Very disappointing; I was told my vision had changed from 20/20 to 20/30. No further explanation…read morewas given, leaving me wondering what to do with my recently purchased prescription sunglasses. I filed their prescription away & went to Eye Specialists in Virginia Beach for a re-exam. Their prescription was different; the whole experience was much better. It's important to have confidence in a caregiver.

The doctor took amazing care of me and listened to my concerns . The eye glass place was even…read morebetter. She suggested awesome frames to complement my face and better prices knowing I was on a budget would always recommend 100%.

Dr Kapoor saved my eyesight. He diagnosed and surgically treated a torn retina. Dr Wagner also did…read morefollow up. Both doctors were competent, kind, efficient and highly skilled. I could not have had a better experience! Caroline Cox

Went to the Hampton office for my 1st appointment. Waiting…read moreroom was filled, so that seemed like a good recommendation Had the pre-doc vision screen, then waited for interior eye imaging Sat for 30 minutes, told I was I next, then 5 to 6 people went ahead me. Talked to one person waiting who says the Dr visits are like 5 minutes Saw Dr. Kapoor- very nice and easy to talk to. Listened well to me. Told me the cause of my eye issue, expected progress, and treatment. Felt like that was proper care for what i had, now we see what it does. My visit was 8 minutes, but all the my issues where addressed. so OK Besides the wait issue, seeing Dr Kapoor is hard schedule. Very busy. I do trust him in taking care of my eyes.

Could not have asked for a better LASIK experience! I had wanted the procedure done for quite some…read moretime. Being new to the area, I did my due diligence to find the best facility and providers in the area, Dr Scoper and Virginia Eye Consultants fit the bill. The staff was super friendly (from the front desk staff, to the techs, nurses and doctors). I felt the wait time was fair - I didn't feel like my time was taken for granted. It was just a very smooth process. I knew what to expect at all steps. My favorite part was how the practice was flexible with my schedule. Something as simple as checking in online and being able to email the staff (instead of calling in) with questions was super helpful. It was also a beautiful and clean facility. The results speak for themselves. Would absolutely recommend.

Aside from the multiple hours long wait to see the doctor, there are continuing billing issues when…read moreyou provide their billing department with information from your insurance company that you owe $0. I have been fighting with their billing since March 2025. They are refusing to bill my mother's secondary insurance. Yet their estimate for surgery included the cost of what the secondary insurer covered.

I heard the phone ring and she answered it calmly. I watched her face become serious as she…read morelistened to what was being said to her. She asked a few questions and finally said she would be there at the appointed hour. Dr. Spellman had just told her that the small bruise under her right eye that he had scraped to biopsy had shown squamous cells, a potential skin cancer. He wanted to see her that day for another look and additional skin removal for more testing. She asked me to go with her to his office at nearby Hampton Roads Eye Associates on Warwick Boulevard to keep her company and help her listen to what was said. I took it all in and was impressed both with her strength and total alertness and the doc's direct sincerity and careful delivery of difficult information. Nothing final before the new lab work was completed, and it was clear that he was just being careful with his patient even before he could draw any conclusions. Spellman was at the top of his game and his professionalism and humanity set the right tone and told her by his manner that in all likelihood this would not be a big deal, but couldn't wait. We walked out into that chilly Newport News winter afternoon, knowing she was being very well cared for, and able to enjoy the rest of the day. Five Hippocratic Stars for Dr. Spellman and his practice.

I've had great experiences here for over a decade now. It's sometimes challenging to get an…read moreappointment as they book up fast, but once you have it, the service is prompt and efficient. I appreciate that they pay careful attention to your insurance benefits - which can fluctuate from year to year/plan to plan. As another bonus, they have a nice little eye glasses store attached so you can one-stop shop if you'd like (I actually ended up going to Lens Crafters for a wider selection, but if you're not picky, you might find something there you like!). I also have appreciated that they have not pushed unnecessary procedures on me -- a previous eye doctor was insistent I needed lasik, and when I asked about my astigmatism, he dismissed it. The doctors here were very careful about laying out pros and cons of the procedure and actually recommended against it given the cost/benefit ratio I'd face with the type of problem I have in the one eye. Overall, I would recommend them to any new friend or colleague in the area looking for an eye doctor.

One of the best eye doctors ever!!! Dr. Bellflower is awesome!!! I would send everything I know hereread more

Associates very helpful, and did a great job dealing with all the customers. The day I went there…read morewas people everywhere, and they did a great job prioritizing the needs.

James River Eye Physicians has come through for me for a few years. With a history of glaucoma in…read moremy family, my Vision optomitrist suggest for me to come here for appointments and also being diabetic. This year was really good for yours truly regarding setting up visits months apart. Let's see how things have turned out. Just like the previous visits in the past few years, this year is basically checking on my eye pressure. Again, glaucoma runs in my family from my late mom. Appointments in February, May and this year all came back normal. The staff did a wonderful job with everything set for each visit. After changing insurance due to a job change last July, copay was at $40/visit since it's a Specialist visit. Due to my previous insurance, I actually had a credit on my account when claims took a while to be approved. So, my 1st appointment was free and the 2nd was only $10. Along with the great care from staff, this one was icing on the cake :) Again, James River Eye Physicians came through. My next appointment will be in February where we'll keep an eye on things. Till next time :)

The staff has big problems can't keep appointments and notify u when they change it don't go here…read morevery bad