Lunsfords has been my go to for years. Delivering the mail for 20yrs you need a dependable…read moremechanic. Always been top notch. Gets me back on the road and back to work quick. Stands by their work and great customer service. Been towed delivering in the snow several times. The owner seems very down to earth and doesn't break the bank! I appreciate honest work!

2005 GMC Sierra Denali needed my transfer case serviced. Lundsfords Auto lets me know it's the…read moreadapter plate that's broke allowing my transfer-case to move and break seals... they put new seals (front and back) and also a new seal in my transmission ($700). THEY FOROGT TO TIGHTEN DOWN ALL BOLTS TO THE TRANSFER-CASE. Completely loose transfercase and it broke the plate again and leaked all fluid out and burnt up my transfer-case and transmission! Owner said he wasn't gonna take blame because I should have "checked over him". They didn't want to pick it up or anything. Quality and value of customers clearly isn't on their charts.

From the moment I walked in the door, I was pleasantly surprised with a very warm welcome by the…read moreservice writer. You don't get that much in today's world. Most of the time you're made to feel like a ghost when walking into a business. Well, not here, the employees here are genuine and welcoming and that's a fact! I brought my 2021 Cadillac XT6 in for repair. I was referred to them by CarMax. Fox Total Car Care confirmed with me they'd honor my MaxCare warranty. The service writer mentioned to me they really don't like to take on these warranty repairs because the insurance companies are so slow to pay. I showed up 30 minutes early due to the snowy weather, my appointment was scheduled at 9am. They took my info minutes after I walked in and at 9am, the service tech introduced himself and asked me all of the pertinent questions for him to begin to troubleshoot my vehicle. I must admit, I'm not used to folks being so kind to start a Monday morning. Fox Total Car Care took about 3 hours to diagnose my vehicle's issues. Unfortunately for me, FTCC could not fix my XT6 due to Cadillac's proprietary software upgrades. They fully explained their inability to fix my vehicle. But, the owner personally spoke to me with a full explanation and I'm very satisfied with that. I wish they could have fixed my XT6, but I understand why they could not. Now I'm off to a dealership for its repair. I highly recommend Fox Total Car Care. They're honest and that's all you can ask for.

I cannot believe the bad customer service I received today. I asked for simple brake pads to be put…read moreonto my car and explained that I was driving to Nashville the following day. After dropping my car off in the early am I came to get my car at 5pm because I hadn't heard from them. Upon arrival they proceeded to tell me that they inspected the car and hadn't done any work to the car. I asked why? Then the owner decided to come around the counter and acted as though he wanted to assault me. Followed me to my vehicle and again tried to assault me. Asked me if my brother drove a red BMW. I said yes he does. He then began to mouth me about my brother. Let's hope this location goes out of business just like the science hill location. Rude and very unprofessional

Great people know what they're doing willing to use your parts on your vehicle if you have them…read morevery nice people very educated people and willing to help you at any time would take my car back to him unlike other shops in Somerset Kentucky

I've been coming to Wayne's for years. I actually drive from over an hour away to have my vehicle…read moremaintenance done here. They provide a two year warranty on all work and that warranty is nationwide. The repair costs are within reason and the employees are very nice and will help answer all your questions. They sell tires as well. They found a diamond ring down in the dash once when they had to remove the dash to fix the heater core. They could've just kept the ring because I didn't even know it was there but they handed it to me.

Fast service, clean environment, friendly Staff , very professional,and glad to call them family!!read more

I live quite a ways away and was encouraged by their salesman to put down $500 to hold a used…read morevehicle. However, I was concerned about what the car would actually look like if I drove all the way up to Kentucky to see it. My contact person, Elijah Hart, told me not to worry because the deposit was refundable. He did not say that it was ONLY refundable if I did not agree that it was as spotless as he was claiming. Nothing was ever put in writing and signed. I admit I should have clarified. When I changed my mind about the car altogether, AB Honda refused to refund my deposit or any part of it. I contacted Honda, received an apology, and was told that they would document a complaint against the dealership. Never give them any money up front without getting refund details in writing!

I was treated well and fairly during my buying experience. Thank you Wyatt for going above and…read morebeyond during the process. I also enjoyed my experience with the finance process. Thank you again.

Just not a very nice guy. Stopped in because my jeep was overheating and literally had nowhere to…read morego and he was a complete ass. I get it you may be over worked but hey you run a business and that's part of it.

horrible customer service, will never go back. The owner was extremely lazy and and acted drunk…read morewhen we came in.

Jeremy worked on my vehicles for as long as I could drive! Always great service, thank you!read more

I have used Powers over the last 5 years for various vehicles. No matter the issue, it was analyzed…read moreand I was given an estimate on cost and time to repair. This has occurred the 10 to 12 times I have visited the shop. Great service and honest discussions regarding repair work..