The car wash and staff are great, very convenient and consistent. However, when I noticed they'd been charging my card twice each month for four months, I learned that the customer service is awful. The general manager admitted that the charges were incorrect but refused to refund the incorrect charges. When I disputed the charges with my bank, they informed me that this "mistake" is rampant and they have been charging many customers inappropriately. Buyer beware. Keep an eye on your account if you go with this company. read more

I went to the Scenic Suds in Hixson TN on Hixson Pike, near the railroad tracks. I paid a good price to get a complete car wash and tire shine. When I drove my car out of the wash and into a drying section I noticed that my tires had not gotten the tire shine plus half of my car was still wet. I thought the air dryers blowing were to get your car almost dry. I might try this new car wash farther down Hixson Pike. read more

They broke off my hood ornament and refused to pay for a replacement. They said it is because the car is more than 5 years old. Total BS. If you drive a 2021 model or older, BEWARE. There is a new MOD Carwash next to Walmart in Lookout Valley. They are great! A better wash and a better price. I am now a very happy customer of MOD Carwashes. Convenient locations throughout Hamilton County, TN. read more

Shout out to a young man by the name of Issac, who overheard me advise a guy pulling up in a truck that two vacuum hoses he was pulling next to didn't work. Issac stopped what he was doing, checked the hoses and in the time it took for me to touch up my windows with their folded towels, fixed one and replaced the other. I like Scenic Suds because the staff is nice, they keep their equipment up and will fix it like a shot when told something isn't working right. Thanks Issac!! read more

This is a review for the Scenic Suds on Ashland Terrace. Completely dissatisfied with this car wash. Soap was dripping off my left side mirror and front window leaving soapy streaks down my window. The dryer did absolutely nothing for my windshield leaving it completely wet and running down the windshield, nor did it do much for getting the soap off the side window. I'll stick with MOD car wash from now on even if less convenient. read more

My car was sporting that "yellow haze" that happens every year around the end of March and early April. Sadly, I thought driving on the highway for two hours would knock it off. It didn't...at all. As I pulled up to this new and posh hotel I realized just how bad it looked behind a fresh and so clean Sequoia (I am pretty sure we were traveling the same route), slick c300 4matic, some Minivan (I owned one and am so glad to be out of that phase) and two golf carts (told you....posh!). I was a little/a lot ashamed when I heard a trip to the carwash was added to the itinerary (thanks ). So after traveling down the mountain to Chattanooga and a history trip on the Tennessee Valley Railroad (Museum). I pulled up car washes near me and arrived at a pretty nice "car wash" I was a little concerned there was no one to scrub before we entered the tube. A teenage Ninja appeared and started scrubbing. Then lights, cameras, action!! We ascended into the world bubbles! That magic tube did its job!! We headed over to where threal week began... cleaning out the interior. When I tell you it was a real workout! I proceeded to some mat cleaner machine. I don't know if the teenage guy took pity on me when he asking if I wanted him to power wash the mats. GOD BLESS DALTON! The supplies we plentiful and the equipment was up to the task. Warmest day of the year! Driving off we felt like we had repurchased a new automobile! THANK YOU DILTON! You Rock!!!! read more

Staff is always super friendly and helpful. Vacuum area is clean and stocked every time I go for a wash. Great service!

I was billed almost double the price I was quoted for unlimited monthly deluxe carwashes. They quoted $15.00 on a special. I questioned what they had me sign, but was told it would be $15, probably for the summer. People would be told ahead of time if they wanted to cancel. Then the credit card charge was higher. I went to Soddy Daisy and complained. They said the guy who sold me the deal on commission had already been fired, and they took my name and number. Nobody called, so I stopped at the new one on Hixson Pike and left my name and number again. The manager called, told me the guy had NOT been fired, and said they didn't give refunds. How convenient for them. Beware. I am not a liar, but I know who is. read more

So I went to get my truck washed yesterday got the premium package everything was good to go, came out vacuumed my truck, dried my truck and I had a dead battery. The assistant store manager was kind enough to jump my battery and so when we got that fixed I shut my hood and for some crazy reason my truck locked so I had to call AAA and have them come out. The scenic suds team were super cool letting me hang out while I waited for AAA. I watch them work and we talked about life, he even offered me a cuppa coffee and some snacks while I waited..... way to lead with service and style....Thank you Luke and team. read more

Had a pleasant visit. The vacuum's suction was fantastic and so was the air sprayer tool. Very clean and well stocked/staffed. I will return. read more

Car was went quick and was inexpensive for a SUPER good job. Been on a cross country road trip since Idaho since my car was COVERED in bugs of course. The staff scrubbed my car with some bug cleaner and sprayed something on it before I went through that left my car completely sparkling. I'm not a huge fan of always getting my car constantly detailed, but I can tell if I lived close this would be my go to car wash. Self service vacuums and stations to clean your floor mats. If you're willing to put in some elbow grease you can get a car that is as clean as detailing work for about $12. Sounds like a snag to me! read more

I never thought that I would be excited to share a review of a car wash facility, but here I am. What an absolutely amazing experience. I took care of me immediately when I needed help. There is free vacuuming, micro Towels, and cleaning agent to tidy up my car. My car looks better after spending 20 minutes here cleaning and it did after paying $400 for to be detailed at the super dealership. 10 out of 10, five out of five, I don't know why but I will be telling my neighbors and friends about this experience! read more

I have a small antenna on my suv it was not broken when we entered the car wash but it was gone when we came out clearly their fault it is going to cost 1200 to fix it but apparently the company is broke and is not going to fix my car that was Not broke when we went in I will never go back there and I will tell everyone I know not to go there I give them a 0 star read more

Great service. Why not 5 stars? Rinse leave a bit of a film on the car. After exciting, they provide many bays for vacuuming and some all-purpose cleaner. The vacuum I tried had almost no suction...maybe I missed an "on" button? read more

Great brand new car wash! Employees were very nice and helpful. we were on our way back home from Florida and our car was so dirty. Car looks great! read more

Scenic Suds Car Wash Express - Car Wash Near Me - Chattanooga, Tennessee

Drove out of my way for the business to be closed 45 minutes before their advertised hours.

Average car was at best. Paid months for full service and never got full service, always something "not working". Had to get the attendant to open gate everything due to barcode not working and they couldn't fix it. Horrible customer service, canceled membership in March and they still charged me in April. Said they "couldnt" refund me, was more like wouldn't. I have always used a monthly membership at a car was but you can be assured I will not use Scenic Suds anymore and will advertise by word of mouth for them to see that I can get the word out on their below average service and absence of customer service. Congratulations Scenic Suds, you get to keep my 39.99 but lost a life long customer and gained life long negative publicity from me. read more

We are from out of town and happened upon this car wash when visiting our child at school. We have since driven out of way on return visits to use it. Amazing service! Touch free wash. Plenty of towels to dry your vehicle and free vacuums, towels, air, and winded. Best car wash I've ever been to. read more

Amazing! I had a very muddy weekend- the guys made sure my car was prepped for the wash with lots of spraying all around - I appreciate the customer service and smiles! It's do nice to see people happy at work. THANKS SO MUCH! read more

The car wash was fine, but the vacuums have absolutely no suction, which was my primary reason for getting a car wash. I've used similar places before, but this is the first one I've been to with such bad vacuums. I doubt I'll go back unless I hear that has been fixed. read more

For a passerby wash, service attendant was helpful, car wash was great and they provide handy towels that are soft and shine the car. I would highly recommend using this service read more

New car wash. Clean car every time. Vacuums are free and are strong and do a great job. Very gentle on your paint. Better than the other washes in town. read more

Pulled in to vacuum my car and man parked next to me w his music so loud, my car was vibrating. I saw Other customers were glancing over in annoyance as well. I politely asked him to simply turn it down a bit. He just glared at me and said nothing. When I asked the manager to ask him to turn it down, the manager said that man had a monthly membership and he would not be enforcing the noise policy. Basically, if I didn't like it I could leave. The manager handled the situation very poorly read more

Good place, handy, great service and friendly, clean and maintained well

Do yourself a favor and go to another car wash they will take your money the vacuums do not work and the management is unprofessional.