family owned and insanely cheap compared to their competitor. I saw they had a bunch of reviews on…read moregoogle, but only 1 on yelp that doesn't make any sense. I've had experience with scholets or (however you spell it) in the past, and they just treat people like garbage. the people here are insanely nice and helpful, don't be afraid to ask them questions. hands down the best furniture store in oneonta.

Gordy provided the Best Customer Service I've experience in Years!…read more He helped me secure a dresser (at a discount) that was a close match to rest of the furniture in my bedroom, after learning that the line we owned had been discontinued before Covid, and none of the stores near my home had or would sell the display model that was a similar style, color and size I needed. Gordy's helpfulness in solving my problem, made it worth driving 600 miles round-trip to pick it up and bring it home. Randy Fox

Great customer service, polite and knowledgeable of what I was looking for. Not the first time…read morethere, always a pleasant experience dealing with Eon and Frank.

Put $2500 down in a mattress. Was supposed to hear about delivery this week. They took my money and…read moreclosed the same day they took my Money. Thieving bastards.

great place i needed furniture went everywhere olums with there expensive suit wearing salesmen…read morescholet got turned down for credit went to the catalog outlet with great credit purchased what i needed great service sad to see them go i have recommended them every time someone asks about furniture. God Bless You Folks!!!

From the owner: Furniture, Bedding, Mattresses, Living Room, Dining Room, Bedroom, Entertainment Centers, Toolsread more

We've been to both the original Conklin Road store and the huge new store in Oakdale Mall. What a…read moretremendous improvement in selection and atmosphere at the Mall! We had so many mattresses to try out, and Marek was a big help with advice even via text messages.

I was pleasantly surprised by my visit. They had a wide variety of mattresses. The salesman,…read moreMarek, knew the products and was very helpful. A mattress is a big investment and I left the store confident that I had made the right choice.

First off I would say Carrol is a wonderful sales person. Second, they did everything to get my two…read moremattress delivered in a timely manner. Third, I would probably not buy a mattress from them again. I bought two queen mattress, last year. I tried to send one back but.... was told no. I was disappointed and didn't complain for a year but I thought I better say their mattress are okay but... not comfortable. Sure wish they would have stepped up to the plate and allowed my to exchange mattress, I might give a more positive review.

Love love love Sleepmaster, so much so that I've made two (relatively expensive) purchases there…read more My primary motivation for searching for and purchasing WJ Southard mattresses was ecological. They are a local retailer and manufacturer. They source and use quality materials that are natural/organic. I've never experienced any off-gassing, something I'm extremely sensitive to. The longevity of the mattress far exceeds a traditional innerspring. Their mattresses definitely come at a higher price point than if you were to go to Metro Mattress, Dream City, etc., but I have no doubt I will be sleeping on our Sleepmaster mattress for 20 or more years. I can say already that after I first purchased a Linklaen in 2014, I bought a run of the mill pillowtop from Dream City for our guest bedroom. The guest bed has already shit out on us, after hosting a handful of guests and occasionally my sleepy dog. Carol is a wonderful salesperson (and she may be the only one there?), knows her product, is personable and straightforward. She always seems willing to cut a deal for you, especially if you are a return customer. I don't know if this is part of her sales gimmick, but if it is, it is effective as her delivery is quite sincere. I ended up purchasing a Linklaen, which is Sleepmaster's all latex model. It is definitely a very firm mattress, and keep in mind that if you lay on their floor model in the store, it is MUCH softer than what you will actually receive, after being broken in by many backs and butts of people wanting to test it out. When I moved into a bigger house and had a bedroom that could accommodate a king, I went back to Sleepmaster and ended up getting an Archetype pillowtop, which is a bit softer model. It is a traditional innerspring with a latex topper. There is no breaking in period for this model. It feels like it's been your ride or die mattress. It is firm enough for me, soft enough for my husband, and roomy enough for the two of us, a toddler and a dog. The Archetype pillowtop is one of Sleepmaster's most expensive models - including delivery an hour away, it set me back $3402 (I did not purchase the box spring, that was just for the mattress). However! If the mattress lasts 20 years at least, and I'm sleeping on it every night, it breaks out to about .46 cents per night's sleep, and that sounds pretty good to me. FYI, if you are searching for WJ Southard, Sleepmaster is the stockist, and that is where Google Maps will send you if you're searching for Southard.

Annette S. Walden, NY…read more Desperately need a new mattress, but didn't know where to go. Saw the reviews for Cozy Home Furniture and stopped by. Haitham greeted us and spent so much quality time explaining everying and actually showing us on a machine where our personal pressure points were. So glad we picked Cozy Home Furniture. Can't wait to get a decent mattress where we can get up without being in pain. Definitely a 5 star business.

I walked in looking for an affordable couch I could buy that day and take home, and Moe helped me…read morefind one that reclined and had a pull down middle for drinks. Very nice salesman - no pressure. Showed me some options in the warehouse behind his store, which is where I found what I bought. He gave me a good price and let me borrow a strap to tie the box down in our pick up. I recommend him and his store.

We came to Olum's discount warehouse center and were very impressed with their incredible selection…read moreof dining room tables, sofas as well as great looking and very reasonable priced digital television stands! We bought a stand that we were able to take home with its. We drove over to the "Pick Up" doors and we were helped by the kindest and most professional employee. I wish I got his name . He was s tall guy who spent a great deal of time assisting us at fitting the television stand into my daughter's trunk. It became evident that the only way we could fit the stand in the car, was if I stayed at the dock until my daughter came back to get me! The Olum's employee offered water and other treats, while waiting for my daughter to return to get me! That guy deserves a raise! He was working Sunday morning on August 28!

1 Star I have been a…read moreloyal Olum's customer for 20 years. Between my spouse and me, we have spent well over $20,000 there on appliances and furniture. I have always purchased the extended warranties and have never even taken advantage of the discounts offered toward future purchases. Until now, I had never had a problem with Olum's, and the sales staff have always been wonderful. Unfortunately, my experience with a brand-new GE refrigerator has completely changed my opinion. Shortly after the refrigerator was delivered, I noticed that it was not cooling properly. On the second day, I called Olum's because the temperature was around 50 degrees. I was told that it could take 24-48 hours for the refrigerator to reach the proper temperature, so I waited. By day four, the refrigerator was still only reaching about 45 degrees on its coldest setting. At that point, Olum's contacted GE, and GE scheduled a technician for a week later. The technician came out, diagnosed what he believed was an airflow problem, and made adjustments. Unfortunately, the refrigerator still did not get cold. Another week went by without a working refrigerator. When I contacted Olum's again, I was told that I needed to deal directly with GE. When I called GE, I was told that because the original issue had not been properly reported to them, they had to open a new service ticket. The next available appointment was three weeks away. At that point, GE allowed me to find my own technician and said they would reimburse me. Meanwhile, I lost the entire contents of my refrigerator twice. The financial loss from groceries alone was in the thousands of dollars. But the inconvenience was just as significant. Without a working refrigerator, you can't properly cook, grocery shop, store leftovers, or live your normal day-to-day life. You don't realize how essential and convenient something is until you don't have it. What has disappointed me most, however, is not that a brand-new appliance turned out to be defective. Things happen. What has disappointed me is that Olum's took no responsibility for helping make the situation right. After 20 years of loyalty and more than $20,000 spent with this local business, I expected some effort to acknowledge what my family had gone through. Instead, I was essentially told to deal with GE. And unfortunately, the story doesn't end there. Today, after everything I have been through over the past two months, I went back to Olum's and purchased another appliance--a new washer. Despite knowing the circumstances and knowing my history as a longtime customer, I was offered zero discount or accommodation toward the new purchase. If I were running a local business and had a customer who had supported me for 20 years, spent tens of thousands of dollars, continued buying from me even after a major problem, and had gone through two months without a working refrigerator, I would have made an effort to do something to make that customer feel valued. Unfortunately, I didn't feel valued. I have always believed in supporting local businesses, and for 20 years I believed my loyalty to Olum's meant something. This experience has made me question that. Buying local means very little if the business isn't willing to stand behind its customers when something goes wrong. The sales staff have always been great, but customer service is ultimately measured by what happens when there is a problem. In this case, Olum's fell far short of what I expected from a company I had supported for two decades.