Needed a replacement windshield. Made an appointment and dropped off. It was ready on time. Staff…read morewas courteous. My vehicle was left clean. Good quality glass was used at a fair price. I will be a returning customer when the time comes.

From the owner: Specializing in: - Glass-Auto, Plate, Window, Etc…read more- Windshield Repair - Glass Coating & Tinting - Window Tinting

I took my vehicle to get a new windshield. It ended up being two appointments they put a windshield…read moreon it first and it messed up my whole safety system to where it couldn't be recalibrated. They put one in for the model and make of my car and still to this day my recalibration system is out of whack is not safe for me to drive my car now I have to save up money and try and get me a new car by the end of the year. Be cautious when choosing a windshield repair or a new windshield before I took my car there my safety features were all in tech but whatever they did. My safety features are no longer on my car and it's not safe for me to drive over 50 mph in my car even when I'm on the interstate so I can't drive it.

Safelite utilizes a national call center to make appts...that they never keep because those who…read moremake appts could be half way across the country from the store or technician and merely fill in appts slots without knowing if the appt can be fulfilled. ***So much for "If you have a broken windshield you need a repair or replacement. Trust America's auto glass experts at Safelite®. Book an appointment with our technicians.*** Cause the store will change your appt by merely texting the customer AFTER they have closed without verifying if customer can come at their new time or an explanation why the appt was changed! A COLOSSAL WASTE OF TIME! Oh, and the "they'll come to you"...total fraud!

I won't go anywhere, else. Kind and courteous and kept me informed of their progress. They…read moreguarantee their work and products and do inspections. My dealership recommended them, as they are the ones who do onsite work for them. The cost was a fraction of what others would charge for windshield replacement.

This business is near me and it provides great service. I went there to get a new inspection…read moresticker today and, despite a short wait, it didn't take too long. We went and sat in the waitimg room for a little bit while we waited for our turn. The lady who helped was nice and polite. I would definitely go back one day.

The guys there are great, they acknowledge you when you walk in the door. They all seem to know…read morewhat they are doing. We have been there probably 5 times I have never had to wait more than a hour. I have had the windows tinted on the last 3 cars I've owned, never had any issues.

Great tint work but customer service is horrible. Was quoted $250 for the front two door windows…read moreand brow for the front windshield with ceramic to be done over the phone and after the work is done, the bill jumped to $320. The manager was very rude and we even had the conversation before the work started and he said he' would honor the $250. Then he started yelling at me after I had already paid and walked out to check the work when I came back in to tell them they did a good job on the tint. Saying I was "stealing from his company" and obviously having a huge attitude problem. This is no way to treat your customers. I simply stated that he needed to calm down and watch his attitude until he pushed me to yell back. I left and will not be back. Highly do not recommend a business that quotes one thing over the phone, then charges more when you get there and yells at their customers when they were trying to give them praise on the work while walking out the door.

## Review of Gerber Collision…read more My experience with Gerber Collision was extremely disappointing and felt like a complete scam. It took two months just to get my car in for repairs, and once they finally had it, I was told it would be ready in 10 days. I dropped my car off on the 30th of last month, and at drop-off, I was assured all parts were on hand for a quick fix. That promise was not kept. This week, I told them I *had* to have my car back by Friday--no excuses. When I arrived, I was shocked to find my $500 deductible had suddenly ballooned by another $1,000. Even worse, the suspension work I needed was never completed because they outsourced it, yet my bill went up from the original estimate, with fewer services actually performed. They refused to return my car unless I paid the extra $1,000. The lack of transparency, constant delays, and surprise charges made this feel like a bait-and-switch operation. Other customers have reported similar issues: missed deadlines, poor communication, shoddy workmanship, and unexplained extra charges[2][3][4][5]. I would not recommend Gerber Collision to anyone who values honesty or reliable service.

Made an appointment to get an estimate for repair of my Tahoe after I was rear ended & when I got…read morethere the lady told me they could not give an estimate EVEN THOUGH I WAS PAYING FOR THE REPAIR MYSELF because I had gotten an estimate from their competition Ray Hyde....WOW is all I can say...talk about SCARED of the competition, sad thing is I was really leaning towards using Gerber but not after that sus interaction....guess they had something to hide...I will never know......