Kind, caring, loving people who work at this facility. They care about the animals and the people…read morewho are adopting a great deal. I highly recommend visiting and adopting any animal from here!

I don't recommend them at all! I have a cat that I want to get spayed and I've left several (6)…read moremessages and n received a phone call back. I thought of all places they would be the ones to get back to me

Come here often, today was my first time visiting the book store. We had a few super sweet kitties…read moreguide us around, and I found some books! They have a pretty large selection here actually. Nice place to spend some time with the sweet rescue kitties.

We are blessed to have this organization in Green Bay. Many of the cats have special needs. The…read morevolunteers are dedicated and the cats are well cared for.

I've never been to the shelter so as of right now I can't say anything for the building itself…read morethough I hope to be able to one day so this review is strictly based off the experience I had with the people I worked with. We found Gomez now named Onyx at Petco my husband fell in love and we put in the application for him we got approved pretty quickly but was unable to pick up until the next day, we really wanted to get him out of that small cage as soon as possible but they wouldn't make time. When i picked him up they were late and didn't call until she was almost 30 min late told me there was an emergency and she would be there in about another hour.... Ok fine she gets there and pick up takes less than 10 min so again don't know why this couldn't have been done the day prior. Either way he's such a sweet cat and super friendly, he's also incredibly weird he loves cat nip and all his toys.

I have not yet had a chance to adopt from here, but I did visit with a dog on Monday. The staff…read moreperson that assisted me was very kind, and gave me all the time I wanted with the dog. She was knowledgeable, kind, and wasn't pushy or rushed. The dog seemed well cared for. If I end up adopting I will leave another review related to that process.

It's time for my cats rabies shots and vaccinations are never cost effective. I also take care of…read moremy daughter's pets at the same time so I look for a place that I can trust to handle our pets with care while thinking of my investment. I was please to see on their website the vaccinations available were listed with an explanation of each one and the cost. There were appointment times and an easy to follow registration process. Yes, the service does require pre- payment but this does ensure that people show up for the time requested. I thought it was an added bonus that the service offered text verification. However, the first text stated that the appointment had to be approved and if not our money would be refunded. I put time and research into choosing them so I am concerned about their lack of commitment to my pets health care. I will follow up as the process goes along, I do hope everything works out well.

I have fostered a dog and they spayed my cat. Oh. I also adopted a pair of Gerbils from one of…read moretheir foster homes and they're terrific! I recently adopted an awesome dog from them. Awesome service, very caring and great facility. Super fun process!

For some reason, this review is showing as coming from San Francisco - I have no idea why. We are…read morefrom Sturgeon Bay WI. My husband and I just adopted a dog here 3 days ago, and truly believe that, if we hadn't taken him home that day, he would not be alive now. The dog was neutered on Friday, shipped from Kentucky to Wisconsin on Friday or maybe Saturday, and up for adoption on Sunday, when we found him. He wasn't on any pain medication, nor did he have an e-collar to prevent him from licking his incision, which looked like it had been stitched up by someone with absolutely no veterinary training. He was at least 10 pounds underweight, and he desperately needed bathing. By Tuesday the sutures had popped open and he had a nasty infection, requiring a very expensive surgery. Testing before surgery revealed that he had pellets from a BB gun in one leg, had slight pneumonia, and has indicators of Lyme disease. None of this was disclosed when we adopted him. As another reviewer said, the $400 adoption fee (which is considered a "donation" and is non-refundable if you return the pet) would be fine if the pets were properly cared for and if all medical conditions were disclosed. It seems that the shelter owners want to get as many animals in and out as quickly as possible, with minimal investment in their care. In fact, the woman who worked with us said that they do not have a veterinarian on staff. As far as the facility: there was a strong smell of urine when we came into the building, and there were quite a few flies around. We didn't see where the animals are kept, but were told that all the dogs were in one area during the day, with access to go outdoors, and that at night they were in kennels, two or three to a kennel. Outdoor areas had privacy fencing so we couldn't see what they were like.

We adopted our puppy, Jack (formerly known as Duke), from NEW Pawsibilities on July 4, 2020. He was…read moreone of three littermates all from Kentucky. When we got the dogs, they seemed fine and healthy but unfortunately all three were exposed to parvo before making the trip to Wisconsin. When we chose to rescue rather than purchase from a breeder, we knew there were risks involved, especially rescuing a puppy who was too young to have had all of his shots yet. Jim and his crew stood by our puppies 100% and did everything in their power to bring the pups back to health. Two were treated at the rescue free of charge (ours included), and we firmly believe Jim saved their lives. During the process, he updated us twice daily and was available all times of the day and night once we brought Jack back home to answer questions about what was "normal" during parvo recovery. It's clear he is truly in this to help save dogs, and he saved ours. We are so grateful and can't speak highly enough about our experience. So many of the negative reviews feel really unfair. When you rescue, you are bringing home a dog from a high population area who has been exposed to lots of different environmental factors. To expect a blank slate is unrealistic. Saving dogs takes work, and we knew that going in to the experience. To Jim and everyone at NEW Paws, thank you SO MUCH for bringing our amazing dog into our life. He fits into our family so perfectly, and we can't imagine a life without Jack. He's truly one of our pack and has brought so much joy to our home.

I volunteer as a foster home with the WI Chihuahua Rescue. This past Wednesday Columbia County…read moreHumane Society put out a plea for a dog that had been surrendered to their shelter. The dog was a rare breed of dog, and they could tell she was not doing well in the selter environment. We contacted them immediately and told them we could help. I offered to take the dog into my home as a foster. The staff here was extremely friendly. By the next day I was able to make plans via email to go and pick her up. I drove the 2 hours to Portage to get her. When I got there the staff was again extrememly friendly, and it was easy to tell they all love the animals and work hard. If you are looking to add a new pet to your family. Make sure you check out the Columbia County Humane Society! They are a wonderful group of people helping the local animals.

Said she was a gem and has turned out great. All her problems were taken care of and she is a now…read morea good hunter and is very good around the house. Easy to tell what training she has had and fun to see how well she accepts new rules. The staff told me she hated her pen and so she stays in the house making sure no one steals the furniture.

I recently adopted a cat from SandiPaws Rescue. What a great organization for Fond du Lac…read more They are a great place and take in many dogs and cats. They help hoarders, bring dogs from kill shelters down south and Wisconsin, they help people when they need to surrender their animals for personal reasons. They were really nice and it was a great process. If you have a dog or cat that needs to be surrendered, go to them, because my cat is amazing!!!!

Been here a few times. It's kinda always the same kinda rude employees, tanks full of pest snails,…read moreand small animal area reaks of ammonia (animal urine) Seems like someone tried to make decent enclosures for the reptiles but a lot of them were missing food and water. They keep the rabbits, rats, and other small fluffy animals in covered cage by design cages. (So essentially like big tanks) Which doesn't give these animals the proper air flow and builds up ammonia due to there urine.

Wow. Just wow. I call them and I ask I am interested in getting some goldfish and a 40 gal tank. I…read moreasked how much is the tank? Around $200 (which is what I expected) And I asked how much will be the goldfish? He responds "Ma'am you need to have the tank with water and let it air out for at least a month. I said "Okay so can you tell me the price of the goldfish?" He says the same answer. I ask him kindly and still didn't tell me the price of the goldfish. Thanks a lot Just Pets. Thanks a lot. Also, another time I came here I saw a python escaping from its cage cause the worker was too lazy to close the door after feeding time. I told one of the workers and she took care of it but still, they don't help you out.