Thomas Elrod leads High Performance Real Estate Advisors with professionalism and focus in…read moreHuntersville. His team is respected for their results-driven strategies and steady communication. Clients value the team's approachable style and commitment to success. With Thomas's leadership, every step of the process feels clear and well-supported.

For most of the 3 1/2 months that my home was listed, I felt like more concern was shown for the…read morepotential buyer, than for me. Just an example, 2 different inspections came up with bogus problems to get a price reduction. At additional cost to me, I hired my own inspectors to verify previous inspections were not legitimate. After losing earnest money from 1st potential buyer, and home was eventually sold I was told by agent, not to bother him again! .Case is going to court concerning earnest money and was told the agency could not help me, even though I was under contract at that time.

I have rented from them for close to 4 years now. They are very speedy at responding to any…read morecomplaints, and the maintenance is very good at repairs. URealty is a very fair and professional company. I would highly rank and recommend them to those who really care about the quality of their rental experience.

ONE STAR IS TO KIND!, let me first by saying the inconvenience this company has put on me and my…read morefamily is laughable. I expressed extreme interest in a rental property in Charlotte NC in the Mc Dowell Farms Community after researching the company I called them and left multiple messages explaining how I'd like to view the property so I can see if the floor plan meets my family's needs my mother called as well and we also sent emails. After weeks and weeks without any response I felt the need to pay the office a visit in the town of Pineville. Me and my mother were greeted by the receptionist whom was very shocked that I payed them a visit I told her that I was extremely interested in the property she told me to write down my contact information as well as my mother's I then received a text message asking that I set up an appointment to view the home I became very excited to be told that they have to reschedule. So I wait expecting to hear something.. NOTHING was heard SO I reached out and was then told that the property was given to another applicant I was immediately frustrated with the LACK of communication and customer service this company has. After expressing my frustration I then received another message saying "Bryan" wants to speak with me at 430pm Est I agreed I started to speak with Bryan and Immediately sensed that LOAD OF CRAP he was telling me and my mom on the phone I never heard a Land Lord moving one tenant from one property to another because they have been his renter for 5yrs and he's a great person. WHAT A BUNCH OF BALONEY! here's a little message for BRYAN " you need to get your team together or hire a team of call reps to handle everything because the communication SUCKS! I will NEVER recommend this company to anyone looking to rent or purchase a property!

I reached out to Anna after finding her on Yelp for our relocation to the Charlotte area from…read moreDenver, CO. She was very responsive and helpful from the get-go. She took an entire day showing us around South Charlotte and Fort Mill area. We decided to build a new home in Masons Bend with Fielding Homes which happened to be our first stop. She's stayed in touch and even came to our design meeting. We look forward to closing in a few months.

Anna is a rare find! She truly listens to your needs and is patient with all your decisions…read more Purchasing and Selling a home can be stressful and she removes every stressful piece as she possibly can. Anna always finds the answer to your questions and no question is too small or irrelevant. She takes the time required in order to truly understand what is important to you and than delivers on it. Could not have asked for a better person to work with on selling our home.

I purchased a home through Yancey Realty in February 2026. What I did not know was that Yancey…read moreRealty had also served as property manager for the prior tenant at the same property -- meaning they had direct written knowledge of the home's material defects before they listed and sold it to me. Their written communications to the prior tenant acknowledged "many issues" including specifically "the drainage issue," and offered her a lease termination because the owners could not afford repairs. Franklin Yancey, broker in charge and owner, personally acknowledged to the prior tenant that the HVAC was undersized and non-code-compliant. None of this was disclosed to me. The property was marketed as "turn-key" and "move-in ready." Cameron Frank told me the home was worth more than comparable homes in the neighborhood. The home did not appraise for anywhere near the selling price. When my inspection identified significant issues including electrical and plumbing code violations, Cameron Frank characterized them as "mostly optional" repairs common in older homes -- while simultaneously using claimed electrical and plumbing work as a negotiating tool to justify the price and limit my concessions. Public permit records confirm that work was forced remediation of an illegal wastewater discharge condition, not elective improvement. My formal request for $20,080 in concessions tied to documented inspection findings was countered with $1,000. When I raised concerns, Mr. Frank suggested that if I could not "overlook some things" I should consider new construction. He also referenced my buyer's agent's commission in an apparent attempt to pressure her to pressure me into accepting inadequate concessions. After closing I discovered the true extent of what had been concealed. I contacted Franklin Yancey directly, informed him I had filed a complaint with the NC Real Estate Commission and had already spent approximately $20,000 in repairs. He asked how much I was into it, offered nothing -- no investigation, no remediation, no follow-up of any kind -- and wished me well. I have since spent over $39,000 in repairs. A professional foundation inspector's written report states the damage is "clearly not new" and "has clearly been affecting this house for years." Neighbors approached me independently, offering to assist in holding Yancey Realty accountable because they had witnessed how the prior tenant was treated and were aware of the property's known problems. I have filed complaints with the NC Real Estate Commission against Yancey Realty, Cameron Frank, and Franklin Yancey. The prior tenant has provided a signed written statement and is willing to testify. I am sharing this so that no one else experiences what I have experienced

Very unprofessional. My agent left and Ive been harassed by another agent saying he heard I was…read moreselling my home. No he didn't. He got my number off of files that should be confidential. I would not recommend this agency.

We had used Ryan Harlan to work on a home that my wife had found on Realtor.com. He did work the…read morepurchase and quick turnaround sale without any significant issues. When I was in the hospital recovering from triple bypass surgery, my wife had a very stressful, frightening incident and found a house that looked okay She called Ryan and had him make an offer sight unseen because of her fears living where we did after the aforementioned incident. Ryan did nothing to try and get the best price for the place and when he received the inspection report ONLY sent it to us via email. No review, no comments, NOTHING. We went thru with the purchase, but decided this was not the home for us and put it back on the market using Ryan. He did basically nothing to hep market the property, no open houses, nothing outside of posting on Realtor and Zillow. After a month we took it off the market and terminated our agreement with Ryan. All the tie we worked with him he made a big effort to come across as our best new friend with offers of dinner out and other social outings which, of course, never happened. We researched realtors in the area where the house is located and found one very highly rated by multiple independent sources. We relisted the house with him. He asked if we had had an inspection done when we purchased the place, which of course we had and provided it to him. He reviewed it and within a day called us back with his findings that included 2 significant items that should have definitely been addressed by our previous agent. He did not think they were necessarily show stoppers but should ethically have been discussed with us and the seller. Ryan, as stated, did not seem to have ever looked at the inspection report, certainly did not note any issues with it to us and merely sent it as an attachment to an email. BTW, he purports to be a Home Town Heroes participant. Realtors in this program return 50% of their commission to their clients. He took his full commission on our purchase and did not return a penny to us!!! I now have to seriously question his ethics and his buddy-buddy attitude. NOT FOR REAL!! AVOID HIM LIKE THE PLAGUE!!!

We had a wonderful experience finding and purchasing our first home in Charlotte with Ryan. He was…read moreattentive to our requests, anticipated our needs, highly responsive to our questions, and generally a pleasant person to work with. Ryan provided excellent guidance in helping us to get the best purchase price for our home, negotiated with the seller and our selected lender, and followed up with us throughout the due diligence and contract processes. We will absolutely use Ryan for any future real estate needs and will recommend him to anyone we know that's looking to purchase or sell a home.

John did an outstanding job helping us find and purchase our current home. He is extremely…read moreknowledgeable about the locality, ensured all our requirements were met, and never pressured us to close a deal. Even after signing, he took the time to clearly explain each process and step, and also guided us by connecting us with reliable external professionals when needed. He truly made the entire closing process smooth and stress-free, supporting us like a family member. I would highly recommend John to anyone looking for real estate services in and around Charlotte.

I have worked with John for both buying and selling properties. I'm incredibly pleased with the…read moreservice I received. John was always available and provided guidance on every step of the process. John profoundly understood the housing market, which is the key to getting the best deals possible. Beyond his expertise and professionalism, John was affable and kind. He listened to my concerns and answered all my questions with detailed explanations. When facing challenges, John always analyzes the problems and recommends solutions for my best interest. I am so glad to have John on my side for my real estate transactions. His experience combined with his pleasant personality made these transactions smooth and worry free. I highly recommend him to anyone looking for a top-notch realtor.

Kate was a pleasure to work with. She agressively marketed our home and worked with us to develop…read morethe right strategy to sell our property quickly and at a fair price. I'd highly recommend Kate to anyone needing help buying or selling their home.

Kate is the cream of the crop and I truly feel that anyone deciding not to work with her is doing…read morethemselves a disservice. My situation - I was looking to sell my home in Ballantyne, but also living 2300 miles away in Las Vegas. After speaking to multiple agents, we chose Kate based on her amazing personality, responsiveness, clarity when it came to the selling process, and realistic confidence in the current market. Admittedly, being 2300 miles away, I was a bit nervous working with an agent I had never met in person, but Kate treated us like we were next door neighbors. She helped me facilitate EVERY aspect of the sale, from prep, necessary repairs, inspections, photos, measurements...you name it and she was on top of it. BTW, we also ended up receiving 3-4 offers within 3 days :) If we eventually make our way back to NC, there is only one agent that we will be working with and it's Kate Terrigno. Thank you, Kate!

We had the best experience from the time we walked in to the time we left! Matt showed us great…read moreapartments and were super knowledgeable on everything! His coworker was the best as well! Best service by far!