So happy with my experience with Tern Harbor! We purchased a new Blackfin 212 at the end of 2019…read morefrom Dan and have been taken care of throughout the process. After launching the boat in May, they have kept in touch to ensure that everything was going smoothly and to plan out the proper break-in maintenance. I highly recommend them for the purchase of a new or preowned boat.

Purchased a Monterey bowrider from Tern Harbor this August. I cannot say enough of how wonderful…read morethe process was. From the folks I worked with at the showroom, to the operations and service folks to the financing referral. The price was very fair as was the trade in price they offered. They got my boat ready for delivery in record time and followed up after the delivery to make sure everything was good - and it was. Thanks again Tern Harbor! Nicely Done!

Safe Harbor Sunset Bay is a great location to spend some time. Great restaurant and marina staff…read moreare the best from docking to departure. Sunsets are amazing. Jim and Linda M (Fast Break)

Very unhappy. Clearly understaffed and totally unreliable with service timelines…read more A month into the season and my boat is not in the water for Memorial Day weekend. The slip rental is supposed to start on May 1. Despite being able to operate the boat in the fall and having the team do a considerable amount of work over the winter (without everything being put back together yet as of this week), today I find out about a new purported problem that will delay launch. Even if this is the case - even if my engine was total trash (which isn't the case) - I should not be first finding out about it a month into the season after having proactive winter work done. The marina is becoming "closed" without letting outside vendors/mechanics do work on the boats there. I shudder to think how much time I'll waste dealing with unreliable information and delays. The marina was already unhappy that I had someone put a sound system in (which took less than 2 weeks and was on time). When would the marina have gotten to that - October?

We had a good experience with charles river cruise in our recent trip to Boston. The boat dock was…read morenext to a shopping mall with access to restroom, dining options and various shops. The receptionist was friendly. The tour guide was phenomenal. Bearing a great, easygoing and a bit sarcastic personality, she was engaging, knowledgeable, funny and honest about her delivery. I learned a few things about the city and the famous schools from her personal opinion. Very steady and peaceful ride. Clean and well-maintained boat with a bar. Be mindful it's hot inside the boat with the scorching sun in PM so bring water, sun screen and hat, dress lightly. It was our second day in town our bodies still adjusted humidity and heat, I felt I was about to get a heat stroke. It'd be nice if they consider AC operated boat in the future.

We took the 90-minute Charles River Tour Cruise on Friday, August 1st--our first time using Charles…read moreRiver Boat Company. The views were nice, but the experience turned sour quickly due to a lack of passenger care and extremely poor customer service. Halfway through the ride, we were filming the scenery at the front of the boat when, without warning, the captain blasted an incredibly loud horn as a "greeting" to another boat far in the distance. It was completely unnecessary, and the sudden, deafening sound startled everyone around us. I almost dropped my phone into the water. We went inside for the rest of the trip because we no longer felt safe or relaxed. Later that day, we emailed the company with our concerns and offered to send them the video showing exactly what happened. They didn't care. Instead, the Director of Operations, Gibson Cushman, dismissed our complaint, quoted Coast Guard rules (irrelevant in this case), and refused a refund. He offered a credit for another cruise, which felt like a cop-out since we're not local. His response made everything worse--tone-deaf, defensive, and full of excuses. He even tried to blame us, saying passengers should expect loud horns at any time. I had ringing in my ear for 48 hours--if we'd known something like this might happen, we could've worn ear protection. Overall, it was a stressful and disappointing experience. Their focus clearly isn't on guest satisfaction or safety--only on covering themselves. We won't be returning and wouldn't recommend them to others.

Just had my first experience with 3A Marine Service and it was flawless! Jack gave me great advice…read moreon a 15 hp engine, including steering me toward something that saved me money -- and his quote was also lower than two competitors. He was very responsive and was easy to work with. To paraphrase a comment he made when I complemented him: He told me what he was going to do and then did it. Sounds simple but it's rare. 3A is now my go-to for engines and service.

These folks are great! They always fit me in when I have an issue with my etec. They provide an…read moreestimated turn around time and stick to it. The communication is always great throughout the repair or maintenance process. They are also always willing to provide advice on procedures related to the etec or other questions I might have via phone and their expertise is appreciated! A special shout out to John the Service manager who is usually tasked with helping me out! -Bob Garvey

Hands down, the best guy I could have ever possibly found! Responsive and worked under non-ideal…read morecircumstances in a cold boat helping sort through and correct bad wiring everywhere. Our goal was to get some heaters going so the boat didn't freeze. Seth exceeded my expectations with his knowledge! Wow! We then the installed new batteries and a charger while fixing faulty wiring, winterized everything and drained the water tank. Amazing! Hands down the best boat guy I have ever worked with. Call him. You'll be glad you did!

Very helpful. Right before vacation my starter went on my best boat mercury. He drove over to my…read morehouse early in the morning. Fix it with no problem.

Tim is such a great guy to work with. He helped us with our boat in securing a slip. Always…read moreavailable to help. We are very happy to be at Captain's Cove Marina thanks to Tim.

I've been very pleased with Captain's Cove Marina. It is well-maintained and I have found the other…read moreboaters are very nice and courteous. The slips are well-maintained and I have never seen anyone drunk there.

We went on a whale watching cruise with the aquarium team. It was a fantastic cruise and…read morecomfortable ride. The whale sightings were amazing!

I love being on the water, so anytime I visit a place that's on the water, I naturally have to take…read morea cruise (or be on the water somehow.) Booking this was super easy through my CityPass. We were already next door at the aquarium so it was very easy to get here. The line was a bit confusing because they said that they would tell us where to go but I had to go to the box office to find out. She was actually quite rude and not helpful, so we ended up just joining the line we saw because we figured it was it. It was, so all was well. The boarding process was easy enough and we boarded the ship pretty quickly, even with the photos being taken at the beginning. The boat itself was a little bit worse for wear and smelled weird but we went up top on the highest deck so we were outside. The chairs up there were also pretty worse for the wear but it was good enough. I loved the guides dad jokes and weird humor. He made it all better and I appreciated that. To be honest, weird jokes make it much easier to remember the historical facts and my husband is still spouting some it it to this day.