Great service, I take all my vehicles here for service. They are fast and with customer friendly…read moreservice. No up sales, and only fix what needs to be fixed. Great group, would recommend them to anyone.

The man behind the desk was extremely rude!!! I made an…read moreappoitment with the owner Mike to have my truck re inspected, and tires to be put on. When my husband showed up for the appoitment he was informed it was never booked. When I contacted Mike he stated that he told me drop the truck off in the morning (he said 3pm when we first made the appoitment) And stated that he never promised to have the time to do the inspection (he did and even offered to make things work if it turned out that time would not work) And then also stated that I requested the 3pm shop time and it was my fault for not booking things ahead of time (I asked for the latest appointment they had in the day if it was possible and called days in advance) I then went into the shop and provided mike with the phone recording of our original conversation. No apology was offered or even a kind word I was just asked where my truck was and rudely informed to bring it in and the inspection would be done and then he quickly walked away. I went home grabbed my family and my truck and went back to the shop. Again the man behind the desk was so rude and insulting. After waiting another 15min I spoke again with Mike and informed him that I would not pay for my truck to be re inspected but would pay for the tires to be put on. He laughed at me and stated that I was being a very un reasonable customer. I reminded him of the insulting way I had been treated and the inconvenience me and my family were put through (at this time it was 445pm my husband went to the shop for my appoitment at 3pm). He stated he was accommodating me by "fitting me in" And that I should be greatful. I informed him this was not a way to conduct business and the man behind the desk stated that it didn't matter my opinion because they had a 5 star rating on facebook. I post this because I think people should be aware of how poorly they treat there customers when they have made a mistake. when I originally booked the appoitment I had no problem paying to have it re inspected (7days past the 30 day mark of my last inspection with them) but personally after being treated so bad and because of there mistake they should have offered to re inspect the truck for free and i was still more then willing to pay for the tires..

First day of our holiday, and my car died on the highway. After a 3 hour wait for the tow truck,…read morethe car was towed to NAPA Autopro - Sylvan Lake, and thank goodness for them! They are amazing folks! So kind, so efficient, so helpful. It was like being rescued by a knight on a silver charger. I was so glad the tow truck driver (and a shout out to our guy from Hookers Towing!) had the NAPA Autopro connection, and delivered us into their hands. I sure wish they were in Edmonton as I'd take my car to them for all its service requirements. Thank you so much!

Exceptional service and best prices available anywhere . So so gratefull from a working single mom…read more. Life savers for certain THANK YOU !!!

ETR fixed me up with their mobile repair service. I need to be on the road, not broke down on the…read moreside of the road and ETR got me back up and running in a timely manner.

We took our truck in for an inspection. They charged us 950 total to do the inspection. The…read morewestern star dealer doesnt even charge close to that.they said it took 4.8 hours to get the wheels off and another 2.5 hours to complete the inspection. If it takes you that long to get wheels off I think you better go back to school. Also caught their office staff posting reviews about themselves , I guess someone has to say good things about them lol. I will never go back and hopefully this serves as a warning to anyone thinking about it.