Not a friendly office. Care is good. I have a chronic condition and a few doctors came in to look…read moreat me and then are all all standing around staring at me. Dr Light is an arrogant and smug personWill never go back If u want average care with no compassion this is the place to go

During 2 min visit I couldn't get any diagnosis, zero answers on my questions, just recommendation…read morefor allergy test . Quickest visit ever ! They send me extremely high bill. After discussing with billing department about quality of dr visit and pricing, 2 weeks later I got bill even higher than previous one . Dishonest approach to the patients !!!

One of the worst experiences. I came in with two issues and I left with high bills and none of my…read moreissues were solved. First of all, I asked from the start what is the price for my appointment and let me know how much is my co-pay for appointment or any procedure. Receptionist said she will check. She didn't. I had to go back and ask and I was told the price that was acceptable to me. I paid at the end of my visit. Doctor Ganc did not know about the solution for my issue that I was presenting, he kept saying this kind of procedure doesn't exist, acted like I'm crazy. After I convinced him that it does exist and wanted to show him about it online, he finally said "We don't do it here in this office". So I left without my issues solved and after one or two months I received a letter saying I have to go back to do some scans otherwise I have risk for tumors and death. It's just their procedure to scare a patient into coming back and performing different recommended procedures (that I actually didn't need, I had done it elsewhere). After about four months I received a bill for over 250$ I didn't know what about. As I was told my appointment co-pay included everything. Very rude billing department employee lied about my insurance paying their bill only now, that's why they send some strange bills after almost half a year! Just so disappointed with this clinic. By law they are supposed to tell each client how much is their payment before any procedure and NOT 4 months later! Shame. Please beware this place and read all 1 star reviews. I wish I red these reviews first, it would safe my time and money.

I've known Daniel Ganc since he started in his medical practice in East Boca about 8 years ago…read more While I did not visit him frequently for the care of my all year long allergies, he was part of a larger ENT practice where I saw one of his colleagues. Recently I was hospitalized through the Emergency Department for the treatment of epistaxis, or commonly known as a nose bleed. So, all of you out there may wonder, especially if you have had children, what's the big deal with a nose bleed which requires hospitalization? Well, the big deal is when you're a man of my age, with underlying complex medical conditions which include cardiac disease and A-Fib, and are on "blood thinners" to prevent the risk of a stroke, then that simple nose bleed converts to a life threatening uncontrollable bleed. And that's exactly what I found myself with on a recent Saturday at 5 AM. After an ER experience which eventually led to an appropriate decision to admit, my ENT was called in to consult with the object of doing a cauterization to stop the bleed. Dr Ganc was covering for my ENT. Packing the nostrils did not stop the bleed, in fact, it caused the blood to run down my throat and create a gagging effect and development of blood clots. Yes, messy and not what you want to read about as you are glancing through Yelp having a coffee or dinner. But it was a real serious medical challenge. And you may be faced with one and need how to proceed and who to call. Dr Ganc showed up bedside at around 7:30 AM, on a rainy Saturday, looking like he had just finished a modeling shoot. Yes, he's handsome. No, he's attractive. No, he's hot. Yes, he's very very hot. But more importantly, he's imminently qualified and exceedingly well trained. A graduate of University of Pennsylvania, medical training at Baylor College of Medicine, and Rutgers-New Jersey Medical School he relocated to South Florida. He is an Assistant Professor at FAU College of Medicine and is up to date in his field. His areas of expertise include balloon sinuplasty for sinusitis, headaches and nasal congestion (who doesn't have these?) as well as voice and swallowing problems and allergy testing. But for me, not only was he a sight for weary and sore eyes, he was my savior. He was sensitive, listened to me and questioned me extensively about symptoms, what had been done in the various ER visits, prior history, and of course, the delicate discussion about going off the two blood thinners and the risks associated. After agreeing to proceed, he examined me thoroughly, through both nostrils, my throat, ears. He pressed. He probed. He held his finger on my tongue so tight and so far down my throat I thought I was in some S&M film rehearsal. But it was all necessary to determine where the bleed came from, and to properly cauterize my nostril. He also suctioned out all the blood clots that had accumulated in his throat which were causing me to gag and throw up blood. Yes this is a vivid discussion, but no different than my Yelp Friends who describe food sauces or drink mixers in exacting and sometime annoying details. Bottom line, he was there for me on an early Saturday morning and did what was needed to stabilize my condition. When he left, about 95 minutes later, I was exceedingly appreciative. He was technically proficient, sensitive and engaging. He remembered when we first met, that my partner/husband was Puerto Rican (he speaks Spanish, French, Hebrew, and Portuguese fluently) as well as some Creole. He is a genuinely nice guy, and if reviewers comment otherwise, discount their rankings. A followup visit to his office post hospital discharge was handled in an efficient and professional manner. I was squeezed in on a busy Monday morning and once in his presence was given all the time I needed. Need an ENT? If you insurance covers this provider, make an appointment immediately and get yourself highly qualified well trained sensitive care, packed into a model's persona. Go for it. Get that ENT checkup! You'll be a happy

Amazing office and Doctors! Dr Parnes set my broken nose,…read morehe was amazing!! The office staff is friendly and Kind!

I was directed here by my physician to see if my hearing loss was curable. I have dealt with many a…read moreyears of hearing disabilities and have had my share of visits with ENT's. I have had pretty much every procedure they offer and know what each test is for. At my visit the ENT doctor advised me that my only option was hearing aids, at which I had already been told. The service at the visit is not why I wouldn't recommend Platinum Ear, Nose and Throat. I wouldn't recommend them because of their billing practices. I received a bill from them after my insurance had paid all they would cover. It was an itemized bill so imagine my surprise when I saw several services that I knew I never received at my visit. I called the billing office to complain and after several minutes of argumentation, the girl in the billing department stated that it didn't matter what I received that I had signed the paperwork when I was leaving stating I did. My bad again for not reading the fine print. I told her I wasn't happy with her response and whether I signed the paper or not they shouldn't charge me for services not received. She told me that she would have to let me speak to the manager and that she happened to be out that day and would have to call me back. A month later and I have never received that call, that's their answer to customer service. If you believe you will give this place a try, by all means go. The doctor really wasn't that bad. However, do yourself a solid and make note of the procedures that are given to you and be sure to read and understand the paperwork that they will ask you to sign. Not a good way to do business especially taking advantage of people whom don't read the paperwork.

I saw my Internist and he recommend Platinum ENT. They have probably the nicest medical office I…read morehave ever seen. I saw Dr. Milo Bastianelli, who is very personable and professional. Excellent experience, I highly recommend them.

Everything could improve. Dr Parnes back in the day was great. But his staff and the dr were…read moreawful. Dr Parnes could not figure out my ear issue and than didn't want me. Turned out I had fluid in my ear and a great ent Dr widdick healed me. Good luck. Dont need him and dont want him.

I've had this ENT practice for 21 years! My "go-to" doc is Ari Wirtschafter, who is well trained,,…read moresuper smart, and has a great sense of presentation and is patient focused. He does not over prescribe medications if your issues are related to allergies or sinus, but does offer solid advice on how to address them in our south Florida climate. He articulately explained how hearing loss, if left untreated, would contribute to cognitive decline, and affect other conditions such as diabetes and cardiac disease and high BP. Bottom line, I like him. A lot. He is part of a large practice with lots of support staff, and they all seem to work well together. And he isn't stuffy and full of himself. After your visit he walks you to the checkout staff, a nice touch. Need an outstanding very bright and articulate ENT specialist, see Wirtschafter.

The care was fine the service was poor. My hearing aides cut out when receiving a phone call. Too…read morenoisy in a restaurant. Most importantly I purchased 2 devices for listening through my hearing aides for my TV's. Both don't work properly. When I called to speak to someone at the office I was handled very poorly. No follow up phone calls. Their patient service is rock bottom poor.

Just left my last visit in this office. I'm tired of spending a lot of money for no results. My…read moreissue is worse than when I started treatment. I didn't feel heard by the doctor, he responded to my questions without addressing the question. I felt like I asked the same question three times and either he just didn't know and couldn't say that or he just wasn't interested in listening. Also I found the front desk staff to be quite unwelcoming. Some staff are genuinely lovely (reason for 2 stars) but in general this doctor and office is well below the expectations I had.

DR.Nachlas and his staff are very sweet and caring, but my sinus surgery didn't work, after 3…read moremonths of Dr. Nachlas trying to help with different meds and sinus rinses, nothing helps. Very disappointed

I just met with Dr. Parnes. He is the third ENT I have seen in the last couple months. I was very…read moreimpressed with his knowledge and ability to give guidance to me as I am dealing with throat cancer. I highly recommend him as a specialist. You could not ask for a more competent specialist in my opinion. Thank you so much Dr. Parsons.

I was referred to Platinum ENT due to tinnitus. I first me with the Audiology Technician who…read moreexplained exactly what the tests were and what they could show. Then he performed a very comprehensive test. He was efficient, knowledgeable and made me feel very relaxed & comfortable. Then I met with Dr. Bastianelli - my ENT Doctor- who explained what they expected once they had the second test - my sonogram - which, unfortunately, hadn't been forwarded to him. He was very professional, and answered all my questions & concerns. I told him I'd expedite delivery of my sonogram. Two days later I dropped off the sonogram (04/15) and my Consultation Appointment is in three days. I expect that whatever the test results show I will be in good hands.

Dr. Zopo has shown my mother and I the greatest care and concern one could expect from a doctor…read more Unlike some doctors, Dr. Zopo actually cares about his patients. He has treated me for several issues, and I plan on keeping him as my primary physician.

The office lost my EKG, did the wrong blood test and misrepresented my insurance. The office has…read moreadded numerous doctors and is now totally disorganized and unresponsive. Go elsewhere!