I went to the pottery place with my kids and my two good friends and their kids. It was a Sunday,…read morethere were 10 of us, and the pottery place was very busy. They don't accept reservations, but their website claims they can seat 70, so we figured they could handle us. We even stated that we would prefer to be broken up into two tables, as this seemed more manageable for everyone. The manager said OK , and that we would be put on the waitlist. We waited patiently, browsing the selection and chatting amongst ourselves, trying to stay out of the way. When it was our turn to be seated, we were ushered to an eight person table. I addressed my concerns that there wouldn't be enough room for all 10 of us, and reiterated we were told we'd have two tables. They refused to honor that agreement. The extra seats that were pulled up for us did not fit the height of the table and I wasn't able to fit my legs underneath. I decided since I did not have proper accommodations, I would not purchase a piece to paint. I was really looking forward to painting something to give as a birthday present, and had planned on spending a good amount of money!! (I paid over $60 for my children to paint a mug and a 3 inch gnome.) We noticed that two tables remained available on either side of us for a while. We politely asked if we could use one of them and we were told no they were reserved. Nobody ever sat at one of them, and at no point for the remainder of our time there were there any less than two available tables in the room, just sitting there empty. I was upset by this experience. I was not friendly when settling up and paying at the end because I believed I was being treated poorly. I don't have to make eye contact and smile, and certainly couldn't find it in me to do so. I wrote a Yelp and a Google review when I got home. The following day I received a phone call from that same manager. She got my phone number off of my pick up information that I provided at the shop and called me at home, unsolicited. She gaslit me, made false accusations, and was defensive and argumentative. I certainly didn't write a review as an invitation for her to call and harass me. I wrote a review to alert other potential customers about a problem that was unresolved by the management of this business. They had the ability to accommodate us and went out of their way not to. We expressed that we were not satisfied, and they refused to make any effort. When I expressed my experience in my reviews, they contacted me to argue about it. Though I wish I had never been to the pottery place, I know there are plenty of other places I enjoy going, where I am treated well.

LOVED this experience SO much!! Walking in the door can seem a bit overwhelming but the girls at…read morethe counter greeted us immediately and were very helpful with pottery choices. Ally walked us through the pottery and painting techniques and it was just a few minutes waiting on a table. The place was buzzing and there were so many talented people there... you could seriously be mesmerized just watching them paint! Back to pottery... choices for every person and every budget. Paint colors and brushes galore. It was intense watching our table full of family with a birthday celebration creating their unique pottery. I can't wait to see the finished result in a week! Thanks much and we'll definitely be back! A++++

It is always a pleasure to visit Local Only Gifts & Goods! They keep this delightful shop of…read morelocally made goods and edibles fully stocked with new items available throughout the year. This visit, I discovered that they carried Divine Purity Incense and ventured to try Cocoa Amber. The Divine Purity brand lip balm has always been a favorite of mine so I knew the scent of the incense would most likely be top quality as well. The scent of the incense was perfect from start to finish. I liked the incense so much that I went back and bought several more scents to try. Can't wait to visit again and see what new items have arrived. Service: The staff are always upbeat and pleasant. They are knowledgeable about every item stocked in the shop and always glad to answer any questions you may have. Value: Prices a relative to most shops selling locally made goods. Though value is similar to other shops...I'm not sure you can beat the experience or people. Tip: To smell the scent of the incense so you find the perfect scents for you, simply tip the closed container upside down and sniff the bottom of the container where excess oils have gathered.

Locals Only Gifts & Goods is a store near the River Walk that features goods from local artists…read more Here you'll find everything from stickers, cards, shirts, treats, water bottles, art, and so much more. Most of the items are Chattanooga themed and make a great souvenir or gift. There is no dedicated parking that we could find but there is some street parking. Do not park in the Walgreens or you may get towed. There is also parking at the nearby park. The staff was friendly and the prices were what you'd expect. Overall, I love this idea and would rather support local artists than some multi million dollar corporation.

Artist supply stores were part of my childhood since my father was an artist and University Art…read moreProfessor at UTC for over 30 years. He used to go to Art Creations sometimes so I thought I'd stop in while doing my weekly stroll through the neighborhood. I was pleasantly surprised that the store wasn't freezing on this cold winter day. The store is on the smaller side but not tiny. I briefly mentioned to the manager working why I stopped in and he replied that he had my Dad as a professor. A reoccurring response that brings me extra joy in my hometown. Art Creations is a well supplied store of artist supplies for drawing, painting, etching, and other visual artist mediums. Each section of the walls is lined with colorful, reliable, and unique options. Each store section is clearly labeled. Besides different types of paints, inks, and brushes, they have different types and sizes of canvas as well as handmade papers. They also have really cool pens, journals, and blank card sets. The staff are friendly and willing to answer any questions. I was curious what artist created the blank card sets I was looking at. This store supports any creative mind's interests.

What a fantastic shop! Very wide selection of everything from children's crafts to POSCA paint…read morepens, art, Painting, and crafting supplies, and then every single type of pen, pencil marker and doodle tool, that you can possibly imagine! Super exciting to just walk in the door and be greeted by such an array of colors and variety! I purchased seven pens for my journaling supplies, and could not be more delighted. I have never seen these .25 gel pens (non-felt tips) ever in my life, and I am in love!

My 2 granddaughters enjoyed the experience. Very laid back environment where they could pick out…read morewhat they wanted to paint and choose their own colors and brushes. Their artwork turned out great!

Reasonable prices and great paint and pottery options! Bought Starbucks and painted for two hours;…read morevery relaxing! Would definitely recommend!

The precious employee in the framing department was kind enough to help me. The individuals at the…read morefront desk were too involved with their own conversations to even notice when I literally waved them down for help. (Aka no acknowledgement or anything at all) I needed envelopes and cardstock and while I found an okay selection of cardstock, the customer service turned me off. They didn't even notice I left my basket at the front with several items. No greeting, no thanks for coming, just chatting amongst themselves. Bye yall.

Outstanding professional customer service!! I called Michaels Chattanooga TN location to inquire…read moreabout a specific frame which I saw online, but it was out of stock. Haley, a member of the management team in this store, spoke with me and tried to locate the frame. She was extremely knowledgeable and tried to help me find the item so that I could order it online. Unfortunately, the item was in fact out of stock, but Haley was fantastic with outstanding customer service!!! She did some research and provided me with a number of similar frames which were beautiful. Thank you very much!!!