I spoke with both Pat and Keith I'm regard to getting a storage unit. Both were very kind and…read morehelpful. It was an easy process and a great deal!

We are in the process of selling our current home and building a new one and were in need of…read morestorage fast! My husband spoke with Robyn on the phone about pricing and units--I went and looked at the units. Chose one and filled out the paperwork and we were all set! She is a wonderful person to work with and was very friendly, outgoing and accommodating! The facility is very well kept and she took a lot of time to show me our unit, show me how to use it and to have all my paperwork together and easy to store. She was very helpful and made me feel confident that we made a great decision in renting from A Storage Inn. We feel that the facility is in a safe and nice area and we feel that our household of belongings will be safe and sound until they come back home! Robyn lives very near by and is available 24/7 if there is a safety or other concern at the storage facility. We also find it very convenient that all of the units are drive-up and we are quickly able to unload are vehicles and will have a very quick clean out when our house is complete. It is a great value and the experience of working with this company has been great! We would use their services again in the future and would recommend A Storage Inn to our friends and family.

Signing up was super easy. I completed the whole process online and had a notification saying my…read moreunit was ready when I woke up the next morning. I will say that when I showed up the next day during office hours no one was there, but currently it seems like everyone is short staffed so that may be why. It was ok that no one was there because there was a plastic lock on the unit that I broke off and the real lock and key were waiting for me inside the unit.

Unit is fine. Horrible customer service. I have been renting 6 mos and have yet to ever have a real…read moreperson answer the phone. On top of having no customer support, they require you to come into the office to sign off if you refuse the mandatory insurance and then conveniently never have an attendant in the office. So you keep getting charged. Scam scam scam

So far so good. Easy access from interstate clean secure and…read morecompetitively priced. Variety of options to suit any need. I relocated here from UHaul and am saving about $60/mo Many larger units still require entry into a hallway from outside and although the doorway is large, it may be awkward to move in/out certain items so ask to inspect any unit before committing to one. This layout does afford a little more security and protection from the elements though.

looking For person who purchased my unit. I never got a final notice of Sale of my unit. had my…read morechildren's medical documents in there. unit #7754. sold between January 25-February 25. Was told "nothing they can do". Destiny Dwyer.

Doug at Extra Storage O'Fallon Mo. Has been excellent to…read moredeal with. He really went above and beyond what I expected. Wonder staff great facility!!

So I was in a rush to find a new storage place. I looked around everywhere. I went up to Extra…read moreSpace Storage, and Ed was amazing. He helped me find the right one for me at a low cost and gave me the best deal. He was supper nice. I highly recommend this place.

The storage lot has great rates, for short or long term needs. The lot is secured with a 24 hour…read moreaccess coded gate. The owners were easy to work with and made the rental process smooth.