Ellie was amazing professional ....she was caring and helped get my son's car to the shop from…read moreoverheating. I wouldn't recommend anyone other than quantum towing. They are local and know what they are doing.

I had a really bad experience. This whole company is ran by coke heads. They made me feel…read moreuncomfortable as a female because they kept hitting on me when it wasn't reciprocated. They are money hungry people just trying to finesse their way through. They over charged me, currently fighting with cc company about this. Horrible service and disgusting quality. I should've just rented a U-Haul and done it myself. Really disappointed.

Brake pads needed changing. Larry was efficient & a great guy. You can tell cars are his passion,…read morecool stuff to see. Prices are reasonable too. Service was well communicated & learned a thing or 2.

Honest service, reasonable prices. Would recommend over the other shops I've spoke to in the area.read more

THEY WROTE BACK - I REPLIED…read more.. "...rest assured we know what a tow hook is." "We arrived and informed you there would be a possibility of damages due to the conventional tow hook spots being inaccessible." Apparently, your tow driver does not and did not know where the tow hook on the rear bumper is on this car - the tow hook on the car is on the rear bumper which was easily accessible. This is obvious in the first photo. These photos are also before the pull, they are photos of when it was stuck. Also, the original damage caused to the car was in the front end - not the rear - which is also obvious in in the first and last photo. "I spoke with your collision center as well and sent them the hold harmless form you signed. We agree, this could have been avoided if you hadn't driven off of your paved driveway onto a boulder. " The front-end damage could have been avoided - but your driver caused the damage to the rear axle assembly WHICH NEVER TOUCHED THE BOULDER !!! Also, I too talked to collision center, and they pointed out that although the front was damage by the boulder, your tow driver caused the damage to the rear axle assembly, and that he should have definitely known about the tow hook on the rear bumper and have pulled the car off the boulder from that point - not from the rear axle assembly!

Service here is horrible. They've had my car for over a week. The customer service is rude. I can't…read moresay enough on why you should never ever ever bring your vehicle here to have it repaired whatever you do stay clear from Hill Country customs and New Braunfels Texas .

AAA referred me to Hill Country Towing after my tire blew out on IH 35. My driver Donald came right…read moreaway and towed me to a tire shop. He stuck around awhile to make sure I was OK. He was prompt, courteous, helpful - just a great guy. Sometimes heroes drive tow trucks.

These guys were quick, safe, professional and efficient. They were right in time and helped me out…read moreof a tough situation. I had to have a medium duty truck towed and they took care of me with no issues. Fair and competitive pricing and I didn't feel like I had been taken advantage of after the fact. I would give 6 stars if I could. Great job Darrell!

Awesome experience! The team took care of my vehicle repair quickly and went above and beyond to…read moreensure my vehicle was safe to drive. Extremely communicative. Gave me real time updates as they happened and the ECD was 100% accurate and on point. Highly recommend! Any slight deficiencies I found or noted were taken care of without question. All their work is under a lifetime warranty. Highly recommend.

OK, for starters front end Collison, hood fenders and much other damage. They installed broken…read moreparts, didn't even connect or install the windshield wiper hose and nozzles. The air intake which is plastic was damaged to the point they couldn't fasten it to the body of the radiator mount. They disconnected the battery to most likely replace the radar sensor and couldn't attach the battery connection correctly to the point I could remove it by hand. They didn't install all the parts that came with the vehicle from the factory, like the hood insulator and tried to charge me for the parts and labor which was supposed to be covered by the insurance of the person at fault, I did not verbally agree to pay for anything and at the last moment they want to charge me. There is so much more, stay away from this company, a novice mechanic would have never made such mistakes or poor quality of work...

Woman that answered the phone lies and says she has no one to service the area when it's right by…read moretheir office. they will only send a driver if she feels like it. Rude and interrupts instead of listening to what service is needed because she wants to give any reason to not send out a driver. 0/5 leaves officially traveling service members on the side of the road without help because she can't control her bias and attitude.

I had a.blowout on I10 on a Sunday night. I ask the driver who was very nice to take us to a…read moreGonzolas, TX because it was the largest town around and had tire stores and hotels. The driver, knowing we were from out of town, called a friends in Luling, TX that had a tire store, The owner opened his shop for us and replaced my tires because they were all old and I didn't want to take a chance of another blowout. I was back on the road a few hours later. I was amazed and thankful to the D&T driver for his diligence and to Smiley's Tire store.

We absolutely will be back!! Called as we were traveling thru town and need an inspection on rear…read morebreaks and a few odds and ends. THESE GUYS ROCK!!! Thank you so much for giving us piece of mind and adjusting our headlights!! Seriously. Call them!

This place is hi dollar, they suckered me into a ez pay because there ac repair was so fricken high…read moreI cell backwards after they told me. If you think your getting a deal here ? YOUR NOT ! They charge up the ass for everything, there shop is a hole in the wall with inexperienced mechanics not technicians. go elsewhere save your money !

They not only made my car look like new, they did it in exactly one week. I dropped it off one…read moreThursday and it was ready the following Thursday! They had to order parts AND paint the car! it looks beautiful. I am very pleased. everyone there was very nice and helpful. And they are very honest. one of their reps, James, used a bit of solvent to completely wipe off a mark that I thought was a scratch. He could have lied and padded their repair bill, but did not.

I'm impressed because this location of Crash Champions served me well! My individual service writer…read morewas Richard, and he was forthcoming with the work that needed to be done on my car, interfacing with my insurance company to get it processed, and they were able to effectively make the repair in a timely fashion. I also got to meet the new general manager, who was attentive to my questions, and who I noticed interfacing with the difficult customer. He remain professional and calm while this potential customer aired her grievances, which were larger directed at her insurance company. Even though she was getting angry, he remain calm and collected. If any other work is needed on my car, I will be bringing it back here. Thanks guys!