I submitted an order for a plaque on May 25 that included adding a photo. On May 26, I received an email from the company stating that they do not print photos onsite and that I would need to provide a printed copy myself. Unfortunately, this information was never disclosed online prior to placing the order. Had that been clearly stated, I would have selected a different product from the beginning. [[HIGHLIGHT]]I responded to the email explaining that this information was not available online and stated that I would instead like to order a different item. However, after sending my response, I received an email notifying me that my order had simply been canceled. There was no phone call, follow-up email, or attempt to ask what alternative item I would like to purchase.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I then called the store and spoke with Jon. I explained that I felt the order was handled poorly and that a courtesy call or email should have been made before canceling the order, especially to discuss replacement options. During the conversation, Jon was dismissive and rude.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]When I asked to speak with a manager, he stated that he runs the store. I then asked for the owner's contact information, and he responded by saying, "That doesn't matter."[[ENDHIGHLIGHT]] [[HIGHLIGHT]]As a returning customer, I found this interaction extremely disappointing and unprofessional. Rather than addressing my concerns, Jon repeatedly mentioned that he had worked for the company for 14 years, as though that excused the way I was treated.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I value professionalism and customer service, especially when supporting local businesses. Unfortunately, this experience did not reflect either.[[ENDHIGHLIGHT]] I will be sharing my experience with coaching colleagues and others in my network so they are aware of how customers may be treated. read more

[[HIGHLIGHT]]I had an emergency Trophy request and Jon and the staff at Anderson helped us out with patience and professionalism.[[ENDHIGHLIGHT]] They were able to convert our trophy on the spot and charged a very reasonable price for their service. Highly recommend! read more

[[HIGHLIGHT]]Very easy to work with.[[ENDHIGHLIGHT]] The plaque I ordered was beautifully crafted. I appreciate their expertise, they suggested the perfect metal and adhesive for our plaque since it was going to be placed on a bench that would reside outdoors in Washington. read more

If you ever need a sports trophy for a son or daughter or just want to have something engraved, I highly recommend Jon and Wes at ANDERSON TROPHY. They are the best! [[HIGHLIGHT]]I needed a few small strips engraved and they e-mailed me the options, prices and I ordered them online.[[ENDHIGHLIGHT]] These small engravings were done in one day and were ready for me to pick up. [[HIGHLIGHT]]The sales people are very professional and friendly too![[ENDHIGHLIGHT]] read more

Best place to order your awards. [[HIGHLIGHT]]Loved the customer service, everything was done quickly , professionally, highly recommend![[ENDHIGHLIGHT]]! [[HIGHLIGHT]]Jon was super easy to communicate with, very nice, professional.[[ENDHIGHLIGHT]] Thank you so much!!!! read more

Anderson Trophy - Trophy Shops Near Me - North Hollywood, California

Anderson Trophy consistently addresses all my requirements related to softball, in addition to fulfilling my marketing and business needs. Whenever I require a trophy, I can rely on their expertise to ensure it is completed efficiently. read more

Great shit. Nailed our very complex order. We were doing highly specific name plate replacements for Burning Man and they krushed the game!!! read more

Full service. Excellent work and quick too. Good parking and easy to find. They have a huge selection of trophy's and awards.

My go to for all trophies and awards. [[HIGHLIGHT]]Jonathan has been a major help![[ENDHIGHLIGHT]] Quick and reliable.

If I had a 10 star option I would Give them 10 stars. This place has the most important qualities - Good prices - Fast - Quality - Exceptional Customer Service I needed to order a plaque for my daughter who had earned her Girl Scout gold award and I wanted to have a plaque made to hang in the room. Well I contacted John and explained to him the urgency. He took care of me over the phone and had a sample emailed to me the next day. The ceremony was on Saturday and I was supposed to pick it up Friday. I wasn't able to go before they closed so I sent John a message asking if he would meet me there Saturday morning (they aren't open on Saturday's). He agreed to. I don't know too many people that would be willing to meet you on their day off. John is my hero. Since the Covid-19 situation is still a big problem, her ceremony was limited to her parents and her cousin. The look on her face when I have her the plaque is something I will never forget. THANK YOU JOHN!! You have no idea what that meant to her and our family!! read more

Anderson Trophy - Trophy Shops Near Me - North Hollywood, California

Always dependable and solid work!! Very good prices too. When you need a trophy or plaque this is your place!!

Pros: very communicative, friendly, and responsive HOWEVER There is no oversight in terms of quality control. Had a very small job, but each trophy had a glaring error - same names on all individual trophies, same date for several different years on a perpetual trophy. While I caught the individual ones before I left the store, I didn't notice the other errors on the perpetual trophy until after the event. They were able to correct the mistakes I caught on the spot, with the excuse that they were having difficulties with their engraver. But if that were the case, wouldn't a simple proofread before handing over to the customer be warranted? I won't be back. read more

Awesome! Jon was timely and the trophy was great. Came in for a fantasy football trophy, everyone in the league loved it. Thank you. read more

I have a traveling trophy for my fantasy football league that has been in use for close to a decade now. I had to pick up on some overdue engraving and brought them in to Jon to help with. Could not have been any easier to have done - took about a week for a batch of 6 plates, very cost effective, and look beautiful. I then had them modernize the old champion plates to match the new ones because they looked better. Cut the plates from scratch and matched perfectly. When we caught a typo of a missing word, Jon jumped from my asking if it was a typo or character count issue to emailing me back that he'd redone the plate correctly immediately. I didn't even ask! I thought the name was too long, but he took the initiative to come with a solution. Quick, communicative, super kind, and excellent work. Will now be my dedicated fantasy sport trophy provider, and recommended to all commissioners in the market! read more

Fernando at Anderson is an honorary member of the Wolfpack Wrestling team. I am throwing our first wrestling tournament at our school and he made a difficult chore a breeze. Hey schools! Anderson takes purchase orders and really is considerate of budgets and deadlines. I can also say the whole staff is supportive and wants to make your event special. Thanks Fernando for a quality job. read more

Anderson Trophy - Trophy Shops Near Me - North Hollywood, California

I had a custom nameplate rush order and everyone in the valley said they wouldn't do it except Anderson Trophy! I even had to place the order remotely (I was out of town) and we did the whole design process via email over the course of one day. read more

We had Anderson Trophy do some plaques for a client and Sarah was fantastic to work with. She got the job out in time and followed up with the UPS tracking. Our client then realized that they had given us a bad name - we asked Sara and she got a rush piece out that same afternoon! Where else can you find such great customer service? Extra points for saving the day! Thanks Sarah. : ) read more

I needed signage for my electrical meter and LADWP suggested I contact a trophy shop. I called Anderson Trophy and spoke to Wes who was super helpful. They got it done in one day at a reasonable price. The 2 signs look great and I'm very happy! read more

A+++!! Super nice and helpful, highly recommend! Got a trophy for a college golf tournament and it turned out perfect. Exactly what I was looking for. Great selection as well. read more

Anderson Trophy - Golf tourney engraved trophy - Trophy Shops Near Me - North Hollywood, California

Is there really any other trophy place in L.A.? Anderson Trophy is the best! I first learned about them through work. We order ribbons, medals, and trophies from them every year in large quantities-- 1,000+. The awards are always ready on time. Ken and his associates are great to work with. Thus, when I needed a trophy for a shenanigan, I went to them. Since it was a trophy that they had in stock and only needed to engrave, it was ready in a few minutes. Great service and prices. read more

Anderson Trophy - Trophy Shops Near Me - North Hollywood, California

Really laid back place but still very helpful even though my boyfriend and I visited close to closing time. Engravings and trophies are affordable. Perfect for those who participate in fantasy football leagues like ourselves. read more

Anderson Trophy - Engraved the winner's team name! - Trophy Shops Near Me - North Hollywood, California

Excellent service, beautiful show room, and plenty of options to choose from. This was my first experience with ordering a trophy and Jon made the whole process simple and easy. read more

great show room, full of every trophy you could imagine and more. seriously, theres stuff in there that i didnt even know existed. the staff were very kind and accommodating and the prices were surprisingly affordable. i plan on dropping by randomly throughout the years, even to just buy my team a gag gift or something lol. oh and the turnaround time exceeded my expectations. i am not an easy person to satisfy and Anderson's did just that. read more

I was looking for a particular present for my boyfriend's September birthday and found Anderson Trophy on Yelp. I walked in and was greeted by Manny, who worked with me on what they could do with what I needed; a crystal piece with song lyrics suspended inside. We talked for a bit and he showed me what they could do and I decided on a crystal piece with the engraved lyrics on the back. I paid a fair price and was informed they would send me an email with an attachment for approval and pending my approval the item would be ready in a week. Within a day I received an email, I approved the template at noon and within a few hours I was called that it was ready! Rushed down, was asked if I wanted to look at the item to ensure I was satisfied. I decided to forgo opening the box until I got in my car lol I should have just done it when asked because I was delighted to see how great it turned out! Great service, price and turnaround time! Thank you so much, Manny and Phil! read more

Anderson Trophy - Crystal piece engraved with song lyrics - Trophy Shops Near Me - North Hollywood, California

Very friendly people who took my old trophies for recycling, as I don't need to display my grade school sports teams trophies as an adult. When I was in there scoping things out, I noticed they had a huge amount of variety, everything from trophies and medals to speciality display items. Easy parking in their lot. If I have trophies or awards to order they're going to be my go to. read more

Sarah and Jonathan are part of an incredible team at Anderson Trophy's who do everything with care and excellence! I work for a homeless services organization and operate an outreach program for men in recovery and since our inception in 2010 Anderson Trophys has serviced us by providing incredible plaques for our graduates. We love feeling like VIP's everytime we place and pickup an order. read more

I wanted a trophy made for a waitress, who became my friend. The young lady - Sarah assisted me, asked me questions to help me come up with the wording. The trophy came out perfect and my friend loved it. Great service, very efficient and friendly. read more

I was a potential customer but did not go through Anderson Trophy. I can't state enough how polite and accommodating I was to my rep (wait who is the customer - "nice gals finish last"). All I needed from the start was, "You know, we are just too busy to accommodate you." Or, "with out these specs or coming into store, I can't make what you want happen in your timeframe." Their good intention seemed "there" but I gave up on Dec 21st after back/forth unspecific communication since the 14th with nothing to show and time running out. Please refer to CROWN AWARDS in Hawthorne, NEW YORK to see how my simple questions and specific needs were met with awesome customer service. I tried to stay local, but... read more

Came here for small little name plates to put on picture frames. They beat the price of other places I called and their reviews were good so I came here. Parking was easy, they were friendly, responded to my emails and call regarding the order. However, they did get the order incorrect the first time, they used the wrong font. I had to wait an extra day to get the plates and then a few were misspelled and they had to correct them right there. Overall, price is good but I wouldn't come back. read more

Five stars for Anderson TROPHY! They did an excellent job on an engraved diamond shaped glass award that we purchased for an employee that is retiring. The price was fair and reasonable, the turnaround between when I ordered the award and when I was able to pick it up was fast! Their sales manager, Jon, was professional, friendly and provided us with our product in an expeditious manner. We will definitely choose them again in the future. read more

Even though they have in house engraving, they require 5 days to turn around even the smallest jobs. However, if you pay a "Rush" charge of 30% you can get it in a few hours. What a rip off. So much for customer service. read more

On 11/29/12 I gave this place a 5 star review. Today changed all of that and I now have no intention of bringing my business back to Anderson. 10 years ago I bought a perpetual plaque at another trophy shop that has since closed up shop. 2 years ago, I came here when the former shop was closing and then again because I had had such great service to add more names to the plaque. They did this happily and for a very reasonable price. Today I went back in for the next entry on the perpetual plaque. None of the people I worked with in the past (Greg, Lacey) were there...I think they might be gone, as I did not see their business cards on display either. I was informed that a single entry lasered onto the perpetual plaque, something that takes roughly 15 minutes at the most, was going to be $15. In past years it was $10. I expressed my displeasure about the jump in price, and after consulting with her supervisor, the salesperson informed me that $15 was the new standard for people who buy their items elsewhere. Additionally, I was dismayed that as a regular customer who had a regular salesperson, that this shop chose to not contact repeat customers and let them know that their accounts had been taken over. It would have been nice to know that the personal touch that had once existed was still there. So basically because 10 years ago I went to a store that is no longer open, I get the privilege of paying more for a simple job. Instead of welcoming me as a returning customer, who, incidentally, will need the extension of the plaque really soon (meaning I am planning to spend more money), I was treated with disdain. Anderson Trophy will no longer be getting my business for any of the organizations with which I work and I will be looking forward to writing positive reviews on the place that I do find who understands what it means to welcome in customers who have the potential to come back time and time again. read more

I don't know how much I can say about a trophy store but I will do my best because I want this to be a constructive helpful review. First of all, this place is immaculate, so clean, what a great way to enter a store, you know they care about their business. Second, The staff is really nice, friendly and helpful. Third, It was so easy to get the trophy made that I wanted, they made it while I waited, I called a few days before to see if they had what I wanted, they didn't so they ordered the piece! Amazing! Overall, I had a great experience here and would and will recommend it to anyone I hear looking to have trophies made. read more

Anderson Trophy came to my rescue after I sent my email to the wrong address! They managed to put together my order (placques for pucture frames) in 20 min! They were amazing. Our youth football team has been using them for 30 years and we wont go anywhere else! read more

This is by far the best trophy shop I've ever been to! I am currently a film student and needed 10 trophies with a limited budget. Not only was the trophies high quality and affordable, but they were made in a limited time frame as well. When I first came into the shop the owners made me feel comfortable as they were all friendly and hilarious. I highly recommend this shop to everyone ! read more

I was champion of my Fantasy Baseball League two years in a row. But this past year, I lost. Don't ask me how. Maybe like Icarus, I flew too close to the sun. But in any case, after the tears subsided, I needed to get our league trophy updated with the new champion's name added to the Champions' Plaque. Which meant, I needed to go to a trophy shop. And luckily enough, I stumbled onto greatness at the Anderson Trophy Company. I dealt with Yvette, who couldn't have been kinder and more helpful. When I explained I didn't live in the area, she was able to rush the job order to get it done while I went to lunch, so I wouldn't have to hit freeway traffic coming back later in the day to get it. The work they did on the trophy was top-notch. Very excited to present it to our new champion on draft day, his name engraved into the plaque as our 2012 champion. But watch your back, Andy. Sic Transit Gloria. I'm gunning for you in 2013. Fantasy Baseball jesting aside, I highly recommend Anderson Trophy Company. They've got a wide selection of offerings, fair prices, and their staff couldn't be friendlier. Any time I need anything trophy related, they've got my business! P.S. Some of the best Thai food in the L.A. Metropolitan Area is nearby, so if you have an hour or two to wait while Anderson Trophy works on something for you, Sri Siam Cafe, Sanam Luang Cafe, Krua Thai Restaurant, Swan Restaurant, and Bua Siam are all within a 10 minute drive. Krua Thai, in particular, offers magnificent noodles. read more

Had my Fantasy Football Championship Trophy engraved in 20 minutes for a very reasonable price. Thanks guys read more

I purchased a City of LA badge through here and they did such a great job! I've had my badge now for 3 years and it hasn't fallen apart, and still looks pretty new. The price I paid for it was decent, and it's a high-quality, double-sided badge. I will definitely refer other City employees to get their badges here :) read more

John is the best! Very professional gets me in and out of the store very quickly. I love this place. No other trophy store has their large selection. I would definitely recommend. I have been using them for years. I should have left this review years ago. Thank again John!! read more

Over the past 15 years I have used Anderson Trophys for multiple purchase that include awards & trophies, mostly for corporate related events. The location is very convenient with free parking right outside the door. The owners & staff are very friendly and will do just about anything to make the product right & at the right price. Of all the varied projects we've done with them (& also that I did as Universal City North Hollywood Chamber of Commerce President) they always made deadlines and brought products into a very competitive price for us. read more