In 2024, I contacted Amerigas about purchasing our tank. After multiple unproductive conversations…read morewith customer service, I requested to speak with a supervisor. The supervisor directed me to 'review my contract,' emphasizing our commitment to the initial 3-year term. They mentioned that ending the contract early would incur a penalty fee and that selling us the tank was not an option. She informed us that the tanks have a lifespan of approximately 20 years. I inquired if they would replace our tank, given its age, and she replied that replacement would occur only if it were leaking. * Despite the aging of our current tank, Amerigas has increased the annual lease charge by 12% over the past two years. * Their propane gas prices for filling the tank are markedly higher than local market rates. When we attempt to negotiate, Amerigas remains firm, citing the contract that mandates all purchases and fillings must go through them. * Amerigas frequently adds new fees to their services. According to the contract, "The fees and charges listed are not government-imposed, nor is any portion of them paid to any government agency. The company reserves the right to change its fees and charges at any time and without prior notice." Consequently, our financial burden has increased significantly over the past 4 years. Currently, there are three separate fees on top of the already inflated propane gas costs, with the contract detailing 20 "Fees and Charges" that Amerigas can impose at their discretion. * Moreover, Amerigas recently entered our property without notice to install a tank monitor, a move permitted by the contract. Section 5 states that they have the right to access their equipment at any time. We, as lessees, are responsible for ensuring safe and unimpeded access, including keeping entry gates unlocked and clearing hazards such as ice, snow, water, and pets. From a customer service perspective, a simple call or email would have been appreciated, as we are held accountable for providing this access. If you're a renter, would you leave your door unlocked and kennel your pets just so the building owner can enter at any time? We recently contacted Amerigas once more to request the purchase of our tank, but they denied our request again. Interestingly, we have heard that they have sold tanks to other homeowners in the past. According to Section 15 of our contract, "You and Company may mutually agree that Company will sell you the underground tank in lieu of physically removing the tank from (your) property." * Considering terminating services with Amerigas is a costly decision. If your tank contains more than 5% propane gas at the time of contract termination, you will incur a fee. Therefore, you need to use up your propane gas and coordinate with another provider to time the transition. If you need a small amount of propane from Amerigas for coordination purposes, they will only deliver a minimum of 100 gallons and charge a will-call fee as well as a leak check charge, since the lessee drains the tank to less than 5%. * Additionally, we are responsible for the excavation of the tank, furnishing fill, resurfacing, landscaping, and restoring our property. Amerigas will also bill us for a "tank pick-up fee." Based on our experience, there are likely additional fees we will be responsible for, as the 13-page Amerigas contract undoubtedly contains other loopholes that they will charge us for during the termination process. We acknowledge that we followed the previous homeowner's decision to sign with Amerigas at the time of our home purchase. As newcomers to the propane gas supply, we were unaware of the available options. For those reading this, it is crucial to thoroughly review the Amerigas contract and fees when assuming home ownership. Additionally, compare local competitive prices and consider keeping your options open and flexible for purchasing propane gas. We're very disappointed and frustrated with Amerigas, as I'm sure you will be too.

We requested they come get their tank and they wanted to charge us for early cancellation and…read moredraining the tank, we refused but told them to cancel. We have had the tank since 1990, the tank was emptied by our new provider.They claim we singled something in 2023, when they bought out our old company and now they want 425 dollars to come get it, and they have been charging us tank rental ether and late fees since Dec.

They charge 30-40% more than the competition and optimize deliveries around maximizing profit (i.e…read more when propane is priced the highest). I had them switch me to will call rather than keep full for that reason mid 2024 and verified the change online. Furthermore I kept updating my tank level online and as of today it's at 60%. Thus I was shocked to see them deliver at one of the highest rates of the year today, without an order. I still see place order in the account which wasn't there before I switched to will call and all of a sudden they dropped my tank reading to 34% and decided to deliver and pocket about $200 of my money in excess of what I'd pay in the summer.

I called this company to have my tank filled over 6 weeks ago... each order was rejected and they…read morecontinued to delay said order week by week. By the time the company responded to my inquires the winter season had set in and I was told that my could no longer be serviced because the road leading up to my address was "steep" and "snowy." My road was not covered in snow when I had ordered for the tank to be filled several weeks ago. This is also Breckenridge Colorado - nearly every road is to be steep and snowy... so if your company is unwilling to deliver in these conditions then why bother opening a branch in our area. My house and my family rely on a gas tank to survive the winter - thank you Ferrell Gas located at 104 N summit blvd for putting our lives in jeopardy. Mind you - I also have offered tow assistance and and scheduled snow plowing/removal but to no avail - this company (particularly this branch and its manager and his drivers) has completely screwed up this entire situation and has yet to offer any accountability.

We are updating our past negative review after meeting this morning with Randy, owner of comfurt…read moregas. Randy took the time to listen to our concerns and survey the situation and agreed that he had made a mistake and apologized. He went above and beyond to make things right, and we are very grateful for him listening to us and driving 30 miles to assess our unique situation and correct it.

Horrible...serviced the house for years than all of a sudden didn't like where tank was located and…read morewanted us to pay to move it and pay him for bigger tank... basically tried to leverage us. Rude and horrible service... much better options in town.

Probably the best Sinclair I have ever been to.... perfect Parking & perfect gas. The place was…read moreawesome

From the owner: Premium Quality Lubricants for Farm, Home and Industry in Grand County…read more Blackwell Oil Company Inc & Gas Station is a locally owned business that has been servicing the Granby Area for over 50 years. They offer premium quality lubricants for farm, home and industry in Grand County. Services & Products: Gasoline Service Station Wholesale Petroleum Bulk Station Fuel Oils Petroleum Oils & Products Oil & Gas Exploration & Development Propane Natural Gas Kerosene Convenience Stores Gas Measurement Services Oil Field Equipment Grocery Store Wholesale Gasoline Agricultural Services Farms Homes Motor oil Petroleum HD tractor fluid super HD II Please call or stop by our locations today!

This company is money-hungry, and NOT customer friendly! Their price per gallon is currently 16…read morecents higher than other local companies, and they charge unreasonable late fees if the tank rent is ever overdue. My elderly mother's tank ran low so I shut it off to avoid having it run out, and now they refuse to fill her tank unless she agrees to pay an extra $90.00 for a leak test!! This is unreasonable! Now her house is without gas (indefinitely) in the middle of January!

I've been dealing with this company my whole life! Everyone is super nice and super careful with…read morethe hazards you get from buying propane. They always lend a hand to fix something on a gas appliance with Minimal or no charge and assure the junk 20 gallon tanks everywhere won't hurt you or your family from a leak or fire. Miss old Bob, the founder and owner! He delivered to my childhood home and was a superhero in my mind. Go Independent Gas! Thanks for the great years of service you all!

Even if you think you don't need anything, stop and check out Murdoch's! The selection ranges from…read moreclothing to hunting to camping gear to ski gear to pet treats to candles and on and on! The staff are very friendly and available to help you find what you are looking for. Prices are reasonable for a mountain town and I highly recommend stopping by!

Need a pair of shorts for the jacuzzi? How about some socks? Dog food?…read more Check to all of that. Murdoch's had all the things that we forgot to pack-- and then some. The place is stuffed to the gills- at times it was hard to navigate. But you need something- they have it.

Great friendly staff and the Manager is top notch. Bilingual and always willing to help anyone that…read morewalks through the door.

Fuel and hot chocolate or hot coffee…read more Great pit stop before going up the mountain. Propane is available. Firewood is $7.99

very unethical business. They put up sale signs, then you go to buy and oops that deal ended. Also…read morethey refuse to honor that sale sign. bait and switch. Very tacky.

Been doing business here for a decade and yes there have been changes in ownership and customer…read moreservice has never changed. Now one beef is the new guy's charge for air. It used to be free that is my only complaint. :-)