We've been to both the original Conklin Road store and the huge new store in Oakdale Mall. What a tremendous improvement in selection and atmosphere at the Mall! We had so many mattresses to try out, and Marek was a big help with advice even via text messages. read more

My husband and I went to Home Plus to look for a new mattress. I did NOT want to buy on line, because you cant see, or touch on lay on the product you're buying. Its seems too risky. Start to finish the buying experience was A+. Price was fair, delivery was prompt and they made my old mattress go away. The showroom is enormous, and the products seem to be well made. We love shopping Local and American Made, so Home-Plus will be our new go-to furniture store! Closing thought-We chose the Temperpedic mattress with the memory foam topper and I have not slept this well in a long, long time! :) read more

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The new huge space in the Mall was great. Our salesperson, Jesse Czekala was kind, patient, and very knowledgeable. Process was easy and found just what we wanted. read more

The new store at the Oakdale Commens is nothing less than great! It's set up really nice and the quality is much more than I expected. Plus nobody hovered over me but when my wife had a question, she got it answered right away. Ya gotta go in this store!! read more

Multiple options for finance with meh so so credit. Laid back approach... try them out see how they feel... etc. Matt helped me to take my time and listened to some of the concerns which were mostly logic based. Got everything bundled up and satisfied with my experience. There are a very good amount of options and keep in mind the trade off when you're buying here, you don't have to hire a professional to move the stuff out you don't want. read more

HomePLUS - Decent selection with decent prices. - Furniture Stores Near Me - Binghamton, New York

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liars, Cheats and extremely dishonest. I purchased a piece of art and when I went in to the oakdale mall store to pick it up it had been sold. no excuse, no explanation, just were sorry ! Then they started lying to me. They said that they called me multiple times, however, I'm one of those people who always answer calls. I asked , it you've called me so many times why didn't you simply leave a voicemail ? The Manager, Chris refuse to even answer me. a clear indication that he was caught in a LIE ! In purchasing the piece of art and paying for it I had engaged in a contract . Homeplus ignored any and all legal standing of the sale. Frankly, I find their business model disgusting and illegal. They have zero concern for customer satisfaction and stealing is not beneath them. I am pursuing legal action against them, but I would implore my fellow senior citizen residents of the Binghamton area to avoid shopping at Homeplus . Honesty is always the best policy. Not With HomePlus ! read more

Had a great experience buying a recliner at HOME PLUS. Sales rep maerk rajner did go the extra mile to get us financed. He was knowledgeable and friendly. We highly recommend this binghamton store! ​ read more

This is a dollar store for furniture. Not a good value for the dollar. Don't get trapped to buying junk.

HomePlus provides the best service, quality, and value everyday. We've purchased a dining set as well as mattresses. The place is friendly and fun. You wont be disappointed. We look forward to our next purchase! read more

Find Matt and you will not be disappointed! He definitely goes above and beyond to meet your needs! Thanks again Matt and we're looking forward to work with you in the future! read more

Overall terrible experience. I purchased a sectional, a bunk bed, and bedroom set from them. Sectional... After less than a year, the sectional started to fray, and look 20 years old. When I purchased it, they told me to call back and they'll replace the cushions for no cost. I did. Then I heard nothing. I've tried emailing Mr. Jay Fanara on multiple occasions to no avail. I've tried calling the store where the person on the phone told me he'd have a manager call back within a couple days... nothing... Bed... When I moved last year, I set the baseboard on its legs, on carpet. My 2 year old son backed up into it knocking it over and sending it only with its own weight to the carpet. IT SPLIT RIGHT DOWN THE MIDDLE!!! For the finance options, they're great. And this was why we went there in the first place. My credit wasn't great and I needed furniture. BUT IM TELLING YOU ITS NOT WORTH IT. Before your payments end, you will be back to square one, with crappy or no furniture at all. Plus (no pun intended), you will get ZERO CUSTOMER SERVICE!!! read more

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Decided to stop in this place after driving by so many times, and considering I'm moving to a new place, I was in need of a bed. I was helped by a sales associate named Jeff , and I purchased a bed frame and mattress. What began as typical small talk turned into one of the creepiest moments ever. After completing my paper work and shaking hands, Jeff's voice got very low and quiet so his other coworkers didn't hear. He looks at me and says "By the way, you look amazing today, like really good. Would you want to get drinks sometime?" His breath was foul. I was stunned because not only was this supposed to be a simple transaction at a place of business, but Jeff looked to be in his 40's and I'm 22. Safe to say I declined his offer and speed walked out of there. I shivered in disgust. Overall insanely unprofessional sales associates preying on young women. Honestly would like a better discount if I'm going to be harassed while i'm there ! read more

We went to 8 different stores between Bing and Syracuse trying to find the perfect couch. We were at the point of nearly giving up when we found one in the showroom at HomePlus that was similar to what we were looking for but not quite. Our highly knowledgeable salesman was the able to locate a couch that not only felt the way we wanted, but was in the style that we were looking for. He went above and beyond and saved us even more hassle. Definitely recommend! read more

one of the rules for leaving reviews is that businesses should not ask (beg) customers to leave reviews. I was told if I leave a five star review, I would get a steep discount. so that is probably why there are 5 star reviews. the delivery men were nice, when they came. if I could, they would get a different rating read more

first while looking at what I wanted to buy in their online computer, I was told "we have this in stock" AFTER I bought it I was thinking they'd direct me to the place I pick up the furniture, to be told it will be shipped from New Jersey. This was the 21st of July, then it's now August 3rd and was told it would be in on Wednesday (yesterday). It is now Thursday and still no word from the store. By the way, the salesman was only good for the sale, no help after that. steer clear read more

We purchased a sofa bed a few months ago. We tried to open it for the first time today. It didn't open. Called HomePlus and they had Paul and Zack come out within the hour to fix it! The store is wonderful to work with and I would recommend them to anyone! Thanks! read more

Our family recently bought new bedding and a new 3 piece furniture set from Home Plus in May of 2024 from a terrific store manager named Ben who personally helped us select our purchases after we had to return our initial furniture purchase from Easter because it was too large to fit through our narrow hall doorways. Wendy did a super job in helping us coodinate our two furniture deliveries, and Paul and Dishawn carefully delivered our bedroom furniture on Sat., May 4th, and Tony and Dishawn were equally as careful and conscientious when they delivered our 3 piece furniture set on Sat., May 25th! We are very happy with our purchases, feel that Ben gave us a very good deal on them, and are very thankful and appreciative to all 5 Home Plus employees who served us!!!-Gary & Marla Beattie read more

They sell junky furniture and offer a promo to poor people ( let's tell it like it is here ) of year free financing . Once it hits that year mark you are charged with a exorbitant amount of money ( basically all of the money that you just paid on to your bill is now added back!) . So it's like starting all over again. I wish I was told this from the get go. I would've never signed up for it . I like that you support our troops, but other than that , this place is a joke and a rip off. read more

Delivery guys Brendan and Leo are great. Very respectful and helpful whether coming to look at a mattress under warranty or to deliver furniture. Nothing but professional. Store was very accommodating when it came to replacing a mattress under warranty. Our salesperson, Matt, was great in helping us select a new mattress. read more

We recently bought chairs at HomePlus. Shoutout to Jeremy, our sales person, and Joe and Alex, our delivery guys. We love the recliners... excellent quality and Jeremy was very helpful when we were picking them out. The delivery guys, Joe and Alex, who took our old furniture and delivered our new furniture were professional and friendly. All in all, a good experience at HomePLUS on Conklin Avenue in Binghamton. Thanks, Suzanne read more

I have been looking for a patio conversion set, I've been to all the local stores including Home Depot, Lowes, and searched on line. Decided to stop at home plus as I was passing by, and they had just what I wanted. Zach was very helpful and they offered free delivery and set up and gave me a nice sale price. It has not been delivered yet, but the experience and selection was Very good! read more

Jeff Makenzie was really nice and I appreciated his assistance with helping me find the couch and mattresses I needed.

Matt Donaldson is professional, kind, respectful, communicative, and very service focused. Bought a couch today and thankful for having Matt as my point person. Thank you, Nancy read more

We went in the store this morning for a difficult purchase of a mattress. We were greeted and told to try them out and ask for help at any time. That we did, and Jason did help us wonderfully. The whole process went so smoothly, he was knowledgeable, thorough and left us feeling good. The Jones read more

Jeremy help me find the right couch and end tables for my new apartment! Very good customer service.

We are very happy with the recliner we bought from HomePlus. The recliner was broken and would not recline. The store was very happy to replace it. The men that delivered it Leo and Brandon were polite and wore their masks and set up the chair for us and made sure we were happy with it. However we were disappointed in HomePlus communication skills. No call or text from the store to let us know they were coming. Not even a call to say they had our replacement recliner. We just happened to be home when they called. read more

John was very helpful in my wife and I making our decision. He answered all of our questions and got us a good deal on the furniture we chose. The furniture is a very spacious loveseat and a large chair.John told us that most of the new styles if not power are sectional meaning they can come apart, so if we want to take out the middle piece we can and slide the cushion sections together we can. This really helped in the choice along with the fact they are durable. read more

My experience purchasing a bed with homePLUS was fantastic. Matt Donaldson was my sales associate and he worked extremely hard to get me something I loved within my budget. He then made sure that homePLUS would hold the bed for me until my apartment was ready to receive it. A few unfortunate situations meant they stored my bed for weeks before they delivered it for free and set it up for me. 11/10 experience and would recommend to anyone. read more

This is my opinion of the service provided by HOME PLUS. 2 years ago we purchased 2 Sterns and foster Estate mattresses. One was a queen the other a king size. They were fine for about 2 years when the queen size started going soft. The edge of the queen started to break down and would not support someone sitting on the edge without sliding off the bed. The center of the bed would sink in and became uncomfortable. I called Home Plus and they came to look at the mattress. The service man checked both mattresses and agreed that they were now different. These mattresses come with a good warranty but I was told that I was complaning about a comfort issue and that they would sell me a new mattress for half price. My complaint is that I purchased 2 expensive mattresses that were the same and 2 years later they are not close to the same. read more

we received furniture that was expensive and had also bought a warranty for the furniture in case it broke. we got a sofa from them and was broke upon delivery. the bottom drawer would and still does not open. the love seat that was a set piece of furniture to go with the sofa, refused to recline properly on the left seat./ still doea not work. We bought the furniture 1 year ago. we tried to get our furniture repaired or replaced with no luck even though we had purchased the extra warranty. the people working at Homeplus do not communicate effectively, and will not help unless you "hound" them. this seems to be typical of most places of business unfortunately. my only world of advice is go to a quality store to buy furniture/mattress. Homeplus is cheap in every sense of the word, don't belive the fakery during the sales pitch because all bets are off as soon as you give them money. read more

Jason greeted us when we arrived in the store. He was very friendly and knowledgeable. We purchased some furniture for our bedroom and believe it was a great deal. read more

Me and my husband were searching for a new sofa and recliner during Covid. About a year ago we found home plus, their prices were pretty good, with good deals and discounts. So we bought a large sectional couch with a recliner for our living room. Well we found out real quick why their prices were so cheap. First, we waiting about 5-6 months for our sectional and recliner to arrive after I was told it would only take 6-8 weeks to come in (I was very patient with them knowing Covid can mess things up with shipping and what not). When my sectional finally arrived it was the completely wrong color, so back to square one waiting for them to send me the correct color which took about another month. Second, in the meantime our brand new recliner broke out of the blue. If you tried to recline it would completely flip over. So I put in a claim for a warranty to have my recliner replaced with Ben. (Ben who I was told is the "specialist" in many areas at home plus, but is really just a specialist in absolutely nothing) It took weeeeeeks to get someone to come out, and after they left it took a few more weeks for someone to answer my phone calls. I was giving a delivery date and confirmed it over the phone to arrive that Friday. My recliner was never delivered that Friday, so a few more weeks go by trying to get someone to answer my phone calls and nothing. My husband calls from a different number and boom they answer. Ben goes on telling my husband they have been trying to call me for weeks with a delivery and they have no missed calls at all from my phone number (which is a lie). This has now been going on for almost a year, and I have yet to have my new recliner or any compensation for dealing with this place. I only gave them 1 star because 0 wasn't an option. If your into rude, unprofessional, dirt bags selling you cheap pieces of shit then you should definitely shop at home plus and ask for Ben. I will be calling the BBB, and telling everyone I know to stear clear of this place read more

Fast, friendly, low pressure, and reliable... Full service operation, putting customers and quality first! Tons of financing, and lowest prices guaranteed. read more

Went to Homeplus 4 months ago and left a glowing review. However since the day of our purchase our experience has been horrible. We love most everything we bought but our sectional. I contacted them within 30 days spoke to someone did a claim as told and never heard back. My husband contacted them they came out said oh they didn't put the support in the arms we'll get it fixed and now 4 months later when they say I'll call you right back today and don't. They can come take their sectional which has proved to be awful and fix my situation in some manner or I can just stop the bank from payment because follow through is just as important as initial customer service. I am so very disappointed and frustrated. read more

We had a super great experience with Brittany Rose!! She's super personable and helped us find our perfect sectional!!

So impressed by this whole furniture store. We walked in and not given any high pressure to buy what we were looking for. Our Sales Representative Mike directed to the area to look and that was it. He checked once to see if we were finding what we were looking for and answered a couple questions. We did find our merchandise at such a reasonable price and set up our arrangements for delivery. Business the way business should be and not followed around by salespeople not giving you time to breath yet alone think. Prices are just amazingly reasonable. Truly recommend this place and will shop here more often. read more

I was considering replacing my couch since I've had it for 21 years and the mechanism on one of the reclining chairs broke. So I went online on homePLUS' website and found a very nice reclining loveseat with a console I was interested in but I was concerned how I would get my old couch out of the house. I called homePlus and Matt Donaldson answered the phone. I told him I was interested in a loveseat but had an old couch that needed to be disposed of. He said that they do dispose of your old furniture for a reasonable price of $49 & they also deliver & set-up your purchase wherever you want it in your house. I told him I was interested in the loveseat I saw on their website and Matt asked me which one it was, then told me the availability & took my order right then and there over the phone. He offered a bunch of coupon discounts and made up the order form and sent an email for me to electronically signature the form and BOOM! my loveseat was ordered easily and quickly. Matt answered all my questions and was very polite, courteous and did everything to make sure I got the best deal. I was very impressed and pleased by his customer service and how I was able to get the exact loveseat I saw on the website without even having to go to the store or purchase it online. Matt said he will contact me by phone and email to let me know when my loveseat is available & to set up a delivery date. It was so easy and as I said before, Matt was very polite and accommodating. I'm looking forward to receiving my loveseat. Once I do, I will post another review about what I thought of the loveseat. I highly recommend homePLUS to anyone. Thanks again, Matt. Sincerely, Connie I. read more

I would give negative stars if I could. Bought 2 different couches from here and had nothing but issues. The first set of couches were broken and the "leather" was coming off after 6 months as well as stitching was ripping. Took them forever to "warranty" them out. At first they lied to the warranty department. Stated we had a party and someone's dog jumped on the couch and broke it. That was a huge lie. Then the warranty department was only going to warranty the one couch and try and "fix" the other. They would never call with updates and would not return calls. Eventually they reached out months later. They then warrantied both out. We went down and picked out 2 new couches. Within 3 days they broke. They are power recliners. I have been trying to contact home plus regarding this for weeks. I have left a message with a lady and she said to call the claim department. I refused due to the couches being less than 30 days old. I then never heard from anyone and called again and left msgs on the answering machine. Have yet to hear from anyone and we still have broken couches. These couches were expensive and are broken and I am very upset with the customer service this place has. Never go to home plus. Nothing but issues and the customer service is awful. Do not recommend read more

Great experience and Zack was top notch , he helped us find an amazing mattress with a price that beat any competitors, Great place to shop for home furnishings! read more

All of their stuff is garbage, they are just as bad as American Freight. He says they have brand name stuff, but I don't see it! I wouldn't buy a used paper bag from these people! read more