Not sure what is going on with Ideal gas. Started fine, have been a customer for years. Have never…read morehad an issue as a customer who purchased tank and gas re-fills. Called 2 days ago about another tank re-fill. Specifically asked what the charges would be and any extra fees or delivery fee. Was expressly told "just gas and tax" "no delivery charge". Invoice left for me shows FUEL RECOVERY FEE, HAZMAT FEE, and DELIVERY FEE (see image). THE EXACT OPPOSITE OF WHAT I WAS JUST TOLD ON THE PHONE! Called to give them a chance to resolve. Girl who answered the phone sounded half asleep. No resolution or even a call back after being transferred and leaving a message for whoever I was transferred to. Emailed them explaining the issue, again trying to resolve, but again received no response. I see also "Business Owner" is posting right here on yelp saying they do not charge those fees. Clearly this is not true at all. Owner post on Yelp: "we charge no additional fees", "charge...taxes...and cost of propane" My bill: 3 additional fees Ideal Gas just expressly stated they do not charge (See my images showing both.) On the Idealgas invoice is a "Refer a friend" offer for $50. Who would refer someone to a business that behaves this way? Dishonestly and outright lies to customers by a business is not acceptable behavior.....Ever. Very Disappointing from a company I thought was honest and reputable.

I find it is less common nowadays to run across a company that is run on respect and the old-school…read moreprinciples of honesty and helpfulness as a path to profit. Rather than "profit first" that leads to some poor choices and outcomes in the long run. So IDEAL Gas appears to be one of those companies. Buddy Dingman gave me some good advice about a year ago even without me being a customer. He treated me kindly then and so when it came time to switch companies, IDEAL was my first choice. I look forward to saving money with them but I am already enjoying the benefit of feeling like I am dealing with good people. My hat's off to the owner for his approach to business.

Contacted about initiating propane delivery service....on a brand new above ground tank inspected…read moreby the County three weeks prior after installation...wanted to conduct their own inspection at my expense for an upcharge of $175...total shysters beware folks!!!

Griffis gas has always provided excellent service for us. They swapped our gas cooktop from natural…read moreto propane, they ran lines for our pool addition, they repaired my outdoor fireplace and they're currently running a new line for our new indoor fireplace. The field techs are always timely and professional and the office personnel and polite and friendly in the phones. I highly recommend this company if you're looking for propane service in NE FL.

I see people posted bad reviews but honestly that was the easiest transaction for picking/dropping…read moreoff a. U-Haul truck and trailer. Friendly staff and clean store.

Dalvin went above and beyond during my return. Both gentlemen working that morning were very…read moreprofessional and helpful.

Have a tank in my backyard that was abandoned for many many years when I didn't have gas now I have…read moregas stove and I only use the gas for cooking I haven't filled the tank and at least 4 years but they charge me 100 plus dollars every year for the rental of a tank they abandoned I called them several times back when I wasn't using gas to come get their tank they never replied never came now when I fill the gas they charged me rental for something they haven't even looked at the tank in years

If I could give them zero stars, I would. we have been trying for WEEKS to get someone to refill…read moreour tank--despite being on an autofill plan. Customer service is a joke, and we have not be able to reach anyone at the local office. We have spoken to representatives overseas who have given us ZERO resolutions. They have told us for days that a supervisor would be contacting us, but we have heard from NO ONE and our tank is on empty. We are trying to buy our tank so that we can contract another company to fill our tank, but we can't even reach anyone to do so. We are completely helpless at this moment in time.

I have been with this company for five years. I should have learned my lesson long ago NOT to…read moredepend on anything they say. I run out of gas, I call them, they promise to be there that day. Of course they never are! It is now day two waiting on my lp for the house. Still nothing. Courtesy is a bad name for this company. If they were courteous, they would at least call and say they weren't going to be there when they said they would! I ALWAYS pay them promptly after a delivery, but I cannot count on them at all to deliver when they say they will! They obviously don't care about the customer! Time to get a new gas company.......

Very economical and friendly!!I called for gas got it the same day thank you Courtesy Gas co.read more

I am very pleased with the professionalism of this business. From my initial call to the…read moreinstallation, every step was spot on. On my first call to inquire about having gas installed for my home I encountered a very friendly and knowledgeable gentleman who answered all of my questions. He checked his schedule and booked an appointment for me to have a guy come to the house for a site inspection the next week. The site inspector showed up right as scheduled and looked my situation over. He advised me what I needed for my application, and answered all questions I had. He sent his findings to the office and within two days I received a detailed estimate via email. I was ok with the estimate and called the office with the go ahead. The lady scheduled me for the following week. The installer showed up right on time as scheduled and performed the installation. I was very pleased with his work. I find this company to be extremely reliable and professional. Based on my interaction with Western Gas I can highly recommend them.

From the owner: Serving the First Coast for over 75 years. Propane Gas, Appliances, Service, Motor Fuel,…read moreResidential, Commercial, Industrial. Western Natural Gas is one of the largest independent propane suppliers in FLorida.

I had this company install a new 250 gallon buried propane tank. These guys did a great job…read morecommunicating and working with my schedule. They were knowledgeable on number and type of regulators and tank needed. They installed new sod when complete and it looks great.

Jeremiah was initially timely and efficient. He maintained excellent communication at first and…read moremade me feel like a priority. However, as it was revealed that my project was over his head, he was a bit evasive. Overall, awesome for simple projects, but strongly recommend that a client confirms his familiarity with a project BEFORE accepting his proposal. Similarly, he should be upfront about his level of expertise with certain projects. UPDATE: I had to replace a second stage regulator with another company because his was faulty. Then I got a whole new tankless hot water heater only to discover that the other regulator he installed was to blame. $$$$$$ extra money spent when I really just needed a different gas guide.