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    T&C Heating and Cooling

    T&C Heating and Cooling

    1.8
    (5 reviews)

    My company and I have used T&C Heating and Cooling over the past several years. Up until this year,…read morethey have provided good services. Unfortunately, on Wednesday, June 25, I called them and described the problems I was having with my HVAC System. I was told someone would be at my house on Thursday, June 26, 2025 or Friday, June 27, 2025. Since they were unable to make it, I called them Friday morning, June 27, 2025. The Office Manager confirmed Rick had my ticket and would call me today when he was on the way to my house. As a result, I was unable to attend a funeral of a friend that was scheduled on this day. At 2:19pm, I received a call from someone named Todd. He left a message stating I needed to find someone in Douglasville to service my HVAC System. I tried to call him back for about an hour but I kept receiving a message stating "User Blocked." If I had been told on Wednesday they no longer provided services in Douglasville, I would have had time to find someone else. However, to wait until a Friday afternoon to inform me they were backing out is totally unprofessional in my opinion, especially when the temps are do high. Considering how T&C treats their customers, neither the company I operate nor I will use them in the future. Thank God, Abrams Heating & Air in Cedartown agreed to come to my house tomorrow, Saturday, June 28, 2025 to repair my HVAC system.

    An appointment was scheduled on a Wednesday, June 25, 2025. On Friday, I called and they confirmed…read morethat would be hear they day since they could not show up on Thursday, June 26, 2025. On Friday at 2:19pm, the owner of T&C said they were no longer servicing my area. If they were professionals, they would have told me that on Wednesday when I first called them in my opinion.

    Mastertech - hvac - Updated June 2026

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