In my opinion, there is nothing "classy" about The Classy Cottage. My experience was that they were…read moreless than forthcoming, dishonest about when my order would ship, failed to provide order updates, and charged my credit card immediately -- weeks before they intended to ship the order. Reputable businesses do not charge your credit card until they are shipping the order. In my experience, the owner was rude, condescending, and extremely unprofessional in her interactions. There are many other reputable websites that sell the same products as they do at comparable prices while also providing excellent customer service, so I would recommend shopping elsewhere.

100% recommend. Beautiful, curated collection. Excellent prices. Allison is a gem of a professional…read morewho truly cares about your experience. An absolute pleasure to work with. Our purchase of a large John Richard piece of art almost went sideways due to extraneous circumstances, but Allison and her team got us over each hurdle every step of the way. They say there is a "story" behind the most treasured items in your home... and I'm grateful Allison and the Classy Cottage are now a part of this one.

I have bought from this store twice now and both times my experience was a pleasure. I LOVE this…read morestore!! Both times, the employees were so helpful and took their time to understand what i was looking for and help me find just the right pieces. I am a customer FOR LIFE!!!!

Not the same store anymore. Management changed, and the customer service went downhill with it. The…read moreexperience was disappointing from start to finish, and I won't be returning. There are too many other furniture stores that actually value their customers.

Excellent furniture store easy credit Cynthia is my salesperson Ashley was the manager both…read moreexcellent!! I got a Ashley sofa on black Friday for $199. What a deal! It's a $499 sofa you can't do better!! The best! But I do miss Ashley tho

This store is a good one with very good and nice employees. There are actually several good stores…read morethroughout North and South Carolina. But the company as a whole is absolute garbage! Upper management doesn't actually care about it's customers or employees. They are so far behind with basic things like online payments, decent internet connection for employees not at the corporate office, up charged and sub-par furnitire, etc. Do not, and I repeat, DO NOT spend your hard earned money at this place! They don't deserve any of your money or time. Don't apply to work here either. They have crazy turnover with employees because, once again, upper management doesn't care about its employees so no one gets adequate training to do their job. They're just thrown into the fire to try and figure it out. And unsurprisingly, most people don't make it more than a couple months because the stress and pressure of maintaining sales numbers gets to be too much. Stay away from Kimbrell's at all costs!

Top quality furniture is sold here! I have visited this place a couple times browsing for furniture…read morefor a new home, and the staff, especially Scott, always great you with a warm smile and a friendly hello. They have some truly amazing pieces of furniture here, and can custom build or upholster just about anything you can think of. My wife and I ended up purchasing some beautiful dining room chairs at a great price, and are now using Cowbridge to look for other pieces for our house as well. Just fyi, this place will ruin you for any other furniture store; you'll never be able to go back to any of the chains without comparing them to Cowbridge and their level of craftsmanship and quality. I just wish my bank account would allow me to get all my furniture here!

Incredible customer service!! Unbelievable quality! I like to say my home is sponsored by Cowbridge…read moreFurniture because nearly every piece is from here! They can custom build, find what you're looking for, reupholster, and so much more!! I was even able to get my patio set from them. The owners are some of the kindest, most down to earth people who go above and beyond for everyone. You've got to check them out!!

We stopped in today for the first time. We had a delightful shopping experience. The staff was…read morevery sweet and helpful. It was obvious that they enjoyed their job. The lady that helped up told us that there was so much glass for sell in the store because she LOVED glass. Her kindness and expertise made our day. They have some very nice furniture to offer. Beautiful pieces of dining room are displayed in the front of the store and the tables have been staged with tableware and stemware to create a visual of a formal setting. The back of the store goes back farther than you realize. The back of the store consists of seller booths filled with vintage items. They have toys and dolls. Antique clothing is for sell in one of the booths. If you are interested in figurines- they have them. They had some nice floor rugs. I was so pleasantly surprised with this store. I am so glad we stopped in!