My fiancé and I came in today to look for his wedding ring. We were immediately met with rudeness…read morefrom the blonde woman working behind the counter. Before speaking with us, she was already being short and dismissive with an older gentleman who was simply trying to adjust the time on a watch he had just purchased there. When it was our turn, she spoke to us in the same unhelpful and condescending manner. We left without buying anything. Customer service like that is unacceptable--especially in a jewelry store where professionalism should be the standard. Based on her demeanor, she might be better suited for a job that doesn't involve customer interaction.

Resized my wedding ring. Done quickly and cleanly. Polished that baby brighter than it's ever…read morebeen, happy camper here. Rate 4stars because there is always room for improvement, although I don't know where.

I am so happy I reached out to Chesapeake Jewelers to help me redesign some diamond rings and…read morependant pieces. Over the years I collected jewelry pieces but as I've become "seasoned" I realized the pieces were outdated and needed refreshing. Who do I call? Melissa at Chesapeake Jewelers whom I've known for many years through boating! Melissa took my diamond ring piece and redesigned and created a masterpiece for a rook piercing! I couldn't be more pleased with the skills and craftsmanship of her and her goldsmith. I have a few more pieces she is designing and will post but for now check out this gorgeous piece. The stones sparkle more in the rook earring than in the original ring setting! I'm in awe! Thank you so much Chesapeake Jewelers.

From the owner: Online only Melissa is an inspired artist with a heart for…read moreher family and her craft. Her late husband Jonathan Bailey, a Master goldsmith and award winning designer introduced Melissa to the world of Jewelry design and manufacturing. Together, Melissa & Jonathon expanded their Jewelry repair shop as they began creating what they called the "Chesapeake Collection". The collection enjoyed great local success in its efforts to capture the varied and beautiful icons still so prevalent about the bay and our coastal water regions. Together they designed, waxed, molded and created several pieces including Skipjacks, fish, waterfowl, oysters, workboats and most importantly, Crabs. Sadly Jonathan passed in the early 80's but the dream remained. For almost 30 years now, Melissa has with each waking day opened that small store behind the family home, and each day she aspired to be a better person, a better mother and a stronger supporter of several community events. Melissa is very well known throu

I am thrilled with my service. I needed my engagement and wedding rings resized and have been…read moreputting it off for a while. I brought my rings in on a Saturday afternoon and they were ready about 24 hours later. They both look perfect. I almost cried putting them on my finger because I have missed them so much. I can't recommend them enough!

Very few places left that offer this kind of speed, service, or affordability. Aleena and their…read moreteam of experts are wonderful. My ring, of 21 years, recently broke. If you know me, you know the sentiment that it holds. Not only was it fixed, it looked as new as the day my father gave it to me. Before I start crying, please go into this establishment with respect and know that the quality you'll receive is greater that their longevity. Again, thank you for all your kindness (and my little gift bag) !

Liz was very welcoming and sweet the moment we walked into the shop. There was plenty of parking…read moreand a lovely spot with trees and grass for those interested in chilling while there. My fiancee and I went in for wedding rings and had no idea what we were looking for at first. Liz showed us many options and when we found matching rings that we liked, she figured out a good option for us to size down one of the rings. Overall, for price and time spent in the shop, the experience was stress-free and very worth it. Not to mention, I found a pair of earrings for my big day that I'm quite excited about! Not to mention, an easy cleaning regimen for my fiancee and myself.

Liz, our sales lady, was very accommodating and kind during our trials. She helped with picking out…read morerings quickly and was very helpful finding a matching pair. For the price, the rings were perfect and so worth it!

Took in several watches to get new batteries plus to resize my wedding band and engagement ring…read more Great customer service and my rings look brand new and are so sparkly and fit perfectly!

I needed to get some work done on some jewelry and Natalie's was the only place I called that was…read moreable to both do the work and have it done in the timeframe I needed. Friendly, fast and expert service. They also clearly were not trying to up-sell or to inflate the cost of the repair work; on the contrary, they provided options at various costs - professional, honest and they did excellent work. Highly recommended!!!

A caring community based jewelry store with outstanding customer services…read more Bev and Cheryl are the very best!

Super nice and helpful. I would recommend That u use them…read moreto repair or purchase jewelry

I had been searching far and wide for a ring for my wife for Christmas. Most stores had the same…read moreold thing, but Guilford & Company, aside from their knowledgeable and friendly staff, had a wide selection of styles and price ranges. I found a great ring at a fair price that I am sure will thrill my wife this Christmas. I'm sure I will shop there again, and they have free parking behind the store, which is a huge plus in St. Michaels.

Having ogled some gold estate/signed pieces in the window over the past couple of days, I finally…read moredragged my husband in for an impromptu first visit..... I wasn't expecting much, but, WOW. It turns out that the good stuff is hidden in the store. Case after case of antique diamond and gemstone jewelry! We may need to visit Guilford and Co. every time I'm in town! I was surprised at how large this store is. The pieces are displayed well, grouped by era as well as stone type, as far as I could tell. I also couldn't believe how many Edwardian and Art Deco pieces they had on site. I mostly browsed the gemstone rings, but I'd imagine that this would also be a great place to purchase a piece with dreamy old cut diamonds! They also have a GIA GG on-site who is available to answer more detailed questions. Some standouts -- -a warm L/M round cut diamond in a glowing emerald halo with absolutely GORGEOUS tiny milgrain detail on the bezel -an intricate and HUGE Art Deco diamond brooch/pendant that I didn't dare try on -a high carat yellow gold ring set w/ a rich, dark amethyst cab -a fireball of an orange sapphire set in a halo ring -a blue moonstone ring set in an angular diamond and filigree halo -several Edwardian diamond rings in the central case, including what looked like a three-stone of old (mine?) cut diamonds in a filigree setting -and.... Well, I could go on and on, but I don't imagine anyone is actually still reading this. :) I should also mention that it is a very comfortable, low pressure environment to browse in. The SA was more than happy to dart from case to case, and even suggested different items for me to try on. She was friendly, informed, and very easy to get along with -- No fake nicety or condescension here. I actually told her directly that I'd used up all my "spending points" on jewelry this month, but she just kindly asked what I'd used them on and then continued letting me try on the pretties. Can't wait to make a return visit. I'm already (secretly, shhh) plotting another trip to St. Michaels.