AED course in order to become a foster parent. It's…read morerequired through the state (along with a lot of other requirements). I signed up online and the process is really easy to do. My class was this past Friday from 9:00 am to 3:00 pm and it wasn't that bad. Most of the people in my class were there because it's a work requirement. Our instructor was very nice and she allowed us to ask questions as she went along. She went through everything step by step but it was a lot of information to take in. The only thing I didn't like is that we weren't given a packet to take home or any tips to remember. I know I won't remember everything we went through but I'm pretty confident on the basics. We had a lot of hands on training (role play) which I liked and they gave us a little packet of material to use while we performed CPR. In the packet we had a face shield, gloves and gauze for wrapping wounds. She covered a variety of situations and we even performed the Heimlich maneuver on each other. All in all I thought it was beneficial. I walked away wanting to enroll my son in a kid training class. I'm glad I was able to take the course!

Hardest time find their parking lot and entrance but the class was very informative and staff was…read morevery helpful! Great First Aid program with an online enrollment so the in-class lesson isn't very long.

I'm in the process of being approved for a kidney transplant, so I come here often. My experience…read morehas been kind and courteous care as well as professionalism. I'm not a huge fan of the parking garage and having to always pay for parking, but I appreciate they have valet as an option. It is never great to have to be at a hospital, but my experience has been they are able to care for you and give you help as needed, and are welcoming to everyone. I appreciate the staff and care, and am thankful for their work!

I wish I didn't spend so much time in this building but alas, I'm here just about every other…read moreweek... All that to say, I'm grateful for the thorough and thoughtful care I've had from a variety of departments - derm, obgyn, oncology surgery, urology, genetics, you name it. The building itself is fairly easy to navigate, parking is usually a nightmare and I'm so glad they've added Tinker Coffee to the building. It's a great way to brighten an otherwise un-fun visit. Last but not least, I wish that we could see healthier food options in our healthcare systems - it kills me that so much processed food is sold in a place of "health/wellbeing"...