This company is a JOKE! Go with any other company in Jax for your gas service. They have no showed…read moreto every single appointment. I have only been with D&D for 6 months. They charged me $300 just to get the new house switched to my name (fee to switch name and fee for a safety visit). They have NO SHOWED to every single appointment and cannot provide an explanation. Regretting going with this service and will be switching.

I use them for my whole house generator and pool heater systems. When I had the initial…read moreinstallation for my generator, I asked the generator folks "what are the best propane companies they knew of." I have neighbors that have propane appliances and have seen propane companies in the neighborhood. After checking with my neighbors and the generator installation company, I decided to go with D&D. I had one thought on the type of tanks I wanted, but after discussions with the D&D folks, I went with their recommendation and have not been sorry. A few years after the generator installation, I installed a pool and had D&D provide a hook up to the tanks for the pool heater. Because of the pool install I had to have them disconnect and reconnect to propane supply lines. Their installation & maintenance team is very competent, and the office has been very pleasant to work with by answering all my questions. I have been with D&D for over 5 years and have not had any issues. I totally recommend them and would give them 4.5 stars. - Gene W; San Pablo North

Contacted about initiating propane delivery service....on a brand new above ground tank inspected…read moreby the County three weeks prior after installation...wanted to conduct their own inspection at my expense for an upcharge of $175...total shysters beware folks!!!

Griffis gas has always provided excellent service for us. They swapped our gas cooktop from natural…read moreto propane, they ran lines for our pool addition, they repaired my outdoor fireplace and they're currently running a new line for our new indoor fireplace. The field techs are always timely and professional and the office personnel and polite and friendly in the phones. I highly recommend this company if you're looking for propane service in NE FL.

Outstanding Service from Samantha and Gerald - Highly Recommend Sawyer, now AmeriGas!…read moreI recently reached out to AmeriGas (formerly Sawyer Gas) in Jacksonville after years of the tank sitting unused. The first of several calls were frustrating due to the automated system and long wait times, and it was 48 hours before they called me back. But that was quickly forgotten thanks to the excellent follow-through. Samantha called me back and was incredibly friendly, patient, and efficient in setting up the service appointment. She made the whole process smooth and stress-free. Then Gerald, the technician, came out and truly impressed me. He was thorough and professional in the completion of the work. He addressed the wait due to staff training and professionally represented the company throughout. He carefully inspected everything and made sure the tank, lines, and hot tub heater hookup were all safe and working perfectly. Gerald is the perfect example of great on-site service. If Samantha is the voice of AmeriGas and Gerald is the face, then this company is in excellent hands. I've been a customer since 2000 and will absolutely continue being one -- and I will happily refer and recommend AmeriGas to everyone I know. Thank you Samantha and Gerald for turning a potentially complicated situation into a five-star experience!

The delivery driver ran over my sprinkler head nearly two months ago. I was told I would be…read morecontacted by local office to rectify the damage. Never contacted, when I call they place me on hold for hours without asking so I will hang up. I want there tank out of my yard. Zero customer service. If you stay on hold too long they keep turning up the volume hoping you will get annoyed and hang up. I strongly urge you to not use Amerigas, find a local company where you can talk to a person in person, not a call center in India.

Staff very well verses in all their supplies. Very nice/friendly. If you need anything propane this…read moreplace is for you. It is obvious their goal is to make their customer happy. They have any propane supply you need. Propane for your home heater to grills. Epic.

Too expensive for propane and I would not sound contract with them. They are good for 20 lb…read morecylinder only if you want to cook on the grill.

if there is an option to not give any stars, then that's what I would've chosen…read more I do not recommend using this company for a residential service or refill. for example, I had a service scheduled to be filled and then called me a liar when I called to confirm same day. They are very unprofessional on the phone , if they even answer. They have no email, voicemail or website . I have no words on how this company is even still an operation to be quite honest.

The guy is filling up the propane. Tank outside they're outstanding, they do their job. They get it…read moredone efficiently, but the people inside the ladies. The customer service is no good. I had to stand there for 15 minutes and then finally had to express. Hey, is there anybody here to take my money? But would a contractor walks in before you, they're going to take his money? And forget about you, the little guy So if you come up here to get your propane field, don't be in a hurry to pay for it because they're not in a hurry to take any money

My Mom was having a rough time with Ferrell Gas and the rust bucket of a Propane Tank they had in…read morethe yard. I saw Sharp Energy drive by our house twice to service other homeowners in her Mandarin community. They came out quickly. The 2 guys were awesome!! There was a small mix-up with the customer service staff when one person went on vacation. As the head of a couple of small divisions, I know that can happen when a key person is missing. No worries though. They were so gracious and wonderful to help get us back on track. The tank looks amazing. They put it in a spot where it is not visible and they set it up nicely. We use it for cooking, and we have had absolutely no problems. In fact, I just bought another home in St Augustine and will be calling them to get a propane tank set up for our gas stove and an outdoor kitchen.

Sharp Energy , stay away. They always invoice different price per gallon from what was quoted…read more You will need to fight to receive corrected invoice. The price quote per gallon is competitive however after all the extra charges that they add for delivery makes their LP gas out of line. Next they'll probably charge for just calling for LP fill up. If you begin service with Sharp Energy be sure to discuss all the extra unspoken costs involved.

Have a tank in my backyard that was abandoned for many many years when I didn't have gas now I have…read moregas stove and I only use the gas for cooking I haven't filled the tank and at least 4 years but they charge me 100 plus dollars every year for the rental of a tank they abandoned I called them several times back when I wasn't using gas to come get their tank they never replied never came now when I fill the gas they charged me rental for something they haven't even looked at the tank in years

If I could give them zero stars, I would. we have been trying for WEEKS to get someone to refill…read moreour tank--despite being on an autofill plan. Customer service is a joke, and we have not be able to reach anyone at the local office. We have spoken to representatives overseas who have given us ZERO resolutions. They have told us for days that a supervisor would be contacting us, but we have heard from NO ONE and our tank is on empty. We are trying to buy our tank so that we can contract another company to fill our tank, but we can't even reach anyone to do so. We are completely helpless at this moment in time.

7/11/2024 follow-up on this review from earlier in June. I've changed my rating to a 4 due to the…read morewonderful manager Paul Lewis who not only took the time to do research on my issue, but acknowledged I was correct and resolved everything for me. He certainly stands by the mission statement and deserves recognition! I appreciate his assistance and will be sure to reach out if needed in the future.

Beware of the bait and switch tactics used by this company.Salesman Jayce will promise you whatever…read moreit takes to get your business.They quoted me a price per gallon and on my initial fill charged me .10 a gallon more than quoted.On my second bill charged me .17 a gallon more.I was also charged a training fee which I was told I would not be charged.Yes they charge you a fee of 8 plus dollars on each delivery for their employee training.After hours on the phone with them I got the bills repriced but there creditably is shot!!!