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    Scandinavian Designs

    3.5 (8 reviews)
    Closed 10:00 am - 7:00 pm

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    Ask the Community - Scandinavian Designs

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    Ashley Store

    Ashley Store

    2.0(197 reviews)
    0.2 mi
    $$$

    I recently purchased new chairs from this location. The chairs were delivered assembled. All of…read morethem are really wobbly. One of them looks like it was used. The seat is faded and there's a stain on the arm rest. To add to this, I didn't appreciate the sales tactics used in the store. Our salesperson insisted that we buy the white glove delivery instead of assembling the chairs ourselves. I did not want this m, but was told that I could only buy them in increments of 2 if I did not want the delivery. Since we were buying 3 chairs, this was basically a requirement. So we paid $100 for this delivery which makes the fact that they are not in good condition even more frustrating. A tech is coming to fix or replace them. I will update this review based on the outcome of that visit. Update: I've changed my review from 1 to 3 stars. Ashley Furniture gave me a full refund for the three chairs. I didn't go higher for a couple reasons. First, I had to deliver the chairs myself to their warehouse which was pretty far away. I think they should have picked them up. I also still don't like the sales tactic of requiring the added cost of their assembly and delivery. I could have assembled them myself, but wasn't able to do that unless I ordered in increments of two. At least that's what the salesman said.

    I've been a loyal Ashley customer for over 15 years -- starting with a mattress that lasted 10+…read moreyears. I recently purchased another mattress with a 90-day comfort guarantee that was explained to me in store. I followed every instruction, waited more than the 30-day break-in period, and then requested an exchange because the mattress caused severe back pain requiring a doctor visit. Despite the written guarantee, I was first told I couldn't exchange due to timing -- then given conflicting information by multiple reps. I submitted photos and proof online, received a claim number, and then was told someone had to inspect the mattress -- a requirement not disclosed in the paperwork and later denied by the manufacturer (Tempur-Pedic). Every call has resulted in confusion, delays, and promises of follow-up that never happen. I've been left with a mattress that harms my health, no resolution, and the prospect of waiting weeks for an exchange -- all while being told I must pay a $100 fee and any price difference. After 15+ years as a repeat customer, I will never shop here again and strongly caution others to understand the fine print: Ashley does not honor its own exchange policies, lacks clear communication, and makes recovery from a bad purchase unnecessarily painful.

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    Ashley Store
    Ashley Store
    Ashley Store

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    Crowell & Company / A C Manufacturing - a chair Crowell & Co repaired for us

    Crowell & Company / A C Manufacturing

    4.0(4 reviews)
    2.6 mi

    This third generation Boise family owned business is now run by the grandchildren of the founder…read more We have had stellar experiences with Crowell & Company. We're so delighted that we have more work planned for the future. The owners are first class to work with to do what they say they will do when they say they will do it, the craftsmen in the workroom produce top quality outcomes, prices are fair and every member of their team is a pleasure. If you're looking for a quality focused upholstery business in Boise where pride of ownership shines and every employee is vested in getting things right, you found it! THEIR WORK Crowell has completed several projects for our home. To start, they refabricated the woeful upholstery work of another local upholsterer on two arm chairs. It is much more difficult to fix another workroom's big errors than to start from scratch, but fix them Crowell's did to make the chairs look great. They also did minor upholstery repair on a new chair from a good local retailer when that chair arrived with cushion and button tufting snafus to make the chair 'all new'. They did a beautiful job on creating custom pillows. And their reupholstery of our sofa was a splendid example of top notch craftsmanship. A nod to Glenn, the man who did that work. It does not get better than this! THEIR REPEAT CUSTOMERS ARE THEIR BEST ADVERTISEMENT Our only regret is we didn't know about Crowell & Company sooner! They don't do a lot of promotion and currently don't even have a working web page. The talented interior designer working on our home (Angela Incelli, Les Bois Interior Design...and we highly recommend her) introduced us this business. Via Yelp review I hope Crowell & Company is introduced to others. Angela is having Crowell do additional work for us in reupholstering a guest bedroom chair and then my favorite desk chair...and then making a custom ottoman for the master bedroom. It's sort of like eating potato chips...it's hard to stop at just one project when there is a resource like Crowell & Company to do the work. THEIR SERVICE Christian, one of the owners, was delightful to work with in reviewing the work to be done and creating the estimate for time and labor. Sarah, a co-owner, was equally a joy in working with both us and the interior designer on follow up questions and answers. The young mean who pick up the work to be done and deliver it when finished are professional and friendly. Jennifer, in the showroom, is always so helpful. And Glenn who did the upholstery work on our projects is, as they say, "the man" for producing a fantastic end product where pride in work shows. And they started and completed their work right on schedule, that is within a few days. Bravo and Brava all around! THEIR WORKROOM They have a few fabric books and samples in their well lighted showroom if you want to order product from them, or they work with materials you or your designer might order from anywhere else. THIS N THAT: 1) CONVENIENT PARKING: In their private lot in a small business complex, next to Siemens. 2) ACCESSIBILITY: From parking through level in the door and all customer spaces on one floor, all is easy to access. 3) RELATED: AC Manufacturing Mobile next door is a Crowell owned business too. They do work for commercial / hospitality customers like upholstery in restaurant seating.

    Christian Crowell was hired to do upholstery on my patio furniture. He will not return phone calls…read moreor emails. he has been paid in full(my mistake) as he said he need the cash to finish the job and pay employees. In good faith I paid and he still owes me two dining chairs, I have a full couch that the cushions do not fit.. way to small, and some seams coming apart, cushion backs have zero crown on them. i Am so disappointed in his work - he seemed very agitated and too busy to handle to job at the time so I agreed he could work on them after summer- I have never heard from him again. His family does have an amazing reputation in this business, but if he has gone on his own I am not sure - what I do know is he did a terrible job and I am left with a huge $$ mess and pario furniture that doesn't fit and is not what I originally ordered- he used the wrong fabric on chairs, seat jacks don't fit.. I am Beyond flabbergasted at this job. I have never in my life written a bad review for anyone but he refuses to communicate.

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    Crowell & Company / A C Manufacturing
    Crowell & Company / A C Manufacturing
    Crowell & Company / A C Manufacturing

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    Scandinavian Designs - furniture - Updated June 2026

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