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    Savemore Plumbing & Lighting

    5.0 (1 review)
    Open 8:30 am - 5:00 pm

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    1 year ago

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    HomeSense

    HomeSense

    2.2(6 reviews)
    12.2 km
    $$

    It's really nothing special at all…read more It kind of has a feel of an outlet - meaning it just feels like there is just a bunch of "stuff" on their shelves - and nothing really stands out. If you're looking for a SPECIFIC something for your home, then this isn't a bad place. I just wouldn't come here to buy more than one or two things that I need.

    Oy Vay! This weekend…read moreI decided to go Christmas shopping with my hubby to add to our home decor. We were in White Rock to visit family and came across the HomeSense. Understanding HomeSense to be one of the best places to shop, we walked in to check it out. Upon browsing we came across a cute little snowman ornament priced at 5$ (expensive for just one decorative item!) - the upsetting part was that it was damaged (button missing and red glue spots) visibly and there didn't seem to be any others on display. I tracked down a sales rep and asked her if they had any more of the ornaments in stock to replace the damaged one, unfortunately, she said that all they had was on the floor. Disappointed, but in love with the little snowman, I hummed and hawwed, trying to justify to myself the spending of more money on a simple, but damaged ornament. I asked the sales rep if she thought they could offer a discount and she said yes, and to ask for it at check out. I decided I would see if they could discount it and I would try to repair it on my own. Upon arriving to the check out, I told the cashier told them the scenario, then asked if they could a) discount the item or b)order more in. The manager then came over, refused to look at me, looked at the snowman with disgust and said they wouldn't discount it because it was ONLY five dollars (their stated price) and that it was already cheap (Um- $5 for a single seasonal ornament is PRETTY PRICY to common folk if you ask me!, Hello Walmart?!) , followed by the statement that if she would discount it (but she was choosing not to) it would only be for 50 cents. THEN she went into a whole statement about how they receive items as damaged all the time, that they weren't damaged in-store so its not their fault and they should have to face financial loses because they sell damaged items at full price. .... WOW is right. BUT WAIT! THERES MORE! After being appalled (and somewhat shocked!) that a manager just plainly stated that they don't value their products, view lesser priced items as insignificant and that they routinely sell DAMAGED GOODS AT FULL PRICE, I asked if they could order a non damaged one in for me to purchase. Without any hesitation she said no, and that they don't do that for their customers. So- a company that doesn't care about customer satisfaction either?! Needless to say, I left without purchasing anything and with no intention to come back since they had such poor customer service, company values/morals and view a 5$ price point for a SNOWMAN ORNAMENT as too low value and quality. Looks like I will only be shopping at PIER 1 from now on.

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    HomeSense
    HomeSense
    HomeSense

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    Merit Kitchens

    Merit Kitchens

    2.3(7 reviews)
    0.5 km
    $$$$

    After working with Rona's kitchen designer, we ordered our Merit kitchen through Rona January 16,…read more2025. We were told that it would arrive 3-4 weeks after the order was placed. Partial shipment was received April 24, a full 12 weeks after the order was place. It is now June 3 and we have yet to receive all the missing components. Rona has failed to pressure Merit to complete the order. Secondly, if not for our designer, Merit would be totally clueless on what was short shipped. I have a telephone meeting set up tomorrow morning with the Rona store owner. This will be my second conversation with this fellow, who clearly does not listen. Bottom line, I do not recommend anyone purchase a kitchen through the Rona Salmon Arm store. However, their in-store kitchen designer has been great, going above and beyond her role as the designer in keeping us up to date on missing components, while pressuring the store owner and Merit.

    Not bad, not great. The place I moved into has a Merit Kitchen Magic Corner (this thing that's…read moreactually kinda cool where it makes it easy to use a ton of space in the corner under the counter... sorta like those lazy circley things but modern, I guess). Anyway, it broke so I called Merit to get it repaired. At first, they said they'd call me back to let me know the appointment time. Didn't hear back for several days, so I called again. That time they said they'd call me back that day before 5:00 and they did. A few days later the guy they'd booked for me came to my place early in the morn' as I'd requested and fixed the Magic Corner quickly. It was pretty expensive, but nothin' I could do. The guy was nice and all. We'll see how the work holds up.

    Mama's Kitchen & Bath Cabinets - St. Martin Ridgewood Simply White and Black Walnut

    Mama's Kitchen & Bath Cabinets

    1.5(6 reviews)
    7.0 km
    $$

    Awful service quality at Mama's Cabinets. I visited them…read moreand spent a couple of hours to explain my kitchen design to one of their senior associates, gave him all drawings and dimensions and selected materials. He promised I'd get a quote in 2-3 days, and nothing for 10 days was received. Then I get a call from another associate who said that the job was delegated to him, and he was clueless about what I wanted and started asking all the questions all over again!!! Just told him that with this kind of customer service I wouldn't trust them with my job. Two weeks of precious time wasted! Not recommended at all.

    Do not believe the one star. Now a negative ten. DO NOT use this business. I ordered drawers in…read moreApril with the rest of my order. When they discovered they weren't in the shipment in July, did they order them then, NO, apparently not!!! They just called today at the prompting of the contractor who JUST finished fixing all the things wrong that the other contractors did that they hired initially, to say if they put in the order it will come MID October. They don't even apologize for their TERRIBLE service and they don't even try to make amends in any way whatsoever. Yes, September 6th today and they started the install on my tiny galley kitchen in JULY!!! Now they are saying mid October it MIGHT be done!!! How can they possibly still be in business??? About to start calling the media outlets to report them. I've had it!

    Photos
    Mama's Kitchen & Bath Cabinets - Laminate Kitchen. Upper is High Gloss White, Base is US Laminate

    Laminate Kitchen. Upper is High Gloss White, Base is US Laminate

    Mama's Kitchen & Bath Cabinets - Shaker Snow White - Frameless Cabinet

    Shaker Snow White - Frameless Cabinet

    Mama's Kitchen & Bath Cabinets - Shaker White - Framed Cabinet

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    Shaker White - Framed Cabinet

    Island Hardware & Supply - Neighbors Serving Neighbors

    Island Hardware & Supply

    5.0(2 reviews)
    53.4 km

    Lived on Orcas for the last 7 years and have built a house, garage and greenhouse there. Island…read moreHardware has been great. They are well stocked and staff are incredibly friendly and helpful. I am there a couple times a week. Riley has been a life-saver.

    This store is a life saver!…read more We are contractors and had a job on Orcas Island. We had never been to Orcas before and were unfamiliar with the area. Before we set out for the island, I looked up local hardware stores (just in case). I found Island Hardware & Supply, called them to make sure they would have what we MIGHT need, hopped in the truck and got on the ferry. OF COURSE it turned out that we DID need some items, so we set off for the Hardware store. We got lost and ended up at the little hardware store in East Sound - we thought we were at the right store, but they didn't have any of the supplies we needed. We were pretty confused until I found out from a local resident that the little hardware store in East Sound is on North Beach Road, and the big hardware store (Island Hardware) is on West Beach Road. So we hopped back in the truck again, and set out to find Island Hardware. (yes, we got losat again...but eventually figured it out) We were so relieved when we located the store and were able to purchase the supplies we needed, because we were thinking that we would have to get on the ferry and drive to the home depot in Mt Vernon (that would have taken forever). Island Hardware had all the stuff we wanted, lumber, tools, big bolts, lag screws, plumbing supplies etc. They even have a couple of little gas pumps which was handy for us. We had the occassion to go back up to Orcas for round two of the job which was exterior painting. The paint we purchased needed to be re-tinted at the last minute. We remembered that Island Hardware had a paint department and took the buckets of paint to them with our fingers crossed. Even though we didn't buy the paint from them, they happily re-tinted it for us...I thought that was pretty generous and excellent customer service!

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    Island Hardware & Supply - 48th anniversary sale!

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    48th anniversary sale!

    Savemore Plumbing & Lighting - lightingstores - Updated June 2026

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