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    Scales & Tails Utah

    4.9 (83 reviews)
    Closed • Closed
    Updated 1 month ago

    Scales & Tails Utah Photos

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    Getting up close and personal
    Nycole R.

    I have had the opportunity to interact with Scales and Tails at a few community events in the past, but COVID is what really got me up close and personal with them. In the public setting, they have a traveling program that allows participants to see the animals up close, touch and even hold them. But you have to take turns with other people. I don't always share well, so when I learned that they started doing private tours to continue generating revenue during Covid, I was on board! You can't just walk in, appointments are required. Booking online was simple-select your desired date and time, and you're good to go. If you use a Groupon like I did, enter Groupon2020 as your coupon code. You'll have to provide it when you get there, so don't think you can be sneaky and pull one over on them. That's just rude anyway. The facility is in a strip mall/storage shed-esque place with little signage from the outside. I visited after dark, so my outdoor picture was useless. It's a little tricky to find, so give yourself time. It's also a reptile habitat, so it's very warm and humid inside. If you come wearing a coat or jacket, they have a place to hang it up. Trust me, you'll want to lose the layers. After a brief review of the rules (don't touch the cages, only touch the animals the staff member tells you to, avoid the head areas, etc., you start your tour. It's an hour long and consists of visiting multiple animals and learning A TON about them. Our lovely tour guide (I missed her name-she had red hair) was brilliant. She used so many words I've never heard of and knew all the fact about the animals. And it was very obvious just how much she loves and cares for them. We got to hold several snakes, pet tortoises (it would be hard to hold those guys), a big lizardy thing (I'm not the best at retaining their proper names) and got very up close with some hairy spiders. We were lucky enough to watch meal time for an alligator and that big lizard gal. This was absolutely a fun activity and well worth the money. If you are mildly interested in animals, or know someone who is, this is a cool thing to do. And very covid friendly, as masks are required, hand washing is abundant and the facility is very limited on the number of people in there at a time. Check it out!

    Natasha T.

    We had such an amazing time at Scales and Tails! There were so many cool snakes, bugs, lizards, gators and more! It was a terrific value getting to view up close and touch some critters, and our guide was very informative and happily answered all our questions - we learned so much! Would highly recommend for any animal lover :)

    Eye of Ducky the Caiman

    I took my boys to visit Scales & Tales of Utah today. So many cool animals to see. My youngest was so brave, he wanted to see and touch all of the animals, even the tarantula. The staff were all so friendly and willing to share. The only thing that lowered the score a little was that it was a little crowded and and close together. It would be nice to have a bit more walk way and the animals were more at eye level where we could see them in their enclosures. Many of the animals there are rescued. Overall it was a great time though.

    Rebekah S.

    We used a Groupon for our visit, which was great because I don't know if we'd have heard of this place before. It's a kind of hole in the wall place, pretty neat. This warehouse tour showcases big snakes and other reptiles you can see up close and touch/hold as well. It's about an hour long and the gentleman presenting does a fantastic job. He's witty, funny, and shares lots of interesting facts about the animals. This is a good outing for families with teens, little kids, and just adults as well.

    Ball Python

    Saw this place on Yelp and decided to check it out when we had a free afternoon in SLC. I have to admit that it looks pretty underwhelming from the outside, and even when you walk inside. I was pretty skeptical, especially when I saw the price. But the staff totally makes up for everything once you start your tour. The basic idea is to have one-on-one encounters with all different kinds of snakes, reptiles, and spiders. The staff is extremely knowledgeable, and oh the puns!!! It was quite funny. We have a pretty large group of 12 people, and our guide took the time to give everyone an experience with each animal, easily filling the extra time with his abundant knowledge. It was crazy because the guy couldn't have been older than 20. He worked well with adults and small children alike. My 7 year-old has shown some fear of spiders, but she ended up holding the tarantula twice! Great experience!

    Staff was very careful, and worked with a very enthusiastic 3 year old.
    Alex N.

    Cons: Little pricey and a little cramped. Pros: Staff is knowledgeable, friendly and personable. They make the experience enjoyable for little kids; kids get the opportunity touch and even hold various lizards and snakes to their heart's content. I might add, the staff does emphasize safety at all times, so that's a big plus.

    Emma C.

    I run a "Hogwarts Academy" club at the middle school I teach at. We wanted to do a "Care of Magical Creatures" meeting. I was amazed that Scales & Tails offered a presentation with a Harry Potter theme. They went WAY above and beyond what I expected though. The amount of props and Harry Potter connections was beyond perfect. Our hilarious, knowledgeable, personable presenter John had students positively howling with laughter. Plus they learned so many cool animal facts. They absolutely loved being able to interact with the animals as well. We will for sure have Scales and Tails come back every year, thank you SO MUCH!!

    A Bearded Dragon is on a persons head.
    Amber C.

    This is the third time I've come here. Each of the tours have been top notch! I've learned new things each time and the tours are engaging for all ages.

    Such a fun experience for kids... and adults. Would go again! They let us hold and pet so many of the reptiles

    We came to celebrate my scale-loving child's birthday. We just did the tour, not an actual party, but it was perfect. Our guide Hailey was so knowledgeable and took special care to discuss whatever the birthday boy wanted. I was (kind of) dreading the tour because I get squeamish around these type of animals, but I learned so much and actually had a great time. I would highly recommend them! We are going to sign up for their zookeeper program. Also - the names of the animals are perfect!

    My kids loved it here!!!!
    Reyna L.

    Such a fun place my kids first times there and they keep asking to go back. Would recommend this place to anyone. The staff is great with kids and very knowledgeable.

    Samantha M.

    This was such a fun experience! My kids loved learning and getting to touch the animals!

    Presentation
    Victoria V.

    Scales and Tails presented their animals at the Daybreak Community Center! And boy! It was a fun show. They had everyone in the audience captivated with the animals. Many of these animals are unique to Utah so it was exciting to see them up close. I can't wait to go to another show with them!

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    Business owner information

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    Rindy R.

    Thanks for coming! We are glad you had a great time!

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    1 year ago

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    Rindy R.

    We are so happy you enjoyed it! Thank you for the great review!

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    Rindy R.

    Your guide Joey is amazing! Glad you had an enjoyable experience!

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    2 years ago

    I was looking for Dart Frogs. The staff at Scales & Tails is very helpful and patient with my questions.

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    3 years ago

    Friendly, cute, knowledgeable, and patient staff, lots of cool animals to see! We all had a blast on our guided tour.

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    3 years ago

    Excellent educational activity! Fun for the whole family! Paul was an exceptional guide. Highly recommended.

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    We are so happy to had a great time! Please come again soon!

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    Page 1 of 3

    Ask the Community - Scales & Tails Utah

    Review Highlights - Scales & Tails Utah

    “We were so excited to get to touch and hold a Burmese Python, an albino ball python, a tarantula, and other animals/insects!”

    Mentioned in 5 reviews

    Read more highlights

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    The Cross E Ranch Fall Festival has been a family favorite of ours for nearly a decade, and it just…read morekeeps getting better every year! There's something for everyone here, but our kids especially love it. Each season, the ranch adds new activities, and despite the growing crowds, it never feels too packed thanks to the wide-open space and plenty to do. Our kids make a beeline for the corn pits first thing--they could play there for hours! They're also big fans of the giant slide and obstacle course. As a dad, I have to say their burgers are top-notch--some of the best you'll find at any local event. Just don't wait until the end of the night like I did, or you'll be stuck in a long line. And whatever you do, don't skip the donuts! They come in cinnamon sugar and glazed, and while both are amazing, the glazed ones are my personal favorite. The hayride is always a relaxing highlight of the evening. If you plan to visit later in the day, make sure to dress warmly--it gets chilly fast once the sun goes down! It might even be nice if the ranch offered blankets for guests on those cold nights. One small suggestion for the staff: at the rock climbing wall, please make sure younger kids get assigned to the easier side. My 7-year-old was put on the harder one and only made it a few feet up, but she still had fun trying! Overall, Cross E Ranch continues to deliver an unforgettable fall experience. We look forward to it every year!

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    I'm really torn in writing this review. I'll go with 4 stars because I like supporting local…read morebusinesses and the animals did seem well cared for which I can appreciate. Personally I feel like the admission price is too much for the experience, but I also understand because they have a lot of animals that need care and food so once again it's understandable. I personally got tickets on Groupon for my friend and I to take our little boys. From online or the outside I really had no clue what we were getting into. I wasn't sure if I should get my stroller out or not, but to be honest it's not really a large space, so I'm glad I didn't end up taking the stroller in. The lady at the front desk was helpful and we scanned out virtual ti key for entry. They have some real animal lovers working and I love that they employ some younger persons who obviously love animals. There was a really pretty multicolored little bird in the front and a hand washing station. I saw a hedgehog, rats, ferrets and fish/frogs at the front. We went past the gate into the same room and there was a pig, two goats, an alpaca, two baby lambs, and a small type of horse. The alpaca and horse were tethered, but the others were free to roam within the room and there were some toys around. The gates (within the same room) have 3 other separated sections, there was a reptile section with turtles, a lizard, I can't remember exactly, but probably a snake. The next section had bunnies, small bunnies and full sized bunnies of a few different breeds, they were very soft, but a little difficult to try to pick up as most of them were hiding under their cages. And the last section had some baby ducks or goslings I couldn't tell, as well as some empty bird cages. It depends on who you go with. I kept trying to pet the baby lambs because I had drove 45 minutes to get there haha. From what I understand, they also have like a traveling petting zoo and you can hire them for parties/events. All in all, the animals seem well taken care of even though there isn't a ton of space. Now that I've been once, I don't think I need to go again, but it could be a fun activity for a local to try.

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    Utah's Hogle Zoo - Fruit bat

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    A rare visit to the zoo for us, and we got seriously lucky by visiting at the right time because it…read moregot rained out only a few hours after our visit. It was sprinkling when we were there but wasn't too bad. We had visited an aquarium in Draper earlier in the day and we had all the time in the world to explore there. But for the zoo, we were pressed for time because we had somewhere to be in the downtown area later afternoon, so we wanted to try and see everything we could in a short period of time. I guess you could call our day "animal day" due to us visiting an aquarium and a zoo on the same day lol. The first exhibit we stopped by was the giraffe and zebra exhibit, where you can get close to and interact with the giraffes under zookeeper supervision. My maternal grandmother's favorite animal was the giraffe and this would be her favorite thing to do if I ever bought her to a zoo. As we moved along, we saw spider monkeys and wild horses, and this was the first time I've ever seen a horse yawn in person, even being around horses before in the past. We then passed by an outdoor theater, where a dog show was going on (we did hear music while walking around, but we weren't sure where it was coming from). And these dogs can REALLY jump, like how high a cat can jump onto a tall ledge. It was pretty impressive to see that. They had two dogs that were performing during this show, but I saw more of them being transported in their carriers as we were walking around. One of my favorite parts about this trip to the zoo is seeing their sand cats. They were soooo cute and tiny that I wanted to cradle them. These sand cats can be found inside of an indoor exhibit along with other wild animals when you go past the fox exhibit. Other animals that we saw were orangutans, gorillas, tigers, polar bears, rhinos, and various reptiles. My LTP tried to get a picture of the tiger, but it kept running away, like it knew it was going to have its' picture taken. The art murals that can be found in some places were also very creative. One of them was being worked on at the time of our visit. We had a great time here; I think we were here for about two hours at least and got to visit all the animal exhibits here. A great find in the Salt Lake City area.

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    Scales & Tails Utah - pettingzoos - Updated September 2026

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