Okay sure, we all get mad when we get towed, I get it. What bothers me is that this is a family business, and they make the kids take the brunt of angry people. The mom demanded one of the children to walk my husband to his car. Sending a child into the back of a junkyard with a man seems just straight up unsafe. Luckily my husband is sweet, but in an environment where people are going to be angry, don't make the children have to face it. read more

3/7/2026. Its a scam - get pics of your car in their lot, get a picture of the person that claimed to tow your car, ??????, Profit. Dude tried to lock me in his Tow yard after I paid for my car and started taking pictures of it - he told me "What are you gonna do if i decide to make you stop taking pictures" or something along the lines and attempted to close the tow yard gate on me and keep me there. They don't understand that is defined as kidnapping in these parts. (Had to contact the police about the situation). So this isnt isolated, https://maps.app.goo.gl/QzqvpoyEbGSwEkgRA Link of them kidnapping a child aswell. read more

Saucedo's Wrecker Service - Person who claimed to tow my car, Threatened me for taking pictures of my car then proceeded to close the gate on me in the tow yard. - Towing Near Me - San Marcos, Texas

They towed my wife and left my 1 and 4-year-olds stranded at the Alan Bates park after only 5 minutes of non-payment. She was unloading the kids and getting them settled before unpacking and paying. They should not be ruining a public park with their predatory behavior. Go to the city council meeting on 4/1/2026 (409 Main Street, Martindale, TX 78655, 512-357-2639 https://martindale.texas.gov/) to ask to have their contract canceled and to update the terrible practices that stranded families for a 5-minute delay of paying a $10 parking permit. read more

Paid for parking and still got towed, worst service ever. My vehicle was also towed improperly, they do not know how to do their jobs on top of everything. read more

They towed my car while I was hospitalized after having a stroke -- and when my mom and I called to explain, the staff were unbelievably rude, dismissive, and heartless. No compassion, no understanding, just attitude and greed. It's one thing to tow an abandoned car but towing someone's vehicle while they're literally in the hospital fighting for their health is beyond wrong. My car was parked at my place of work, not blocking anyone, and instead of showing basic humanity, this company chose to profit off someone in a medical emergency. We've documented everything and are already taking legal action. The way they treated us was cruel and unprofessional, and I wouldn't wish this experience on anyone. To anyone reading this: if you have the choice, stay far away from this company. They clearly have no moral compass or respect for human decency. Additionally, the Texas Department of Licensing and Regulation (TDLR) requires towing and vehicle-storage facilities to provide proper notice, documentation, and transparent release procedures. Conducting a tow without notice especially while the owner is hospitalized can be considered an illegal non-consent tow under Texas Occupations Code § 2308.251 and § 2308.451. You released my car for free because you knew this tow was unlawful. That doesn't erase what happened. I will be filing formal complaints with the City Marshal's Office of San Marcos and the TDLR, and submitting all documentation (ER records, timestamps, employer confirmation, and witness statements) to support my claim. Do better. Stop towing vehicles without verification, stop lying in your replies, and start treating people especially those in medical emergencies with respect and basic humanity. read more

Saucedo's Wrecker Service - This the company - Towing Near Me - San Marcos, Texas

Company is a complete scam. Tows without legitimate reason and charges insane prices. Reporting to TDLR, city and all of the community. They need to be shut down. read more

Very unprofessional. If i could give 0 stars I would they are very predatory with the towing they will watch you park not say a word than tow you. They have 3 tortas that sit in lots waiting and calling the trucks all day. Stay safe. do not get scammed. read more

Don't let this company scam you! Negative stars! My sister got her car towed from the subway parking lot after just walking and turning THE CORNER of the shopping area for no longer than 2 min. Her and her friend immediately turned around to walk back and her car was already getting hooked up, she tried to get the drives attention and he purposely ignored her. My mom met her at the towing lot and the front lady was rude from the start. My sister's cars steering wheel was stiff and not working along with other malfunctions and the whole environment seemed sketchy so my mom asked who was the driver and proof of license. The front lady said a guy was a driver then switched it up and said she was the driver. She even lied about how the car was towed, she said it got pulled from the front, but when we were able to see video footage, the car got towed from the back. Like why lie about that?! My mom stated that she would make a report if they could not provide proof of the workers credentials to show they are capable of towing vehicles and the front lady quickly made a call to the back and the next thing you know, the driver of the tow truck was rushing into his personal vehicle and left the lot. So not only is this company unreasonable, I believe they are letting people work with no knowledge of the job or proper driver license. We will be taking this a step further. read more

My car was towed from the Subway parking lot in San Marcos. We parked across from the Subway and walked around the corner to buy Manske rolls and came back and my car was gone. A gentleman sitting in a parked car told us that they were towing vehicles. As we were discussing what we needed to do an Amazon driver parked his vehicle in this same lot and by the time he got back a wrecker had backed up to his truck and had lifted it to tow it away. The Amazon driver came back and was able to stop the tow. It appears to be a scam. Someone is watching for innocent victims to park and walk away from their vehicle; if even for a few minutes. We had no idea we were in violation of any parking regulation. Also the paperwork I had to sign to get my car back had errors on it. I called the towing company to find out what I had to do to get my car back at 2:58 p.m. The paperwork indicates my vehicle was towed at 3:15, 15 minutes after my call to them when they told me they had my vehicle. Also I could not view my vehicle until after I had signed their form and paid them $175+ for the tow. SCAM SCAM SCAM I always tell my daughters "Live & Learn". This is one time I "Lived & Learned". It was an unpleasant and expensive lesson. If I lived in San Marcos I think I'd spend quite a bit of time in the Subway warning other innocent folks of this scam. I had to give this business at least a 1 star to post this review, but I would have rather given it a negative 5 star review. read more

My daughter got her car towed seconds after picking up a package in a store. She is a college student and was so distraught, not to mention the lady she picked it up from was laughing and treated her terribly. read more

Wish I could give zero stars. Towed when I parked where I was getting a sandwich for literally 10 minutes. Guy who was towing me shrugged me off when I was trying to get his attention. Then charged me $180 to get my car back. When I picked up my car the lady up front had zero sense of urgency when I told her I had somewhere to be, she took 3 calls while I was standing there. This place just leeches off of people and it's disgusting. read more

Saucedo came out to tow one of our trucks and everything went smooth great flatbed driver and I would call them again in a heartbeat!

Can't give any more than 3 stars because of the nature of the service paid for, but they alerted me to the fact that my VIN is incorrect on my insurance card which is kind of scary. Still got my car though, which is nice considering they closed in 15 minutes and I would have probably killed myself if I had to wait on insurance to send me a correct card to get my car. Thanks you sexy ladies. Women dominating male fields read more

HORRIBLE PEOPLE THAT WORK HERE!!! absolutely rude and not helpful at all!!! my boyfriend got towed and we had asked if there was anyway we could pay $100 instead of $175 since it was WRONGFULLY towed. lady in the office was a total rude and super condescending towards us. we had to GO BACK to get my boyfriend ID when THEY NEVER GAVE IT BACK and they started arguing with us and yelling at us when my boyfriend just went to get his ID absolute worst service i have EVER experienced in my life. read more

If I could give them zero Stars I would. They towed my sisters rental car from Nelson Center right in front of Subway in San Marcos. They have a girl sitting in a green Fiat reporting everyone that parks in the parking lot. We walked away from our cars for 10 minutes and came back and my sister's rental car was gone. She's here visiting and had to pay $200 for them holding her car less than 5 minutes. These people are absolute evil scam artists and the lady at the front is the absolute worst type of person. read more

Saucedo's TRIED to tow my car away from my boyfriend's apartment complex, didn't hook the car up correctly, and dropped my car off the back of their truck. My door is smashed in, my bumper looks like someone took a can opener to it, and after dealing with insurance, my car has been deemed a total loss. According to the Driver of the tow truck it was "my lucky day" because I didn't have to pay the money to get it out of an impound lot. Thanks a lot, now my car is totaled instead. Companies contracting with Saucedo's be aware... these are your customers. read more

If i could give 0 stars I would, the lady that answered the phone sounded like she just woke up and was barely any help. when we got to the place there was no one there and we called the sleepy lady again and said that the woman who was supposed to be there was running 10-15 min late. This place is super unprofessional and it seems like they don't know they're open 24hrs.. read more

Towing company sits outside of subway waiting for someone to walk away for 7 minutes from establishment in San Marcos. My daughter paid for lunch ate at subway before walking out of business to check out surrounding area before deciding her next destination. She is a new driver and is not familiar with this area so she gets towed for roaming out of parking while googling directions. You guys should be in jail for entrapment. Now you'll have the pleasure of me calling you tomorrow or possibly waiting in my car watching and waiting for your company to make a 7 minute expensive mistake -the same way you do in order to make a buck. read more

Saucedo's is the worst towing service- really should be zero stars. They will tow your car even if you showed proof you paid on the parking app. They had a system glitch in Martindale and this happened to multiple people yesterday. I am reporting them for illegal towing. read more

This company towed our car from our apartment parking lot and it did indeed have the sticker present. When we called and told them to look the girl was able to see it within seconds. Said we needed to come pick it up. I told them if they can pick it up why can't they bring it back. When went to go pick it up they had attitudes and also wanted identification to get the car back which is bs since it's an illegal tow. read more

The lady that released the car was rude , had an attitude , didn't know answers to questions I was asking , she couldn't even let us leave out the gate because she couldn't open it . Damages on my car when I got it back . Worst service ever!!! If I could give less than 1 star I would , negative 100 . read more

they dragged my vehicle 30f, i have flat spots on my rear wheels now. i also have a parking pass

This company illegally towed my car within 15 minutes of me leaving it. I am visually and mobility impaired, and yes, the placard was up (even though it was not a handicapped spot). Not only that but the vehicle was damaged in the process. The employees were extremely rude and unhelpful, even when I informed them I had never been towed before and was a little lost. They refused to give me any names, insurance information, or cooperate in any way. Additionally, they charged double the advertised price claiming "lot and towing fees," The car was in the lot for maybe 15 minutes, and I'm not sure how you would retrieve the car without it entering the lot. They continued to try to rush us off the lot as we assessed the damages, and we were eventually forced to contact the police to file a report. So to conclude, they illegally towed a disabled person, caused damages, and refused to be accountable or even kind in the slightest of ways. I cannot fathom how this company remains in business with this reputation of legal violations and horrid behavior. No one likes to be towed, but to continue to kick (a disabled) horse while it's down is beyond vile. read more

Bandits! They literally sit in the subway parking lot waiting for cars to park. There are multiple businesses in that location. I had my flashers on and Parked to make an UberEats delivery to one of those businesses. Came out and they had my car locked and ready to tow! read more

Saucedo's Wrecker Service - Towing Near Me - San Marcos, Texas

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Went into creeds and crest to get my graduation clothes and came out to my car missing. I called the tow company and asked if they had my car and they said the towed it for "stepping off the shopping center" after I told the lady that it wasn't true, I went to creeds and crest she told me it was reported I parked in front of icy rolls and that once I walked past icy rolls to go to creeds and crest it was stepping out of the parking center giving them reason to tow. These people scrape anything they can from broke college kids and I hope someone sues this corrupt company into bankruptcy. read more

Tried to tow my vehicle while I was using a business in the parking lot at Subway... They still charged me $50 to drop the vehicle. Its complete robbery and it needs be stopped. Very unprofessional. Its going to reflect on the businesses there . read more

Saucedo's Wrecker Service - Towing Near Me - San Marcos, Texas

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My car got towed on Texas state campus even though I had a parking pass. I went straight over to Saucedo's and there was no one to be found to help me get my car out/check out. A rude ignorant lady was so rude when I asked how long will someone be here to help me out. read more

Has truck 21 coming by my residence and the drive stated he wants my truck and the rims. He gas tried 3 times to hook up to the back end of my truck had my roommate not came down the stairs he would have stolen my truck. Called company and they confirmed they have truck 21 and explained the situation. Larry called all he wanted to know is if I had proof, told him I had an eyewitness and that wasn't good enough. Company doesn't care they have an employee that's trying to steal property. Larry just called back and stated "we don't have a truck 21." Told him that his receptionist confirmed they do have a truck 21. read more

Customer service is poor and they're always rude towards people who are trying to get their car back.

We're from out of state. Did not see the small signs about private parking at subway downtown San Marcos. We were gone 15 min. Came back and car was towed. Upon calling the tow company, the employ was rude & unhelpful. We asked for help to get to the tow yard and she hung up on us. We made an unintentional mistake. We didn't deserve the rudeness & unhelpfulness. This is a real black eye on the tourism of your city. We weren't college kids trying to get away with something. There should be allowances for unintentional mistakes. read more

PLEASE READ SCAMMING people by towing their car to take money and falsely accusing people of parking violation so they can get away with it, even if they're wrong they take $50 just to take you're car down and won't refund,no dignity, taking money from students,Uber drivers and people who park even for seconds ! family business owners who just want to rob money from people in any way, this needs to be investigated ASAB and file a police report, can't believe those people are living this way, living this low such a shame for a family business. They seriously need to stop, if youre reading this just know those people, students WORK for their money they don't steal from someone so get a life and stop living off of people ! and do a better job for you're "company" because eventually you will run out of business if you keep doing that to people read more

0/0 scams they will tow you before you even have a chance to leave your vehicle for 2 minutes they have their driver eating a sandwich from subway just waiting to tow you for anything then when they say it is only 75.00 then once you get to the yard its 125.00 read more

My daughter's car was illegally towed by this company. She parked in front of Subway at 202 University Drive. It cost $120 to retrieve her car. They are running a scam preying on college student. I'm filing a report with the police department as well as calling the City of San Marcos attorney office. read more

amazing service, so helpful with my car! 10/10 recommend. the man helping me was very patient and very help with all the car lingo! I couldnt ask for a better experience. read more

Boyfriend's car got towed from my apartment complex and we call this place and tell them it's a Subaru WRX, and they say they don't have it. This is the only place that tows from my complex. Come to the conclusion that someone must have stolen the car since no other wreckers or tow companies have it. We go to the lot just to make sure it's not there before calling the police, and they say again that they don't have it, and tell us we can go look in the lot to make sure. Sure enough, it's right there. Turns out the person who towed it listed it as a Toyota Scion. Super sketchy and not a good start to the morning for either of us. read more

What a rip off. I will never support any of the businesses in the little parking lot these sleezeballs hangout in. If you're going to the Nelson Shopping Center where the Subway is, you'll find these jerks just waiting for someone to park and walk to one of the other shops adjacent to the lot so they can tow your car. My wife and stepdaughter (Texas State freshman) did just that to go to Barefoot Outfitters since their lot was full on the street. She parked right next to the tow truck with the driver inside the truck. Assuming they were just eating or something, didn't think twice. Was gone 15 min and went to get a sandwich at Subway after buying a couple of items at Barefoot Outfitters. Went to drop off items in trunk of car and the car is gone! She called me thinking someone stole the car. Then talked to a shop clerk and they told her it was probably towed if you don't go straight to store you parked at. They better be glad I wasn't there. Shame on the businesses, the towing company, and the city of San Marcos for running such a scam. None of these people will get any more of my money if I can help it! These photos were taken just after car was retrieved from the tow company's "storage" Don't forget to add $20 storage (per "day") and $20 fee for something else to the $75 towing fee. $118 plus total after tax read more

Saucedo's Wrecker Service - Towing Near Me - San Marcos, Texas

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had the audacity to tow my car and then is so rude. Lol sat at this place for over an hour waiting for the car. Just over all bad customer service. read more

This place scams on tourists!!!! They watch to see u drive up and park and the tow your vehicle . Definitely needs to be reported to better business bureau! Rating Overall - 00000000 They hire trashy people to watch you and then call in to report when u leave your vehicle. They scam on affluent people to make an unearned $$$$$$!!!! Do not support this business!!!! They prey on people that are not familiar with the area!! read more

Saucedo's Wrecker Service - Towing Near Me - San Marcos, Texas

We all know getting towed sucks but it sucks a lot less when the employees genuinely seem like they want to help out. I got towed awhile back ago and have been meaning to write a review about how nice I was treated in a crazy stressful situation. When I got to the tow yard, I realized I had left my wallet in Austin and had no form of ID or anyone at that time of night to drive an hour to get it. The woman working stayed with me the whole time and found a solution that got my car and I back home. Definitely don't wanna get towed again, but at least I confidently know that with this towing company should I run into any problems, their employees will lend a helping hand. read more

literally the rudest people i've ever encountered. no wonder they work at a tow company they're so miserable they get excitement out or ruining peoples days. LOSERRRRSSS read more