I have used Ryan a few times now (sump pump replacement, drain issues, etc.). Very impressed with…read moreevery job he does with the response time, quality of work, price and value of the work they do. Pat came out for the latest episode for a stubborn sink drain fix and to repair a wax seal for a toilet that was leaking down to the first floor. It was a great relief to have these affordably fixed before we left on vacation. Also offered great advice for how long the flange may last. Helps to set expectations for next possible challenge. Would use these guys 8 days a week!!

I'd give a higher rating if I could! Ryan (owner) happened to be in the neighborhood and, as…read morepromised, after he finished up with the job he was working on, he stopped by to check out a problem for an 88 y.o. family friend. The next business day, Pat came out to do the work. We were expecting to have a new hot water heater replacement, but, instead, Pat actually found one problem that he quickly repaired (he could have told us it needed replacement and charged us accordingly) and then replaced the ancient faucet that was beyond repair. He was polite, friendly, and efficient. And...the price was very reasonable! I know because I have been charged way more from another large firm for less work done. Highly recommend!

Had a water issue in my basement. The owner went out of his way to check out the problem. Needless…read moreto say, he found the problem and I was extremely pleased with him. Would recommend The Plumbing Company.

They don't work on weekends although Yulp says Saturday hours. But guess what pipes and clogs…read moredon't know it is weekend! It's nice that owner answered the phone and informed me they work on week days.

We had a water tank start leaking at night. I called Aqua Plumbing Pros and got a quick return…read morecall. Manny was able to help me stop the leaking over the phone until he could come out in the morning to look at it. He showed up first thing the next morning, quickly diagnosed the problem, gave me a fair price to fix it, and completed the job within a few hours. He even replaced a few extra rusty pipes at no extra charge. Everything was done very professionally and honestly.

Excellent customer service and professionalism Personable and efficient I would definitely…read morerecommend this company for your plumbing needs

Professional and thorough.. They got my leaky foreclosure up and running in a day after 3 years of…read morebeing dry. Everything leaked so they definitely had their challenges and they were good at helping me only replace the most critical components. The only downside is I found their pricing to be on the (very) high side. I understand good plumbers are never inexpensive but they are pricey. I've worked with several of their techs and they all know their stuff. The work was flawless!

Unprofessional and dishonest. I called for a simple inquiry about a sump pump. They never mentioned…read moreany dispatch fee over the phone. When the worker arrived, the homeowners weren't even there. I told him he could not come inside and asked him to leave. He refused to leave the property until I threatened to contact local authorities to remove him.No services were ever done and absolutely nothing was signed. Later, the office staff called me, acted incredibly rude, and threatened financial penalties. Now, they are sending predatory, inflated bills to a completely different address trying to force us to pay for a service that never happened. On top of that, ever since I gave them my contact info, I have been targeted by 10 to 15 spam calls and texts EVERY SINGLE DAY. They clearly sold or leaked my phone number. Absolute scam. Avoid this company.

We had a drain that would not clear. I used a 25 foot powered snake and it did not clear. Larry…read morearrived on time and was great. He took a look at it and went to get his equipment. He was done within the hour. It only took that long cause he was making sure we would not have the same problem in the future. I would definitely recommend this company. Thanks Larry!

vonkoch…read more The company supplied the best available hot water heater on the market. The installation was quick, efficient, and very professionally conducted. The installer was friendly and very knowledgeable in his trade. The installation was a somewhat difficult one. Both the owner and installer came to the work site and immediately resolved all problems. The cost for the installation was quite reasonable, I intend to use this company in the future and would certainly recommend contacting them for any hot water heater installations

Amazing service, fixed the problem in 10 minutes and showed me how to prevent it from happening in…read morethe future!

Angel was A) Available, B) Reasonably Priced, C) Very good at explaining things in every day…read morelanguage. His other half was fantastic at arrangements. I recommend them.

This company is awful. Was not told on phone there would be a $59 charge for person to look at job…read morefor a new hose bib. I paid fee just to keep peace. They quoted me almost $680 for new bib. Contacted local plumber who fixed for $132. Worst part is Mr. Rooter will not stop calling and texting. RUN RUN RUN!!!

My garbage disposal needed to be replaced. Alex took out the old one and installed a new one I had…read morealready purchased. He was very friendly and knowledgeable. The job was done in no time at all.

Ryan is a top professional. He has done multiple installations for me. Helped with a faulty…read moreelectrical outlet in my bathroom. Installed a stove top in our kitchen counter. He is very responsive and works with your schedule. Ryan cares about his work and ensures you are happy with everything.

Ryan replaced my kitchen faucet which was no easy feat due to extensive corrosion. Throughout the…read morerigorous process he maintained the integrity of the kitchen, leaving not a speck of debris behind. He went above and beyond to get the job done! He is professional, respectful, and an absolute joy to work with. Ryan's rates are amazingly reasonable and I plan on using his services for all my plumbing and electrical needs!!

TL;DR: they refused service to long-time clients because we had the audacity to ask for a measly…read more$200 off their HVAC bid. Clients of theirs for years, no complaints. When we needed a new HVAC, we got an estimate from Frederick that was $1000+ over the estimate from another long-time, reputable local company. But out of loyalty to Frederick, we politely asked if they would shave $200 off to come *slightly* closer to this other quote. We actually hate haggling, but had read that you're expected to, for new HVAC. Can't hurt, right? They responded. Had they just said, "No, that's not possible due to XYZ," we would have hired them and paid the full price. But instead the rep explained why it wasn't possible, and then, in a polite but insulted tone, *rescinded their bid*, essentially telling us they would not be doing the job either way. All over a request for $200 off a $7000 job. We were stunned. Needless to say, we haven't called them for anything since, and we're the kind of easy-going, non-complaining customers contractors usually like to have. We got our HVAC at the other place and it's running fine, a few years later. Owner, if you're reading this: I get that you're doing well enough that you don't need to accept anyone's attempt to haggle, and can charge a lot more than the competition. Good for you. I'm purposefully not giving you a 1 star because I don't believe in trying to hurt someone's business. But talk to your guys about not reacting in a personal way to long-time customers. The reaction we got was really uncalled for. Maybe the guy was having a bad day, but you have to leave that behind when you're interacting with a customer, especially an established one. He could have just said "No, we can't do that, but let me know if you want to proceed with us." We would have.

Our original HVAC company said my Carrier furnace was broken. I called this company to get a second…read moreopinion and they agreed with the first company. Alexis, the very nice salesperson, gave me a quote on three systems, and helpful information to review. We chose Joseph Frederick & Sons because they are a certified Carrier provider and they only install Carrier systems. All of the HVAC professionals were friendly and explained the system well. The cleaned up after themselves.