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    Saxton Industrial

    5.0 (1 review)
    Closed 8:00 am - 4:30 pm

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    7 years ago

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    Anderson Trophy

    Anderson Trophy

    4.7(84 reviews)
    7.4 miSun Valley
    $

    I had an emergency Trophy request and Jon and the staff at Anderson helped us out with patience and…read moreprofessionalism. They were able to convert our trophy on the spot and charged a very reasonable price for their service. Highly recommend!

    I submitted an order for a plaque on May 25 that included adding a photo. On May 26, I received an…read moreemail from the company stating that they do not print photos onsite and that I would need to provide a printed copy myself. Unfortunately, this information was never disclosed online prior to placing the order. Had that been clearly stated, I would have selected a different product from the beginning. I responded to the email explaining that this information was not available online and stated that I would instead like to order a different item. However, after sending my response, I received an email notifying me that my order had simply been canceled. There was no phone call, follow-up email, or attempt to ask what alternative item I would like to purchase. I then called the store and spoke with Jon. I explained that I felt the order was handled poorly and that a courtesy call or email should have been made before canceling the order, especially to discuss replacement options. During the conversation, Jon was dismissive and rude. When I asked to speak with a manager, he stated that he runs the store. I then asked for the owner's contact information, and he responded by saying, "That doesn't matter." As a returning customer, I found this interaction extremely disappointing and unprofessional. Rather than addressing my concerns, Jon repeatedly mentioned that he had worked for the company for 14 years, as though that excused the way I was treated. I value professionalism and customer service, especially when supporting local businesses. Unfortunately, this experience did not reflect either. I will be sharing my experience with coaching colleagues and others in my network so they are aware of how customers may be treated.

    Photos
    Anderson Trophy - Perpetual Fantasy Football Trophies

    Perpetual Fantasy Football Trophies

    Anderson Trophy - Anderson Trophy storefront at Saticoy and Coldwater Canyon, North Hollywood.

    Anderson Trophy storefront at Saticoy and Coldwater Canyon, North Hollywood.

    Anderson Trophy

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    Southern California Trophy - The acrylic trophy they made;got it made  special for a talented director.

    Southern California Trophy

    4.8(5 reviews)
    3.7 mi
    $$

    Very fast turnaround (about two weeks) And very customizable…read moretrophy's plaques etc with A LOT OF OPTIONS! I was able to call and speak with the woman in charge who was able to ask me a few questions and if I had been on the website. The website wasn't truly easy for me to navigate - I let her know I would prefer to have see in person. So I made an appointment to come in the store the woman then walked me to the upstairs trophy display case and was able to describe and explain the differences between those that are offered and shown and how much customization I could do as well. After having picked out all the few details that I wanted including the shape and material- I was able to move onto the words that I would like engraved and also the picture. I was then given a mock up of the receipt which I decided to pay for on the spot. After this I have been in contact via email because I was quoted a date I would be reached out to but I hadn't heard anything, so as a new customer I sort of panicked lol I did get very prompt responses afterward. My experience went pretty well even with that small hiccup. The only thing that I was unaware of was the (lack of) weekend hours /so I had to wait a couple of days to pick up my product. & the friendliness level could also increase All in all, I do recommend.

    I am extremely impressed with Southern California Trophy and will definitely come back should I…read moreever need another plaque/trophy. I submitted a custom order request and was originally told it would take a week or more to complete the plaque with my specifications. Due to a deadline at work, I really needed the plaque to be completed in a few days. After speaking with Karl (the President), he assured me that he would work to have the plaque completed and delivered within my timeframe. Even with all of the customizations and the size of the plaque, the price was very affordable compared to competitors. I was blown away when I saw the plaque. It looks fantastic with all of the customizations I ordered and exceeded my expectations. I am so pleased with the work and thankful that the SoCal Trophy team was able to create such a beautiful product in a short amount of time. 10/10 would recommend. Thank you!

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    Southern California Trophy
    Southern California Trophy - Our office and production facility in Glendale, CA

    Our office and production facility in Glendale, CA

    Southern California Trophy - Plaques and awards showroom

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    Plaques and awards showroom

    Saxton Industrial - trophyshops - Updated June 2026

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