My compliments to Glenda Wilbar and all the staff at your Augusta, ME location for their…read morerecommendation and installation of Falken All-Terrain tires on my 2021 Volkswagen Tiguan SE 4 Motion. I also look forward to being served once again by Mike and his staff at your Lewiston, Maine location when you are able to complete repairs to the building and grounds and reopen. (Even a dedicated Yankee fan can salute the excellence of Sullivan Tire) Joseph Daniels Lewiston, Maine

I had two flat tires in a matter of two weeks. The second one I was on my way to see a doctor in…read moreNYC. I showed up at 7:30am. Told them my problem and within an hour I was on my way to NY. Above and beyond! Thank you Sullivan Tire!

I called for a badly needed oil change on short notice and late in the day but they still said : "…read more Comon Down !! " they then proceeded to do a first class oil change job for me. Gooood Guys Them !! Much appreciated by me and same as it ever was for the several years i have been going to the Farmingdale VIP Garage .

My vehicle had steering box and other repairs done. I had to bring it back as there was fluid…read moreleaking wherever I parked. I was told only Master Mechanic who did the work would fix. I was told leaking was hoses and the groaning from engine was the belt and pulleys that needed cleaning and adjusting. I am back at VIP as the leaking is now worse and the groaning is very concerning. I was told it could not be looked at today but could be on Monday. I understand being short staffed and scheduling is an issue, but when a customers vehicle has to be left for previous repairs that are failing, it makes the situation untenable. I chose VIP based upon AAA endorsement and referral plus the Veterans discount. I know there was a change in management at this Farmingdale location and the service being received is nothing like I received with the previous management team.

Due to the storm / flooding we had recently, i missed my scheduled appointment somewhere else, to…read morehave my winter tires swapped on to my car. I called the new guy in town to check my options. i called yesterday & they fit me in at My convenience today!! ( i was booked out 3 weeks at the last place) where i had been paying more than double what i was charged here today!!! Check Them out for your tire needs!! The owner said he has 40yrs experience & wanted to bring back a mom & pop feel to counter national chains! Hooray for the Gardiner & Augusta Region! Welcome to the Neighborhood!!

I do enjoy taking my families vehicles to be repaired or maintenance here. The owner/manager is…read morehelpful and runs a tight ship. They are ALWAYS busy so that should tell you something! My Step-Dad always took all his vehicles here and so does my husband's employer. We usually get a nice discount because of this. Their receipts are itemized and that is great so I can keep good records. Prices are very fair and they accept ACIMA CREDIT if you need to pay over time!! Bonus!!

Good honest repair shop. Diagnose and fix it. No upsell. I have had a few repairs done here always…read moreat a decent price.

called and got an estimate, same day appointment, only about a 30 minute wait and the price was…read morereasonable. the mechanics were very straightforward with me about what could be done. they had Apple Pay and took credit cards.

Super kind staff, when we got a flat at 3pm on a Saturday they had us in for a consult. They…read morecouldn't replace the tire on the spot and the hole was too big to patch but they gave us everything we needed to make a diagnosis of the problem and advised us how to get home safely on our spare. They wouldn't even let us pay them for the time. Thanks for the care Sullivan Tire

They kept us informed about our car the entire time. They fixed the problem the day of service…read more They were upfront on cost and repair needed. Great service. Highly recommend them.

Needed a tire replaced and they took great care of me. Fair price for the labor and they quickly…read morefound the tire - odd size. Definitely recommend

So my car was in VIP for a routine state inspection, and they called me in gravely to show me…read moresomething about it. Supposedly one tire was sticky, not rotating properly. It had been driving fine. I couldn't see anything wrong. I had this sinking feeling, and worried about greedy mechanics conning a gullible vehicle owner into unnecessary work to get the sticker. Nope! That's not what happened! They did half an hour of extra work to fix the problem, and still charged me just $12.50, and stickered it. Takeaway: professionalism, generosity, great service. Yay VIP!

I had a very expensive repair to do on my vehicle and not only were they cheaper than other places…read moreI had checked, they kept me informed of progress and issues so I had complete information throughout. I recommend them!

I bought some snow tires and wheels through Tire Rack on line. They suggested I get them mounted…read moreon the car at VIP due to TPS sensors that have to be matched to the car. I had them delivered to the store already mounted and balanced and when they came in I made an appointment to get them put on. Today was the day at 5pm. My timing was good, I was the last one for the day it seemed so I was taken right in. Since this was a new Rav4 for me, I also had some OEM mud flaps and yellow bulbs for my for lights that I had bought off Amazon. I asked if they could be mounted at that time since the wheels would already be off. They said sure. They were quick and only charged me for a tire rotation for changing the tires and wheels, Thank you VIP you have made me very happy!

I was stranded with a vehicle that one other local job could not fit in because he was absolutely…read morecertain I needed extensive work---likely alternator and more. I called VIP who had no openings for a week, but I was leaving the next day for another State. She told me to come in, after a couple of hours, they got me in and, lo and behold, I just needed a battery. They had every opportunity to tell this 70 year old woman that I needed the alternator and whatever else. But, they were honest, kind, courteous, reasonably priced. I cannot say enough good things about these folks.

I'd never paid any attention to Tire Warehouse until I moved back north…read more Found one, in NH -was amazing. Moved up to Maine and found TW barely a mile away. Tires rotated, on schedule -always great service. Never once turned away. Bought 4 tires today; all said and done -in just under an hour. Bada bing bada boom! I would not recommend any other tire shop for service and quality tires at excellent prices. I stay with service I trust. Trust me you can't go wrong here!

I was so disappointed knowing the positive reviews and wanting to support locals for a quick tire…read morechange and alignment. We called multiple times, no response, so we made an appointment online and was rejected at the counter because their online services aren't working, alignment equipment not working, and computer not working so cash only. Why was the customer in front of me accepted for a walk in for something more labor intensive when all I needed were my tires changed? I had to schedule an appointment over 10 days out now and when leaving an employee put a cigarette in his mouth at the front desk and walked out, three staff were outside goofing off lifting wheel parts and three staff on assuming a break when a dozen customers are waiting seemed like a serious lack of professionalism. The manager wouldn't even come and give me an explanation to the mishap. The woman at the counter went to ask the manager what to do and blamed me for not calling and they had several appointments for the same time. It is not my fault their systems aren't working and I was rejected to leave my car to be worked on at their convenience. Permanently taking my money and business elsewhere this was the worst service and experience despite constant effort as a customer.