I went in for a deep tissue massage with Deana M. So much skill! She worked my upper body like I…read moreasked--pressure was firm and consistent. She really helped with my thousands of knots and I walked away feeling actual relief. I've been getting massages for a decade and I'd definitely rebook with her. The location was also very cute and clean; a cozy, tranquil gem of a massage studio tucked away in strongsville. Would highly recommended.

Went for the first time today. Th lady seemed very nice…read more When she came in the room to massage me her hands and breathe smelled horribly like she just used the dab pen (marajuana). It was very strong smell and not good. About 20 mins into massage she was working on the bottom of my foot. She was not massaging she was stopped. I moved my foot and she didn't move . I lifted my head to look and I startled her. SHE FELL ASLEEP during my massage. I emailed and called the manager/owner to tell her what happened and no reply. Never go there !!!

Second time in today, scheduled for every two weeks until the kinks get worked out. This old…read moretaurus bull likes his earthly pleasures. The folks at Hinckley do a great job looking after me. By that I mean Abby has a real gift. I prefer deep tissue over the Swedish style so real pressure is needed. This has not been a problem. Abby naturally applies the right amount of strength to move the muscles along until they slip back into place. I'm thinking of thighs , calves, and forearms in my case. Each week she focuses the main areas of concern. But works in other area that may have received less attention during the prior session. Over time all the main muscle groups get there just due. If you need a genuine masseuse to help you heal come to Hinckley.

From the owner: Massage Therapy, MediCupping, Reflexology & Salt Roomread more

Thank you, Dawn, for giving my mother-in-law a wonderful, relaxing experience. We purchased a…read more45-minute massage special for mother-in-law's birthday gift and, boy, did she love it!

It was the absolute best massage I've ever had! The room was extremely clean and the service was…read moreabove and beyond what I had hoped for. The hot rocks were my favorite portion of the unbelievable experience. It was more than a massage, it was an hour vacation.

I've been to a lot of massage places and this is by far THE worst. There's no way they have a…read moremassage license because they did the massage wrong. First off, we were not introduced to the massage therapists. I would like to know who is going to be touching my body for the next hour. The massage therapist left in the middle of my massage twice and someone else came in to massage me. I was not notified. I had a female and then it switched to a male. The male rubbed up my underwear on the side of my butt. Very uncomfortable. This stuff doesn't happen at a professional massage salon. I should have asked to see a massage license from the people rubbing us. I am unhappy with spending the money. I should have known not to go through with the massage as soon as I walked into the unprofessional business. Don't waste your money here. Spend the extra $20 to get a professional massage. I am in more pain than when I walked in. I am unhappy. I never leave massage heights or massage envy unhappy. Bad mistake - need to let other know this!

From the owner: Make an appointment call 2163724793. We do deep tissue massage, relax massage, walk on back,…read morereflexology, couples massage

Tina was an excellent masseuse. She had such good technique, also was kind & comforting. Would…read moreabsolutely recommend.

I booked and paid for a 90-minute massage, but the actual massage time was closer to 60 minutes…read more The first 10 minutes were spent discussing what I wanted, I was then given about 10 minutes to get ready, and the massage ended another 10 minutes early. While the massage itself was good, it was extremely frustrating to pay for 90 minutes and receive significantly less time. The business should either schedule consultation and preparation time outside of the appointment or clearly explain that it is included in the advertised massage time. Unfortunately, this felt like a waste of money and was very disappointing. Update: Wow! Even look at the response from the company. Saying a 90 minute massage only gets 50 minutes of hands on time. What a rip off!!!

Super fun and relaxing place. First time going and trying any of the treatments. Try a day pass and…read morecheck the place out. They have a little something for everyone. Employees were super nice and helpful. I will be back.

If I could give this facility no stars I would!The owner Robert Wallace never returned phone calls,…read moreor emails that were sent to him in regards to the cleanliness of the facility. Groupon buyer beware, once you book an appt with them they mark it redeemed on your end even if it's weeks ahead from now. Therefore, it shows as being used and there's nothing you can do! The man that greeted me at the door came with a mouth full of food after waiting 5 minutes for anyone to show there face ti greet me!! Then he asked who are you? Completely rude and acted put upon for asking questions when he gave a run down of the facility. He never explained how to use the equipment properly. He pointed to rooms where your supposed to go and the was the end of it!!! After going into the spa tub I noticed it was not cleaned, there was hair in it, the tub sides had grease on it and the tv/music in the room never worked. All you could hear is loud jets of the tub and the water stayed luke warm. I went to the desk to ask about this and again this young kid disappeared and no where to be found and another customer waiting to be spoken to standing there! I saw NO disinfectant sprays or towel avail for them to clean with or for the use of the customer. They have a facility with so many different things going on you can assure yourself it's a money making business just to get you in and tell you all the great things that will help improve you when it's all nothing but old used equipment. The facility itself was not clean and looked dingy. Another store front put up in strongsville trying to rip off customers and promise them the world with all the healing devices, as opposed to really seeking out professionals that have the proper equipment in there office and regulated by medical professionals. Not someone off the street to just sign up for the job to fill in as a body! Terribly disappointing and never got back my money after repeatedly calling and sending emails. Poorly run establishment, lack of customer service, unsanitary and way overpriced for what you think your supposedly buying off the pictures from there website! Don't be fooled this is not what it looks like online! They try to get you in to buy package deals and then your stuck being out the money! Don't fall for it, save your money. Groupon won't back you up on the dispute either bc they mark it used the minute you call to make an appt! No stars for me!!!

Great experience from the minute you walk in the door to excellent massages and after massage…read morerelaxation room and shower. Kelly- excellent, pleasant and personable receptionist Mackenzie- incredible for facial and massage Ashley- incredibly strong hands for those tougher aches. Alana- gentle massager Mary- what a great personality. She is such a passionate owner! I've been a member for over a year and will continue to be. My husband loves it too and everyone deserves some R&R!

Very unfortunate experience for my husband. I'm grateful that I did not have the same experience…read morewhen we visited this Spavia. Due to the nature of what happened at Spavia in Strongsville, Ohio, my husband does not wish to revisit the details and asked that I write this review on his behalf. At first, the owners/managers of this establishment seemed genuinely concerned. They even asked that he send his experience to them in writing, since he was too upset to express it in person at the time. We were hopeful and did so--almost a month ago--but to date, we've received no reply from them. Regarding, his experience. We had hoped to write an updated, more positive review based on their stated desire to "make it right." Sadly, we cannot. Below is the review sent to the owners/managers about a month ago. Please read on and judge for yourselves. My husband and I had our first visit to Spavia last month in Dublin, Ohio, where he received an outstanding salt stone massage. Since we live in Cleveland, he was looking forward to having a similar experience at the Spavia in Strongsville. Unfortunately, this visit was the complete opposite -- truly awful for him. Based on his provider, Ashley's reviews, it's clear his experience with her, wasn't due to her lack of skill or knowledge, but rather her lack of enthusiasm and unwillingness to perform the service with care. Making his 60 minutes session grueling and very uncomfortable. Far below Spavia's standards. From an excessively long and overly oily scalp effleurage "rub." It could hardly be called a scalp "massage." To the poor use of the stones, it was absolutely apparent that Ashley performed the "whole" service begrudgingly. After spending over $200, including tip, my husband left feeling stressed instead of relaxed. Maybe she was having an off day, but for an establishment like Spavia -- especially at this price point -- the service was totally uncomfortable & unacceptable. To say the least. I'm writing this review on his behalf, as it was such a disappointing and demeaning experience that he prefers not to relive it. To their credit, the managers immediately expressed concern and offered to "make things right." Since he was unable to explain his level of disappointment at that time, the managers advised him to write this review. Which we sincerely appreciate. We only wish the experience itself had reflected the high standard Spavia is known for.

My wife was experiencing severe leg pain after a ruptured Baker's cyst. visits to two prestigious…read moremedical facilities resulted in no help. Emily was able to treat her and allow the fluid in her leg to drain. Emily was able to help alleviate the pain and help the fluid blocked in my wife's leg to drain. She also showed my wife techniques to help if the pain started again. Emily is a very knowledgeable and helpful therapist.

I saw Emily on a whim over my holiday visit to the Cleveland area. I found her on a referral, and…read moreshe was able to squeeze me in at the last minute for a one-hour massage. She came highly recommended, and I soon discovered why. She is a master at her craft. She has strong, yet gentle hands, and she's very attentive to her clients preferences. I arrived with a strained hamstring and with pain and tightness in my neck. I could have used two hours with her, but even after one I noticed a significant difference in both areas. I highly recommend Emily! I will certainly revisit her when I'm back in the area!

The girls are very cute , friendly and sweet !!!, call first and just walk in . They keep long…read morehours and are accommodating

From the owner: Located in the city of Middleburg Heights and, our store provide the professional massage services…read moreat a competitive price. Please feel free to make an appointment with us.

Very quiet and clean store, great masseuse always friendly. Would absolutely recommendread more