Cheap furniture and delivery costs extra. But if you're in a pinch and need a box spring, then I…read morecan recommend anyone else. Plenty of parking. Room for negotiation. But selection is dated. For emergencies only...

I went into Factory Direct on North Tryon looking for a mattress and box spring Paul my salesman…read moretold me if my box spring was in good condition I could just buy a mattress and save $100.00 And that's what I did I found the perfect pillow top mattress and then told me that he could hand tie the mattress on my car so in all Paul saved me a delivery fee plus the $100.00 on the box I didn't need THANKS PAUL FOR SAVING ME LOTS OF MONEY!!

Ordered a bed frame in November, and it is now February with no delivery date even scheduled at…read morethis point. I have contacted customer service multiple times and have been told several expected delivery dates that have passed. Still no bed frame.

Spent over $3000 for a couch. First couch arrived and was documented during delivery of stains and…read morerips. The owners of Myers sent the delivery crew back out to steam clean the furniture. Not sure what their intentions were, but steam does not fix rips. We sent photos of more rips and was determined by the manufacturer as a defect. Took a few weeks which is understandable to get an replacement, but a replacement couch was sent. Here we are again with a new couch with the same rips. Now we are being told that the rips were caused by our dog. 1st off my dogs are perimeter guard dogs and never enter the house. Again, same rips as the original couch and now they want to blame on dogs!!! This company was recommended as a local business that stand behind their product which we found out first hand is NOT true. DO NOT BUY FROM MYERS GOODS HOME & DECOR. I gave them an opportunity to keep their name untarnished, but just dismissing clear manufacture defects and blaming animals is not ok. Do they want to blame my bearded dragon and turtles too?!?! I will continue to post on all social platforms to help other buyers from getting cheated. This couch has now been removed from their website. Hmmmm I wonder why?!?!

Nice space with a large variety of furniture. New and used. Staff was friendly and not pushy at…read moreall. I will be back. I was look at desks and dressers so that is what I had pics of. They have much more.

I went in and looked around while 3 people, I assumed to be employees, were sitting and talking…read more One of the people asked me what I was looking for, from across the room. Having no previous knowledge of consignment shop actually being a used furniture store, I asked if they had any antique stereos. The lady replied that they only sold furniture. I then asked if they sold tv stands (a piece of furniture). The lady replied, nope only furniture, even though the store website clearly states that they sell media centers. I then recognized the employees incompetence and vacated the store. Bottom line, if you have no problem dealing with unprofessionalism, and Facebook market just doesn't have what you're looking for, then maybe this is the right place for you.

this business has now closed -- was curious how long it would remain open when there business model…read morewas no refunds & no replacements (apparently a few months was the answer)

I was assisted the moment I walked in the store by Daniel. He was great with assisting me with the…read morefurniture I was looking for and I wasn't rushed. He gave me time to look around to see what I like. If you're looking for furniture with great, friendly service, this is the place for it. You won't be disappointed!

On July 4, we had an amazing experience at Furniture City. I would highly recommend checking them…read moreout if you are searching for new furniture. On July 4, we realized our sofa needed replacing immediately and we were expecting guests the following day. We started our search for a new couch at Furniture City and were anticipating a long day of furniture shopping since we had a long list of stores to go to. Furniture City had a wide selection to choose from with great prices and we found exactly what we wanted. The sales woman, Gloria was fantastic. She would check in on us periodically, but never put pressure on us, only answered our many questions. The most amazing part of our story is when she was able to find everything we needed in both the store and warehouse and could deliver our furniture that same day. July 4. They arrived earlier than expected, took our old furniture and replaced it with our new in about 10 minutes. Furniture Citi is my new favorite furniture store.

Hidden gem. Great products at extremely fair prices. Excellent service; even same day delivery!read more

After a horrible experience at another furniture store, this was the best experience!! Very easy…read moreshopping experience. Nice people, good prices, and SUPER fast delivery! Even came a day early! Highly recommended and I'll be back for my next furniture need. Thanks

Excellent service. They came out and spoke to us about colors and sizes of rugs that would look…read moregood in our place.

I was looking for a pattern for a custom runner and i finally found it at this store. I am…read moreincredibly pleased with the quality and style. Went to some of the high end "goods" stores closer to the sc border but was pressured aggressively by the sales person to make thousands of dollars in purchases. visited several other rug stores in the area but yasser's store was the last and final store I visited. I found exactly what I was looking for at Rug Gallery. Yaser and his associates have friendly, helpful, responsive and easy going attitudes. That counts for alot in my book especially when you're paying for quality the service should be great no matter how much you spend. I won't hesitate to go back here when I'm looking for rugs in the future.

I had a rug that needed cutting, bonded and cleaned. They drove down to SC to pick up and again to…read moredeliver. It looks beautiful! They did a great job! It was a thick silk/wool and Zakar bonded by hand. The price was very fair. I highly recommend them!

Its always a gamble buying a rug online, even though, i had a pretty good idea of what I wanted…read more However, I have to say that the customer service went beyond what is normal. I had an instant response to a rug I inquired about. Not only that, but they organized for me to have a facetime call so I could see the rug as I was unsure about how the color would look. These guys were super nice, they rolled a number of rugs out as i was talking to them, and honored the price of a similar rug I was looking at. They sent the rug out that same day and it arrived promptly and looks amazing. 10 stars for this business wouldn't hesitate to buy again. Its hard to survive as a small business these days but I feel that its important to recognize those who embrace customer service, responsiveness and easy of communication making it like a friendly local business. Thank you magic rugs