Okay sure, we all get mad when we get towed, I get it. What bothers me is that this is a family…read morebusiness, and they make the kids take the brunt of angry people. The mom demanded one of the children to walk my husband to his car. Sending a child into the back of a junkyard with a man seems just straight up unsafe. Luckily my husband is sweet, but in an environment where people are going to be angry, don't make the children have to face it.

3/7/2026. Its a scam - get pics of your car in their lot,…read moreget a picture of the person that claimed to tow your car, ??????, Profit. Dude tried to lock me in his Tow yard after I paid for my car and started taking pictures of it - he told me "What are you gonna do if i decide to make you stop taking pictures" or something along the lines and attempted to close the tow yard gate on me and keep me there. They don't understand that is defined as kidnapping in these parts. (Had to contact the police about the situation). So this isnt isolated, https://maps.app.goo.gl/QzqvpoyEbGSwEkgRA Link of them kidnapping a child aswell.

I needed to move my truck from Walmart to Chuck Nash. I called Dan's Wrecker Service. I was 15…read moreminutes away from Walmart, Dan got there before I did, and found my truck by the brief description I had given him. I got my truck loaded and I told him I'd meet him at Chuck Nash. I didn't know that Chuck Nash had moved from San Marcos, going towards Kyle. So I went to Chuck Nash's Collision Center where the rest of Chuck Nash used to be, while Dan went where it had to go. He got there and called me, telling me that he explained everything to them, to Chris (one of the employees), so when I found the place everything was already taken care of all I had to do was give them my phone number. I asked Chris when Chuck Nash moved and he told me about 15 years ago. I definitely need to get out more. Dan was quick, professional, honest, very helpful, and someone you actually enjoy talking to. Fantastic personality.

What you get when you do a blind internet search for a tow company…read more Like he was in a hurry and rude. He drives the car up on the tilted flatbed at a 45° puts it in park and let's off the brake so the car rocks back and forth locking the transmission into park. Doesn't bother to set the parking brake. Takes off in a tear so that you're not there when he's taking it off the truck and you can hear your transmission, grinding and slamming when he takes it off the truck. Wouldn't ever use again. He doesn't givea flip about other people's property. He acts like it's totally normal. I bet he does this to everybody he can. Ruins a lot of transmissions.

As I was driving from San Antonio back to Cedar Park my car started going haywire. I was able to…read moreget it to the Toyota dealership in San Marcos. My car is a Honda Crosstour so they couldn't service it but told me that the Honda dealer was about 2 miles away. Because my car was going haywire I didn't want to risk it. Will came to tow it but said that it was probably just the battery. He said that he would follow me to the Honda dealer and not charge me. We did and I just got it there. I tried to pay him but he wouldn't accept it so we made a deal. I'd donate to the charity of his choice. $50 to Wounded Warriors in the name of Will Tow! Thanks Will!

Honestly was a bit bummed that my car got towed but the guy that helped me out (I should've gotten…read morehis name, oops) was super cool. The interaction went smoothly and I got my car back pretty quick. My car was gone for 3 days so it was fairly pricey but if you get your car on time you'll be fine.

car was towed here after an accident. Made an appointment to sign the for the insurance to pick it…read moreup. We get there. No one's there at the appointed time. Call them. They say they're ! been 20 minutes so here.

In the midst of an insurance claim our adjuster called and was left on hold, then hung up on. It's…read morebeen TWO DAYS!!! State Farm has been trying to get my partner's car sent to another tow company, but these people can't be bothered to even answer the phone. When we call, they hang up. So our car is sitting in limbo because of a bunch of lazy employees who can't be bothered to do their job. NEVER use this place! If you get into an accident tell the police not to contact them.

Did what was required,pleasant staff. Kept in touch. Reasonable price for what was repaired.read more

We have been using these guys for years. They have worked on all of our vehicles. They are honest…read moreand they are fast. I don't hesitate to take any type of maintenance or repair to them. They give me an exact breakdown of what's going on and what needs to be done and what at what cost and the option to choose. I've always felt that we've gotten good value for our money at Reliable. Highly recommend!

It's never a pleasant experience to be towed and have to pick up your vehicle. HOWEVER, there is no…read morereason for any receptionist to have the most heinous attitude when trying to calmly retrieve your vehicle. Since the moment we contacted RGC over the phone, we were met with nothing but hostile attitude trying to inquire politely about our towed vehicle. I'm never one to ever write a review, but the feeling of utter disrespect is unacceptable and criminal. Simply accompanying your friend to release a vehicle constitutes a rude "enforcement" of "policy" that requires anyone who is not the impounded vehicle's owner to stand behind the gate, not even allowed to sit on the seats conveniently placed outside the office door. Even trying to maintain a calm and civil tone will not appease Ms. Tish who does not seem to understand the concept of customer service. Like I said, I am never one to even think to leave reviews anywhere, but this business is the furthest thing from professional and I am forewarning you that you will see the brightest color of red when you fall victim to this scam and embarrassment of a towing company. Oh, and do not be misled by all of the hopecore-esque decor inside the office. It is deceiving and lord have mercy on these people's souls. -angry crunch fitness visitor parker O stars lolllll

I was stuck in a broken down for almost 2 1/2 hours for multiple different reasons. I was lucky…read morethat someone saw that I was on the side of the road and they contacted Rios towing for me and they were there within minutes. The man who told my car was so nice and comforting after the traumatic night that I had. I highly recommend this company. If they hadn't picked me up, I'm 100% sure I'd still be stuck on the side of the road. 10 out of 10 service.

Rude, unprofessional and towed a vehicle with a valid parking sticker displayed illegally.read more

Total scam artist and rude, a bit scary. the lady that answered the phone is the rudest b_t_h…read more she must hate her life. I called the cops and the officer told me they received complaints all the time.

this very bad service they charge me 1,000 dollars for…read moreparts in advance and they never show up to do the work they are thieves. don't get their serious

This company tried to scam me. I had a flat tire on the freeway and I attempt to change the tire…read more But I was in a hill and my jack was slipping. After my second attempts. I called my Insurance company for roadside assistance. Bobcat towing was assign to me as a provider. They revise my service for 3 times. I waited 3 and half hours. I finally called the provider and he stated that my insurance company is only paying him half for the service and he asked me if I was going to cover the other half. Which was 89 dollars. I contacted my insurance company and they stated that my bill was covered 100%. The provider from bobcat towing I talked to is a shitbag trying to scam people in need.