I was ignored by a guy when asking where something was. Then a very nice lady helped me with 2…read morethings, and offered to help more. Later, the cashier told me the total was 19.99 when it wasn't (tax). He then was ANGRY with me for pointing that out, as he handed the pile of cash back to me, not counting it at all. I was expecting 30.01 or 30.00, and so it was like, what?...and I was in the wrong somehow. Helpful place if you ask the women for help, which goes along with the history of the place (BBC article about coffee and body fluids). There are other "helpful" places I can find cashers that are never wrong...

I always have great service and great people working there the Garden department especially Mark…read moreand Andrea are top-notch!

From the Spring Lake Park Lumber website, "SLP Lumber is your neighborhood superstore where you…read morewon't get lost in the crowd." They can NO LONGER make such a claim. On April 30, 2015, Tom (a Spring Lake Park Lumber employee) quoted me a price for an Anderson storm door for my home. I gave him my credit card number and placed the order. Tom told me my door will take 1 to 1 1/2 weeks to arrive. On May 15th, I received a call from Tom informing me that he was expecting my door any day but he had used the wrong multiplier when quoting my door; it would cost an additional $25. I told him I would pay the additional money if he agreed to deliver my door when it arrived; he agreed. On Tuesday, May 26th, I called looking for my storm door. Later that day, Tom returned the call and told my husband the door had arrived and it would be delivered on Thursday (28th) or Friday (29th) at the latest...Saturday (30th) morning, still no delivery. I telephoned Spring Lake Park Lumber and since Tom was not working that particular day, I spoke to Bill (a Spring Lake Park Lumber employee) who informed me that not only was I not getting my door delivered that day but my door isn't expected to arrive until June 11th ; per their Anderson Windows & Doors' communication. Spring Lake Park Lumber lied to us! I went online to my credit card company and found that Spring Lake Park Lumber had NOT charged my credit card on April 30th (when I originally placed my order) but on May 15th instead; the same day Tom told me he was expecting my door to arrive any day. This leads me to believe that my door was not ordered until that date; May 15th. Someone at Spring Lake Park Lumber dropped the ball and had not placed my order with Anderson Windows & Doors until 16 days later and then lied to us about it. Needless to say, I cancelled my order with Spring Lake Park Lumber; received a full refund and proceeded to place my order with Home Depot...where I should have ordered the storm door in the first place. We have no intention to EVER do business with Spring Lake Park Lumber in the future because THIS neighborhood superstore WILL lose you in the crowd!

I have used this company for both commercial and residential materials. We started our project in…read moreJune 2015. The total project material cost was about $6,000 and I can attest that SLP Lumber provided substantial savings and knowledge over the guys in orange, blue, and green. Our materials ran the gamut from 2x4 studs to a custom egress window and interior doors. They were able to offer some custom solutions (e.g. egress window wells) that really improved the final look of the basement bedroom. Everyone there is also very friendly and they were very tolerant of the few times I brought my daughter in-store.

These guys are great. Quality Products, Fantastic Service after the sale. I bought a siding…read morestapler, cost less than at Menards, they set it up with the siding adapter, and it has worked out well. While it is easy to buy at many places service work is generally hard to come by. Not here, the gun jammed, I started taking it apart, realizing my folly took it back to them. They fixed not only the jamming problem but repaired the issue I had created myself and all for no cost. Wayne

Watch these guys on their special sales. Was just in for the 20% Senior and Military discount to…read morepick up some items. Got up to the register to pay, they ran the charges through and I was about to leave the store when I did a quick math check and determined that I didn't get a discount for my biggest item. Went back to the register and was told that the bag of fertilizer I bought was "on sale" for $5 cheaper than the normal price and didn't qualify for any of he 20% discount. No sign that this was the case on either the discount flier or at the product display location in the store. Heading to Suburban Ace hardware next time.

Okay so here goes . . . I am not a complainer but today I am annoyed with Frattalone's. I am a…read moreregular customer and this spring I bought 14 new perennials, I dug new holes and planted them and kept the tags and the markers on the plants waiting for them to come up because some of them were dormant. Five of them didn't come up so I took pictures of them and went back to the hardware store to replace them. The manager says a picture with the receipt isn't enough. They are requiring me to dig up their defective product and bring them in to prove that they're really dead. Aughhhh! This is

I called to ask if they would look at my Sears Craftsman Industrial jig saw that just stopped…read moreworking. I told them it was basically a Bosch because it was a carbon copy of that model that year. They said they were not able to even look at it because it wasn't a Bosch, and they "didn't have direct access to the parts". Come on guys, you could have at least looked at it, and let me know what was wrong.

From the owner: Thomas Tool & Supply, is a construction retail store that specializes in top-quality power tools,…read moreequipment and supplies needed in the trades industry. Complete sales, rental and repair services available for all the trades and the DIY/homeowners. Are you looking for power tool repair? yes! Warranty power tool repair? That's us! Do we have Dewalt ? Milwaukee ? Makita ? yes, yes and yes What about air tools? yes, Senco, Hitachi, Paslode Do you deliver to job sites ? Yes, we do!, within our service area. Which pretty much covers the Twin Cities area with our branch in Burnsville, we got you covered. Do you have competitive prices? yes - we have the best prices ever! and if we need to --we match print ads prices of our competitors.

From the sales people to the installers every detail was great. Kelly, Travis, and Nick all did…read moregreat work and the proof is in four crystal clear windows that keep the freeway sounds from entering the house. I couldn't recommend this company enough. Thank you!

Great job with my window replacement project. 19 double hung windows in Highland Park replaced with…read morewood interior Anderson windows. Custom stained and a perfect match with my trim. Thanks everyone for your help!

These folks are the best! Custom cabinets built to order. I first found them when I needed to…read morereplace a cabinet door and drawer in my mid-century bathroom. They took the pieces and made exact replicas that fit so perfectly you cannot tell them from the originals. Due to their fine craftsmanship, I ordered a large built-in unit for my remodeled downstairs bathroom. It matches the other cabinets in the kitchen and bath perfectly. Fit and finish are perfect. It's not a showy big box store but the finished product is unmatched for price and quality. It's also very satisfying to support a family business.

Schreier Cabinets did a great job for me refinishing a dining room table, and also building,…read morecolor-matching, staining, and installing a new shelf in front of a built-in bookcase. Rick Schreier was great to work with, very sincere, personable, and professional. I recommend Schreier Cabinets and rate them 5 stars without reservation.