Hired carpet king and flooring to replace carpet in 3 bedrooms, his invoice charged $525 for old…read morecarpet removal and disposal, I decided to remove myself. When new carpet installed it was wrong carpet and color, they had to remove and I had to wait 2 more weeks for right carpet to be installed. when final invoice came, still charged $525 for removal and disposal, and would not take a dime off. Then he threatened to break into my house and remove all carpet and pad after I had paid everything but the $525. Awful person and customer service

We had luxury vinyl flooring installed 2 years ago. It is now buckling wnd warping. We have…read morecontacted the owner, Joe but he is ignoring our emails and refuses to help us.

The sign on the door and on the street says: Shoreline Flooring, but online the website indicates…read moreStevens Flooring. Either way the people in this store are wonderful to deal with. Friendly, helpful, and patient. I have used this flooring company twice and they do a wonderful job. The first time was to replace carpeting in two bedrooms. They did a great job on installation considering both rooms were full of furniture. The second time was to replace the laminate flooring. They let me know that the flooring that was down originally had been put down wrong and that was probably the reason that it had to be replaced so quickly. Again, they did a great job at putting everything down and cleaning up. I have just hired them again to replace the outdoor carpeting on the screened in patio. They were also helpful in providing some references for a company to help me with cabinets. Good local company with great staff. Definitely would use again and recommend for work.

My spouse and I visited Shoreline Flooring on a Saturday morning, the only time I have due to work…read more The salesperson, Brandon B., asked if we had an appointment. We weren't aware we needed one and there was a sign posted that said walk ins welcome. He left us to wander the store on our own and didn't come over to ask if we had questions or pay us any attention at all really. We asked to take home a couple of samples. He gave us a business card. After a few days, I contacted him to set up a measurement appointment. He came out and did the measurements and said he'd get back to me the next day with a quote. I waited, but didn't receive the email he'd said he would send. A day or so later, I missed a call from him while working. I returned his call that afternoon, but got no response. I tried twice the next day with no results. I decided to wait until today while I wasn't working to try once more. I left voicemails every time I called. I left one this morning and got no response by their closing time today. I'm through trying to give them any business. There are too many other places to go where I would hope we'd be treated in a more considerate manner.

The entire experience from start to finish was top notch! Mike explained everything in detail,…read moretook the time to give me different ideas on what would look best. The workers who installed the floor were professional, took their time and were considerate of everything in my home. They took care of my furniture while moving it and did their best to keep dust confined to the area they were working in. floors were installed throughout my entire home. They look absolutely beautiful! I would highly recommend them!!!!

Came across Kevin as a rep for Shaw Floors associated with Costco. I inquired about getting wood…read morefloors In our 3 bedrooms. We discussed options and I felt if he is a merchant for Costco then I felt confident to use his business Door to Door Kitchen's and Floors. We already had engineered hardwood floors throughout our house ( bedrooms were carpeted) and wanted the bedroom floor's to match the other wood floors. Of course, our wood floors were discontinued but Kevin was able to check with his Shaw rep and had sample's sent immediately. Kevin came to our house several times and we agreed that one of the samples was almost an exact match. Kevin was so easy to work with and always answered any question or doubt immediately. He had samples sent to the house or he stopped by with them as well. He explained about Shaw Custom Flooring through the Custom Home Improvement Installed Products Program worked. We had a sizable shop card sent after payment of floors were completed, once floors were done! It was a seamless experience. Kevin's installer Rick did a fabulous job of installation. I am in awe of how beautiful my floors look!! I highly recommend Kevin @ Shaw Custom Flooring "Door to Door Kitchens and Floors through Costco Home Improvement". Overall it was a great experience!

This guy is the best! He is so good at his job he shows up he's reasonable reliable honest and he…read moredoes his best to make the clients happy. He does flooring, carpet, cabinets, siding, he can do it all so call him you won't be disappointed

From the owner: I started in flooring when I was 16 with carpet and sheet vinyl. After 26 years I have learned so…read moremuch more. From drywall and painting to cabinets, plumbing, electrical and even vinyl siding. Now I am happy to say that I can remodel your home to fit your needs. My customers are quite pleased with the professional work and we still have lasting relationships.

After having measurements done and carpet selected and after a promise to call with a quote this…read morecompany never called back. We are moving and do not appreciate having to lose time scheduling another company.. I don't recommend this company.

I used them over a year ago, pre-flu/virus stuff (June 2019)…read more This is the best time for a review, since I've lived with the carpet for almost two years. Roger was my sales person. He was so patient and helpful. I was having issues with closing and he was able to work with me. When I did close, I had to get painters in to paint my entire condo prior to getting the carpeting down (3 bedrooms)and I had two days to move my furnishings into my condo. Roger came in that morning, making sure the carpeting was down and the job complete (saving me some money in the process because the padding there was still in good condition) prior to the movers arriving in the afternoon. He really took care of everything, working under my pressure, since I could not be in two places at one time. The carpet he helped me decide to buy is perfect. It's middle of their line but truly an wonderful pile. It does not have toxic chemicals and is considered "green" which is recyclable. GREAT JOB ROGER!!

My husband and I went to Floor Authority to look at some wooden flooring to be done in our home…read more We were free to browse around and look at samples without being jumped by salespeople. We noticed Chris, who was completing taking care of another customer. When he was finished, he was glad to answer our questions. Chris explained the difference in the floors, and why certain floors will suit our needs. We chose several samples and he told us the difference in the tiles and specified honing our choice to the correct tile, not the most expensive, that will suit us. He gave us so much information we were unaware of, I photographed our final choice of tile we decided upon. We decided to go home and think about all the information that was given and we'll be making a decision soon. I have a feeling we'll end up returning to Floor Authority when we've come to a decision. Many floor tiles at big box stores look like great deals, but in the long run will end up being problems. Although when we left, no decision was made, Chris was happy to let us go home and think about the plethora of information provided. I think he knew so much about the products they sell, he knows we'll be back. I will update.

Approximately (at least) 2-3 months ago, I stopped by the store in person to see if they could help…read moreme with figuring out what floor I have in my home as I needed 2 pieces replaced. I realize it's not a big job, but if they could help me with that - who knows where it could lead to. At first the gal at the front desk was very helpful along with Gary. Long story short, waited to hear from them after about 3 weeks - nothing. So I called and spoke with the gal at the front desk (sorry can't remember her name). She remembered they were going to get a sample, couldn't find it - was going to call me back. Well here we are - no call, not even a "we are checking on it", etc. So obviously I will have to find someone else to help - they have lost any future business and/or referrals from me. I know it wasn't a big job but obviously there is no customer care there anyway. Their loss!

got estimate to have sun room tiled.had to go back to store as emails and phone calls not returned…read moreafter we received estimate.Paid deposit and set up install date no show.was also supposed to estimate on other work never recieved after several requested.looking to get deposit back and find a reliable flooring company finally showed up hours late.

The wife and I recently visited Flooring Plus about having the flooring in our home replaced. We…read morewere greeted by Joel McGalliard who was extremely knowledgeable about the products they sell. Our dilemma was that our newly built for us 6 year old home with porcelain tile had suffered some settlement cracks, which also cracked our floor tiles. After being shown our options and Joel making some great suggestions, we settled on a beautiful new style laminate flooring. The crew that was sent to our home for the flooring install was led by a gentleman named Jeremy who was awesome and took great pride in his work. They worked very clean and meticulously, as if it were their home they were putting flooring down in. We can not possibly explain just how happy and pleased we are with the entire process. From beginning to end, the people at Flooring Plus especially Joel McGalliard went on and above to make certain that we received exactly what we wanted. We highly recommend this establishment, you can't go wrong choosing them for your flooring needs. We also believe they give the customer lots of value for their money spent.

Beware.. This company DOES NOT stand behind their installation and will not correct their work…read more Would never use them.

Four Seasons Flooring in Myrtle Beach, SC just off 501. Terrible Service. They won't tell me what…read morethe square footage is after they measured my home. Two days after measuring my home I called for the results and Annie told me they had a problem with their software and she was working on my measurement as we speak. When I called back she said I needed to pick out the flooring before they gave me a price. I already had their samples and prices so I ask her for the square foot measurement and she said she could not give me that until I chose a floor product. What the hell!.. What kind of game are these people playing? Right then and there I knew something was fishy. I have redone 7 homes in the past 10 years in VA, FL and Tennessee and never encountered this way of doing business. All I wanted was the measurements so I could figure out an estimated cost of where I wanted to put hardwood and where I wanted to put carpet before making a decision. She told me they don't give out that information. Now something is wrong here. I believe they were going to figure out a way to charge me more at the end result. My advice is don't do business with any flooring company if they can't disclose the measurement they took. For god's sake do they think I can't use a tape measure myself and get the square footage. Sounds like they were trying to rip me off. I told Anne just to forget it and come pick up their samples. I don't want anything hidden from me as I am the one who is spending the money. They lost my business. After this experience I looked up some other reviews on YELP and they are not good. Good to know before I contracted any business with Four Seasons Flooring. Please if anyone knows of a good honest flooring company in Myrtle Beach / Conway area please notify me. I need flooring in my living Room, Family Room, Carolina Room, 3 Bedrooms and one hallway.

Kudos to Carpenter Construction for a complete renovation of our 1980's master bathroom. The…read moreoriginal quirky design made for a challenging project. But the end result is just wonderful. The team at Carpenter completed the job on time & on budget. We like them so much we have hired them to redo our kitchen!

Being new to the area I did a lot of research on the different remodeling companies. I heard some…read morehorror stories of lack of reliability with various companies. In late February, 2019, Carpenter Construction gave me a great presentation and reasonable prices for a kitchen and bathroom as well as other projects. They followed up with every call and email. If I wasn't fully satisfied with what was being done, they made it right. There workmanship is excellent. It is family owned and they have employees who act like family. I highly recommend Carpenter Construction and would use them again.