My elderly mother went there with a bump on her head, she ended up with a broken hip in their ER…read more Totally neglected and misdiagnosed. They didn't even have a surgeon to repair the hip. She had to be sent to McLaren in Petosky where she received stellar care for the damage done in the War Memorial ER. The hospital is rated as a "C" in the Leapfrog national database but I give it an "F" for failure. Avoid this place if you can.

This is now MyMichigan Sault. War Memorial was bought by them. Since the buy out, medical care has…read moregone straight to the bottom. You are greeted at every entrance, and doctors office with a poster say assault is not our job. if you call the 800 number you get the same thing. This gives the lazy staff the excuse to not do their job. if you question your care at all they call security. I went to Emergency with a bowl obstruction. I get these from time to time because of my Crohns Disease. This was the first time sine My Michigan took over. I was treated like a drug seeker. I was left in the waiting room over an hour and a half. Then taken back to a room in the E.R. and left there. When I finally pressed the call light for help, 25 minutes after being left in the room, the fat lazy aid just answered through the intercom. He then came to my room a proceeded to argue with me that my pain wasn't as bad as his had been at some time. Then an RN came in and started telling me I had to wait my turn because they were busy. I worked a a paramedic for 24 years, and I know triage. Life threats like Chest pain and severe trauma come first, then abdominal pain because it is as much of a life threat. the RN tried to tell me this isn't how it works. I had the leave My Michigan Sault and my wife drove my 45 more minutes to St Ignance, where I was treated with respect for a bowel obstruction. I wouldn't send my worst enemy to My Michigan Sault now.