They thoroughly went over everything before leaving. Their prices were fair. A very professional…read morecompany. i have now used them 5 times.

Had a busted water pipe outside. They got here quick. They had to dig over 3 ft tp get to the leak…read more I highly recommend them.

Moved to new (to us) 9 yr old home and had some issues with HVAC. Chastain came highly recommended…read moreby neighbors. Phil Barnette was our Technician and he was exceptional in every way from start to finish. Told me what we needed, did what was promised, on time, professional, kind, fair pricing - would highly recommend!!!

Absolutely awesome! I had a minor plumbing problem and I couldnt get most plumbers to even give me…read morea range as to what it would cost to fix. One wanted to charge me $50 for an estimate , another wanted $79. If I got four estimates I would have spent the price of the repair just on the estimate. I talked to these people and I could tell just by talking to them that they were good, honest people. They did what they said they would do and didn't look for ways to up my bill. Dallas is as polite as he can be and knows plumbing inside and out. Youre not afraid to let him into your home. It's not like youre going to call a plumber and have someone like Charles Mansion show up at your door. In any case, DEFINTELY give these people a ring if you have a problem.

Ryan is usually our tech. we live in an old house which requires maintenance. Ryan's been out…read moreseveral times and patiently fixes each problem. We purchased the annual maintenance plan which makes each fix more affordable. I highly recommend getting that if you have anything other than a brand new unit.

My then 13 year old system, both units started started losing refrigerant regularly last summer. I…read morecalled Estes. Their tech basically told me to ditch my furnaces and ACs because they are old. That's no reason to ditch anything. I had him recharge them to the tune of $77/lb of refigeratent. that set me back 4 or 500 bucks. Lost more a month later, called Coolray, and they told me likely my coils were bad. Not merely fishing for sales, they quoted me $1800/unit on the coils and that since we were near end of season, recommended I might find an independent HVAC guy to install them a little cheaper in the off season. I have always liked Coolray because of their customer service and honesty. I get a referral for Randy Holt and AC Squad from a great friend at work. He and his son (who I later learned started his career with Coolray. Besides being genuinely nice like his dad, this did not surprise me) spent 1.5 to 2 hours trying to diagnose the problem, including a leak test that's been quoted by other outfits (Coolray, Estes, Total Aircare) at like $130-150. They did not even charge me. Randy told me the same diagnosis as what Coolray had suspected. Since it was end of season, I wait until Spring. I have Randy install the coils in May, but there was still a concern that if I ran out again, the problem would be my compressors. Well, I continued to loose refrigerant. I had to make a choice. Before I'm scheduled, Randy has come out twice to charge up my units (his price is $66/lb refrigerant) to ensure I am comfortable. Neither time he charged me. I'm going to say it again, he never charged me those two times for refrigerant. That stuff is not cheap! Today he installed my two new Amana compressors at a reasonable price. Randy and AC Squad are professional, courteous, prompt, honest, thorough, efficient, and reasonably priced. I highly recommend them.

Father and son plumbing business. The son came to our house to make a repair on our water heater…read more It was a disaster. We had to replace the water heater and reconstruct the mess with the plumbing. It would have failed any inspection. $2200. to fix by a LICENSED plumber. We found out the son's license was lapsed.

On my way to work, one of their trucks ran up on the back of my vehicle after leaving the sams club…read moreon mansell rd. Couldn't even see the headlights. He stayed on my bumper as I tried to merge on to 400 north, then flipped me off as he raced past me. When I called the number from the truck, I was told it wasn't them, that all their trucks were with the person who answered the phone. He said there was more than one Puckett Plumbing in the area. I am also reporting the aggressive driving to the police.

Justin Richardson used to be an honest person who knew his trade and did it well. We have used him…read morea lot in our business and personal HVAC needs. In the last few years it has been hard to get him to show up when promised or even show up at all. I have a non profit Christian charity and he has fixed it well over the years. But now he has not showed up to promised times and I paid him a large deposit he asked me for and its been 2 days and he still never showed up. It is a shame because he does good work but to this end a person is only as good as their word. We are a charity and for a man to do this to a charity is a sad day .

These guys were right on the money when it came to putting in a new AC unit at my house, but…read moreservice afterwards has been another story. I had had to have them come back to service the unit last July when the unit was not running to cool my house, and it needed a defective part replaced. I had to put a call in to them again just last week because the unit is not functioning again, and now the new programmable thermostat is not working either. I have had no cool air nor humidity control in my house, can't shake spices out of the jars to cook with, and I am my animals are miserable. What do I have to do to get service? Still paying on the darned loan that paid for it!

Paid over $30,000 for a new system installed. Nothing but problems from day 1. They damaged the…read moresiding to my house during installation. Then they left a hole in the control box and an animal got into it, frying the control board. Had to pay another $2000 to have the problem troubleshooted by an electrician who insisted the issue was the AC after the Haynes people said they could not find the issue. Finally hired another AC company and the problem was discovered immediately. Outrageous situation that should never have happened and is fundamentally insulting. F***ing awful. Will NEVER do business with them again. Unacceptable price for unacceptable service. Last cent they will ever see from me. F***ing con artists pretending to be an AC company. PISSED OFF BAD.

Installed a new system 6 months ago. Came for the 6 month tune-up, which took 5 hours and two…read moredifferent crews, and now the system won't shut off. Turned the Circuit Breaker off; still won't turn off. Can't come out today. I'm going to have to call the fire department to shut this thing off so we can sleep. WTF.

Pipe Perfect is the best name for this company! I can't rave enough on how much they helped me out!…read moreI had a pipe bust and they got in quick, fixed my entire houses plumbing in 2 days and on the 3rd I decided I might as well get a new water heater, which they did amazing on! No leaks and it's been 6 months (just getting around to reviewing lol). I have recommended them to so many people now! I would give 100000 stars if I could.

CON ARTIST. this man tried to upsell me on stuff i didn't need trying to cost me thousands of…read moredollars just to have my septic tank pumped. they said they will have to replace my drain lines and i had 3 contractors look and said everything is fine. DONT USE THEM!

In and out swiftly and efficiently as well as reasonably priced...appt easy to schedule and good…read morecommunication fm beginning to conclusion

Pete and his crew are excellent, I have used them for several years, i recommend them highly, their…read moreprices are more than fair.fast professional, give them a call you wont be sorry. Ann J.