They were quick and the price was fair. I needed help with a tire problem and was from out of town…read more Many tires stores take adavantage of that but they quickly changed the tire and at a very reasonable price for a new odd sized tire

Went there to get an alignment and wheels balanced. Guy comes back a while later says they couldn't…read moredo the alignment without doing lower ball joints, he had a $900 quote in hand of course. Gullible I am not so I took it to another shop, paid for an inspection and an alignment. Lo and behold, ball joints are perfectly fine. I'll let you come to your own conclusions on that one. Trying to scam an out of towner? Who knows. It's a no from me. 100% Do not recommend.

They diagnosed and fixed an issue with my 2020 Subaru WRX that two other shops couldn't figure out…read more They took the time to actually investigate the problem instead of running through a standard checklist and calling it quits. Their attention to detail and willingness to dig deeper made all the difference. I wish I could give more than five stars.

Took our church van when the AC went out on the way to camp. After spending $487, it was still…read moresweltering hot on the three hour ride home with fourteen teenagers. Took it to my shop at home and though Darrell's had replaced a part, they also had over filled the Freon. Kind of a rookie mistake if you ask me.

I have used Dent Works twice for Hail Dents on a couple of my vehicles. He will not do the job if…read morehe cannot completely remove the dents! The last one was completed within a couple of days in a couple of hours he called me and the hood was fixed.

I have had 3 different vehicles repaired at Dent Works. Service is prompt and professional. I…read morehighly recommend this business.

Rude people. Owner is a prick. Went to get an alignment and one of the guys that got in my truck to…read moremove it left a tear in my F150 Platinum and they wouldn't claim that they did it. Guy got loud with me and was super unprofessional. Will never go back.

I walked in just to ask questions, but the service, products and willingness to help was so great I…read moregot everything I needed. Tires and wheels.

Do NOT BUY a KIA! especially from walker kia in Alexandria! we brought a brand new Kia sorento 2026…read morein April 2026, we noticed the first week the driver window wasn't sealed prop but we felt easy fix and we would bring it up at our first oil change. we made an appt for June 4 to get window checked out. but the week before that appt is when everything fell apart. driving down interstate and engine light blinking and our car won't go it's shaking and idling. code popped up said limp mode. turn car off and on and it went away! two days later same thing but worse, engine light stayed on, shaking and jerking and wouldn't go. code said engine issues. we barely made it to the dealership. they kept our car for a week and didn't even offer to put us in a loaner vehicle after we put a huge chunk of a down payment and financed a load of money which they screwed us on that to! after a week they told us injectors or something was wrong and didn't fix the window because they couldn't find it but gave us our car back with the gas light on. we left and 30 minutes later same thing again! engine light on, code said engine issues and car making weird noises and driving awful. this time they did put us in a loaner vehicle but had the nerve to tell us to bring it back with a full tank of gas. our brand new car has been at the dealership for 20 days and we told them we wanted a refund and we heard nothing until my huaband reached out after two weeks and the sales guy said the parts would be in tomorrow??? we don't want that crappy car anymore! especially after the sales guy told us he sold 20 cars last month and a lady was having similar issues with her new car going into limp mode!! this place and these people are trash! they don't care about you, they want to fill their pockets and they treat you like a turd! don't trust Kia

We purchase a 2020 Kia Optima in Oct. 2022. This dealership epitomizes was Customer Service is from…read morethe day we bought this this car they have exceeded in Customer Service. Today was no exception I ran over something in the road 2 weeks ago but never really had any issues until yesterday. While driving on the interstate there was a flapping and scraping sound coming from underneath. I'm 66 years old so I couldn't look underneath. This morning I called Kia they told me to bring it in. I did they told me the skid plate was torn up. I couldn't afford to pay for it today. So made it so I could drive it. Changed the oil and rotated the tires. From the receptionist Brittany who took the call transferred me to Service who was busy and couldn't answer my call quickly. Brittany picked my call back up and explained I could hold, call back or Service could call me back. I decided I would just go to Kia. My point is Brittany did not leave me on Death hold. Service Department Nora took my car in they offered to Shuttle me anywhere but I stayed. Every single person who works at Kia were friendly polite went above and beyond to make me appreciated. If you ever want to see Team work in action, Outstanding Customer Service during and after the Sale then go to Walker Kia you won't be disappointed. Shout outs to Receptionist Brittany, Nora in Service, Cortez I Bria Sales Manager, Austin Cooper my Sales Person and everyone else who works there definitely know and understand true Customer Service!! Geaux Kia Walker Geaux!!

I had a nail and flat in my tire. I was in and out with in 30 minutes. They were professional and…read moreextremely helpful. I highly recommend going to them.

Do not bring ur car there or the manger will mess up car up he is all ways drinking on the job and…read morehe will just throw parts on your car and make u pay for it and if u pay with cash money he will put it in his pocket and he is very very very rude cussing in front of kids and females

I had to have work done on my bike after being in an accident. They did a good job with the work…read moreand due to the lockdown and me being on base and unable to travel that far they delivered my bike to the base. I really appreciated that or I would not have been able to pick it up even now. They worked with me making sure the work was done right and that what I wanted in the bike was put on. The only issue was the handle bars were wrong. But they came back picked it up changed then and brought it back without issue. This was the only issues for the whole process. If your military I would use them. Riders all know how Harley is over priced and we all love supporting the mom and pop shops but they are the only ones I can find in the area. Especially the only one that's works getting the bike up there and back. That means a lot to me.

Disappointed in the lack of service. Went in at 4PM for an oil change and was told that they didn't…read morehave time for me. They were open til 6PM with no customers in front of me. I've been to over 100 Harley dealerships from Cali to Florida and never encountered something like this. My bike is at 90K to and I've got services done at several different dealerships. I'll get my work done at Bossier City, maybe they'll have time for me.