Great work! So quick to diagnose an issue that I (and google) could not figure out. I consider…read moremyself a pretty decent DIYer, but there is definitely something to say about experience! They will be my 1st call in the future.

Bad communication. Started very enthusiastically but was not able to set up a time for them…read more Someone who does not value customers time is not someone I want to make a major purchase from. I am not buying a heat pump only but establishing a long term relationship.

Excellent company with very reasonable prices and expert work done. Highly recommended…read more Gus Taci

Our Heating and Air Company went out of business so we were looking for a new one. The company that…read moretook over, Olympic, came out and claimed we needed a whole new HVAC system, which didn't seem correct. I saw the great reviews for Perdue and decided to call them for a second opinion. As we expected, are system was working great. Eric was very good. I was excited to have found our new Heating and Air Company and wanted to sign a service contract. They had a new software system, so they couldn't send it out yet. Over the next few months, I called and texted Eric's cell and the company line where I spoke to an operator. They either didn't respond or put me off. This happened 5 or 6 times. Sadly, I can't trust a company that won't return calls or send out a service contract. Back to looking for a new company. Too bad, because I liked their work.

Great company to work with. Very professional and knowledgeable. They diagnosed the problem quicklyread more

I was able to get same day air conditioner service. The team described everything they were doing…read moreand helped me understand my options. Really grateful for you guys!!

Was very prompt and pricing was fair! Will definitely use again! Told me what was wrong with my…read morefireplace and how to fix it, Z

TLDR: Problems with responsiveness and communication. Unable or unwilling to acknowledge or take in…read morehow they've been treating their customers. Makes me wonder if it's all just an attempt to upsell. Wouldn't recommend. R&M came to my house for standard HVAC maintenance visits in March and September of 2025. They seemed to be reasonably priced. I can't speak to their competence in conducting these visits because they didn't find anything wrong with the system, and it's hard to evaluate their expertise under those circumstances. During the September visit, the technician said that I should have my ducts cleaned at some point during the following year, and that the technique they used would require them to remove all of the registers in the house and probably damage the surrounding paint, requiring repainting. I have been considering moving, and I thought it would make sense to wait on the duct cleaning, since I would repaint the rooms before putting the house up for sale, and any prospective buyers would be happier with vents that had been freshly cleaned. Six months after I was told I should have a duct cleaning within a year, it was time for my spring maintenance again. I called R&M at 1:23 pm on March 26, 2026 using the number I had saved in my phone from calling them to schedule in the past and got a weird automated message before it even rang asking me to tell it who I am so it could see whether the recipient would take my call. I thought there might have been a mistake with the connection, so I hung up, checked the number, and called back about a minute later, getting the same message. I told the automated voice who I was, and waited. Then I was told the recipient wouldn't take my call but I could leave a voicemail message, which I did. I left my name and reason for my call, and told them my phone number twice. When I didn't receive a call back, I thought there might be a problem with their phones, so I looked up their email on their website, and sent an email to their listed address (info@rmaircontrol.com) at 11:42 am on March 31 saying I had left a message that wasn't returned and I wanted to schedule my spring maintenance. I got no response. I wondered if they had closed, so I checked them out on Yelp and saw that they were supposedly still in business. I sent them a message through Yelp at 4:44 pm on April 2, saying I had tried to get in touch previously by phone and email, hadn't heard back, and that I would appreciate a response. Their response at 8:40 pm on April 2, which was forwarded to an old email account associated with Yelp that I rarely use anymore, said that their estimate was $95 and "We have the week available." When I sent them a message a few days later -- HI - Thanks for getting back to me. I'm not sure what timeframe "the week" is. What is the best way to get in touch with you to talk about specific times for scheduling a maintenance visit? Thanks -- they sent a message back at 9:03 am on April 6 that said "I do have availability from next week Tuesday." My reply sent later the same day said, "Do you mean tomorrow the 7th or the following Tuesday the 14th? This is getting to be a frustrating experience. Before we move forward, will you please tell me why you didn't answer my phone call or return my phone message, didn't answer my email sent to the address on your website, and are refusing to give me contact info to have a phone conversation with you about scheduling? This is very a very different experience than in previous years." They said, "We're sorry, but every time we email you back on a response it takes you several days so we do get booked up very fast." They subsequently sent me a message on Yelp alleging that I had never before emailed or called them or used their company for services, which is untrue. I have verified payment to them and an invoice from R&M Air Control. So I sent an email to the same email address I emailed them at before (used the "reply" function) with a copy of my original email to them on March 31 and a screenshot of my cellphone log showing I had called them on March 26. Their email reply (which proves my original email was to a working account controlled by R&M) to me said only "4/14 after 2 address," which is kind of disturbingly incoherent. I'm not sure what this was supposed to mean. They have left me wondering if they are reasonably priced and initially responsive to try to get you to buy a service that costs many hundreds of dollars, only to blow you off if you don't immediately take them up on it, or if they are just extremely incompetent, disorganized, and unable to communicate in any kind of reasonable way with their clients. In either case, I don't recommend them. Can you imagine what it would be like working with them if an actual repair issue arose? I wouldn't want to. I'm frustrated because now I have to look for a new HVAC company, and prices go up the later in the season you schedule this kind of maintenance. Very disappointing.

Tony was very skilled and he had good customer service. He was punctual.read more

They were able to come out quickly and determine whether or not if one our our homeowners had an…read moreHVAC issue. The tech was very knowledgeable and explained everything that he was doing and why. Luckily, there was not an issue and we were able to proceed with repairing the interior. I will definitely use their service again should we have any HVAC issues.

So my drain decided to throw a tantrum, and my first plumber quoted me $350 just to snake it. Enter…read moreBoothe's Heating, Plumbing & Electric, who swooped in with their "83 or Free" special -- and didn't charge me a dime for the initial visit. Yup, free. Before every appointment, they send a text with the tech's name, photo, and even a little bio including their hobbies. It's like getting a match on a dating app, only this time the person actually shows up and fixes the problem instead of ghosting you. The first visit didn't clear the clog, but the next day another technician came out and patiently explained everything. Both were courteous, on time, and really knew their stuff. And while Yelp loves photos, trust me -- nobody wants to see what was blocking my drain. That's a whole different genre. Bottom line: Boothe's brings personality and professionalism to plumbing. They made an unpleasant situation downright educational and pleasant -- and that's a rare gift.

I called Boothes to inquire about their hot water heater program. I explained that Boothes did not…read moreinstall the unit, my brother did 4-5 years ago. I literally waited all day as the appointment window was 9;00 AM to 4:00 PM. guy shows up at about 2:30, takes one look and says "we don't drain plastic drains!" What? Why? Someone might have explained that when I made the appointment. "We don't service equipment we don't install." What? Why? "Let me get a picture first." Why, you're not going to service it! "Just to prove I was here." Good-bye. Waste of an entire day. Boothes reputation with me has declined very quickly in the last 12 months. Now they even have AI answering their phones. Very, very disappointed by this company as I have shared their contact information with so many people.

I had my AC go out when a storm went through. I called and they worked with my insurance company to…read moreget the new system I needed in 2 days. They offered a portable ac while I waited for the new installation. Very Cool

From the owner: Commercial and residential service. We provide 24/7 service for air conditioning & heating…read moreequipment for our customers. We do service calls as well as maintain service contracts will our customers. We are state licensed in Maryland, AA County MD, DE, VA & DC. We also have rental equipment. We service all manufacturers and models of equipment from straight ac, heat pumps, air handlers, furnaces, oil burners, chillers, cooling towers, just ask we most likely service your equipment. We are insured and all employees are bonded. We provide weekend and evening appointments.

When our A/C had the audacity to die at the end of summer right during hot spell, we knew it was…read moretime to replace our aging HVAC system. Out of dozens of quotes ranging from big box stores to handymen, Southern Pride quickly rose to the top of our list. Not only did Southern Pride offer quality equipment at a competitive price, but they also did not hesitate to answer (numerous) questions. Never once did we feel like we were being pressured or misled. In a world where many HVAC companies claim their equipment is the best, it is rare to find a company that will take the time to explain honestly the pro/cons of different systems. Southern Pride offered a variety of equipment setups and financing options to meet our needs (and limited budget). Travis, was exceptional! Throughout the process, he patiently explained terminology and helped us find the best solution for what we needed.

Awesome company, great customer service, very friendly staff. Our technician Mark was amazing. They…read morerepaired our system in speedy fashion, work was top-notch and they gave us multiple options for service call in the future. I can't recommend this company enough, best A/C and heating company in all of southern Maryland. Five Stars ALL THE WAY!!

We have been with Olympic Aire for a number of years and have always been very happy with their…read moreservice. I'd like to recognize the technician that went above and beyond to ensure we were happy with our recent UV light installment, Gary Hottle. He is a friendly guy thats very knowledgeable and procificient at his job His explanations of the system. were thorough and clear, Gary worked expeditiously and cleaned up afterwards. While doing original work, he recognized a completly seperate problem that could easily be solved and fixed it. Thanks Gary! Highly recommend!

I was contacted by Service Experts for follow up, and then Rick with Olympic Aire Services. The…read moreunused portion of the service payment has been refunded. I wanted to be sure to post an update and recognize Olympic Aire for making this right. However, it is unfortunate that it took all of this to get a refund.