I put in a request for quote Saturday morning, and by 12:30pm Edward was ready to assemble my queen…read moresized bed. Fast forward 2 weeks, my bed is solid and seems well-assembled. I highly recommend his services! He is responsive, professional, and affordable. I'll definitely use his services in the future.

Started out great then it went down hill. After the first day I was excited because I had a number…read moreof items that needed addressing. During the second visit, I stopped asking for cost, just gave a to do list then paid with CashApp when done. Subsequent jobs it was hard to get a response as to day/time. Although he seemed nice at first, after the first visit, felt like he was annoyed by me or something. I brushed it off as resting b-face but then communication became harder. He gave an excuse of phone issues but it seemed to ding and dong when he was here. For today's list I pushed and prodded to get a day/time. I did say that I would be home all day in order to work around his schedule. He said arrival 9:30-10am. Great, errands popped up but I moved somethings around to accommodate his arrival. Well after no show/no call, he rings me at 11:50 to say 12:30-ish. At this point I'm done. Getting a response and day/time commitments wore me out. Why am I chasing behind someone to work? My lists are like $500 each and are less than 8 hours of work. Sadly the professionalism that we started with crumbled and died a slow death.

Awesome job. The service was amazing and they took no time and getting this done, they even winged…read moreit due to the instructions not being available. I definitely recommend this business to anyone in Southern Maryland area! Power Will came through for us. So thank you for the services!! Much appreciated.

One more happy customer: I had a GFCI outlet go out in my kitchen (there goes the toaster and…read moremicrowave!). Posted the project on Yelp and Will responded the same day, came out later that day, and got it replaced. Done and done. I had put all the info (project, address, etc) on Yelp, but all the other companies that responded wanted to "schedule a consultation" (for what?). Will was the *only* one who just responded immediately with a reasonable quote. At the house, Will was quick, polite, and seemed like a nice guy. Now I'm thinking of any other long-overdue electrical projects that I can have him take a look at.

Really appreciate the good communication, value, and professionalism. Alec did a great job,…read morescheduling was pain free and prompt.

We had a badly leaking bathtub and needed help. A&A provided quick response, good communication,…read moreand the work was well done.

Great work! So quick to diagnose an issue that I (and google) could not figure out. I consider…read moremyself a pretty decent DIYer, but there is definitely something to say about experience! They will be my 1st call in the future.

Bad communication. Started very enthusiastically but was not able to set up a time for them…read more Someone who does not value customers time is not someone I want to make a major purchase from. I am not buying a heat pump only but establishing a long term relationship.

Excellent company with very reasonable prices and expert work done. Highly recommended…read more Gus Taci

Our Heating and Air Company went out of business so we were looking for a new one. The company that…read moretook over, Olympic, came out and claimed we needed a whole new HVAC system, which didn't seem correct. I saw the great reviews for Perdue and decided to call them for a second opinion. As we expected, are system was working great. Eric was very good. I was excited to have found our new Heating and Air Company and wanted to sign a service contract. They had a new software system, so they couldn't send it out yet. Over the next few months, I called and texted Eric's cell and the company line where I spoke to an operator. They either didn't respond or put me off. This happened 5 or 6 times. Sadly, I can't trust a company that won't return calls or send out a service contract. Back to looking for a new company. Too bad, because I liked their work.

I've worked with Man's Best Friend Electrical on numerous projects both at my current house and my…read moreprevious condo and every time their work has been immaculate! I strongly recommend doing business with them you will not be disappointed!

The electrician Mr. Richardson did an amazing job got my man cave up and running after experiencing…read morea circuit overload that fried one of my outlets and knocked out the power to that entire area, but thanks to these guys Mr. Richardson and team I am back up and running again!

Fast, friendly, reliable job! Tried to do the job on my own, but couldn't manage it. They were…read morethere the same day, finished in record time, and the job was done right! Definitely recommend.

R & M air control came out on Saturday and installed a complete mini split system with three indoor…read moreunit with no problems at all! Everything works great, the indoor units look fantastic and we were super happy with the work and the attitude of Ramesh and his to team members, everybody was respectful and treated our home like their own! The owner, Ramesh, suggested line covers so outdoor tubing would look better, excellent suggestion and it makes everything look neat and clean, Thanks Ramesh! Thanks, Tim & Maria

TLDR: Problems with responsiveness and communication. Unable or unwilling to acknowledge or take in…read morehow they've been treating their customers. Makes me wonder if it's all just an attempt to upsell. Wouldn't recommend. R&M came to my house for standard HVAC maintenance visits in March and September of 2025. They seemed to be reasonably priced. I can't speak to their competence in conducting these visits because they didn't find anything wrong with the system, and it's hard to evaluate their expertise under those circumstances. During the September visit, the technician said that I should have my ducts cleaned at some point during the following year, and that the technique they used would require them to remove all of the registers in the house and probably damage the surrounding paint, requiring repainting. I have been considering moving, and I thought it would make sense to wait on the duct cleaning, since I would repaint the rooms before putting the house up for sale, and any prospective buyers would be happier with vents that had been freshly cleaned. Six months after I was told I should have a duct cleaning within a year, it was time for my spring maintenance again. I called R&M at 1:23 pm on March 26, 2026 using the number I had saved in my phone from calling them to schedule in the past and got a weird automated message before it even rang asking me to tell it who I am so it could see whether the recipient would take my call. I thought there might have been a mistake with the connection, so I hung up, checked the number, and called back about a minute later, getting the same message. I told the automated voice who I was, and waited. Then I was told the recipient wouldn't take my call but I could leave a voicemail message, which I did. I left my name and reason for my call, and told them my phone number twice. When I didn't receive a call back, I thought there might be a problem with their phones, so I looked up their email on their website, and sent an email to their listed address (info@rmaircontrol.com) at 11:42 am on March 31 saying I had left a message that wasn't returned and I wanted to schedule my spring maintenance. I got no response. I wondered if they had closed, so I checked them out on Yelp and saw that they were supposedly still in business. I sent them a message through Yelp at 4:44 pm on April 2, saying I had tried to get in touch previously by phone and email, hadn't heard back, and that I would appreciate a response. Their response at 8:40 pm on April 2, which was forwarded to an old email account associated with Yelp that I rarely use anymore, said that their estimate was $95 and "We have the week available." When I sent them a message a few days later -- HI - Thanks for getting back to me. I'm not sure what timeframe "the week" is. What is the best way to get in touch with you to talk about specific times for scheduling a maintenance visit? Thanks -- they sent a message back at 9:03 am on April 6 that said "I do have availability from next week Tuesday." My reply sent later the same day said, "Do you mean tomorrow the 7th or the following Tuesday the 14th? This is getting to be a frustrating experience. Before we move forward, will you please tell me why you didn't answer my phone call or return my phone message, didn't answer my email sent to the address on your website, and are refusing to give me contact info to have a phone conversation with you about scheduling? This is very a very different experience than in previous years." They said, "We're sorry, but every time we email you back on a response it takes you several days so we do get booked up very fast." They subsequently sent me a message on Yelp alleging that I had never before emailed or called them or used their company for services, which is untrue. I have verified payment to them and an invoice from R&M Air Control. So I sent an email to the same email address I emailed them at before (used the "reply" function) with a copy of my original email to them on March 31 and a screenshot of my cellphone log showing I had called them on March 26. Their email reply (which proves my original email was to a working account controlled by R&M) to me said only "4/14 after 2 address," which is kind of disturbingly incoherent. I'm not sure what this was supposed to mean. They have left me wondering if they are reasonably priced and initially responsive to try to get you to buy a service that costs many hundreds of dollars, only to blow you off if you don't immediately take them up on it, or if they are just extremely incompetent, disorganized, and unable to communicate in any kind of reasonable way with their clients. In either case, I don't recommend them. Can you imagine what it would be like working with them if an actual repair issue arose? I wouldn't want to. I'm frustrated because now I have to look for a new HVAC company, and prices go up the later in the season you schedule this kind of maintenance. Very disappointing.