I ordered flowers to be delivered on Monday. They hadn't been delivered as of Wednesday, so I…read morecalled Schroeder's and was told that the arrangement had not even been made yet. I was promised that it would be made and delivered that day. It's Thursday afternoon and has still not been delivered. I called the store and the man who answered was very rude, never apologized and said "it's a busy time of year." He then told me it had been delivered. When I told him it was not, I was told, "maybe you'll have better luck with another florist." I ended the call. He called back to say the arrangement was still sitting in their back room and has not been delivered. Despite not being delivered four days after it was supposed to be, they charged my account earlier in the week. Horrible customer service. Still no product, despite being charged for the arrangement and the delivery.

I ordered a "Spring Has Sprung" arrangement online on May 7th to be delivered the Thursday before…read moreMother's Day May 9th. I chose this arrangement because of the cute vase and look. The arrangement was not delivered until May 15th and was not the arrangement that I had ordered. When I called to Schroeder's to inquire about this, Karen basically told me that they were catching up from deliveries that could not be delivered on Mother's Day. No apology, nothing. Everything digressed from there. I was not asking for a refund nor did I mention it, however, I think that an acknowledgement and apology would have been nice. I am assuming that this is their normal operating procedure. I guess that I should feel lucky that my mom eventually received her flowers.

Purchased a shrub in April. We were told they are half price. A month later we called them and…read moresaid it is not budding out, which they told us to wait a while longer, as some take time to adjust to the planting. After 3 months, we dug it up and took it back. We were told that it was last years stock, and there is no guarantee on sale items. It would have been nice if we were told that when we purchased the shrub, since if we had known they sell plants that are not alive, why would we have bought it. I have NEVER purchased a plant that did not live in my life, until we went to Van Zeeland's. Obviously, I will never go back again to purchase over priced, no guarantee stock from them.

Excellent selection of trees and plants. Sometimes I just walk the yard to see their inventory!…read more Staff is very knowledgeable and helpful - thank you Rachel and Carrie. I have used four years in a row and each time had a wonderful experience of workers arriving on time, taking care with the new installations, explaining watering needs, site cleanup and any recommendations. I highly recommend. I've already got some ideas for future work!

This is what you get when you order St Vince stone from Zillges. We ordered 3 tons of this river…read morestone and got 2 tons of stone and 1 ton of hard clay and landscape fabric that we have to pressure wash off before we can lay it down. This is total BS.

Called this morning looking for someone to clean the chimney in our new home. Zillges can't do…read morethat, but they took the time over the phone to show me how to light my gas fireplace and were SUPER patient and kind. If you need any of the services they DO provide, I would highly recommend them.

if you do not live in the immediate area and can deal face to face with this company, please save…read moreyourself the frustration and find another company. I attempted to contact via phone and email for weeks to get an answer on having one of the Amish gazebos they advertise built. my phone calls were forgotten and my emails were lost or ignored. Finally after I called back yet again, I was told that I lived to far away (1 hr 50 min) for them to come and construct it. But they never contacted me to tell me that. Incredibly inept and inconsiderate in communicating with a potential customer.

If you are looking for any tanning needs THIS is the place! Steve is super knowledgeable about all…read morethings tanning. They also have a great supply of summer grills and anything that goes with it. Do not pass this place up without stopping!!

Highly recommend! Everything from picking out the stone, the staff member that took measurements…read moreand install crew was a great experience. Total professional, courteous and did an amazing job! Thank you.

I cannot say enough great things about Bay Area Granite and Marble in Appleton. We had a different…read morestore (Surface Creations) install new Quartz countertops in our kitchen. It was a terrible install they took the gloss out of an area when trying to remove a seam chip. We came to BAGM with the intent of replacing the damaged counter. When the BAGM person came out to measure the counter he said we didn't need to replace the counter they could repair the area good as new (something Surface Creations said there was no way to repair, so get over it). Low and behold in less than one hour BAGM's Service Rep repaired the defect, good as new! We cannot say enough good things about BAGM. We wanted to use BAGM right from the start but they didn't do backsplashes, and contractors were hard to find so we went with a store that could do it all. Lucky for us the backsplash person did a great job. We highly recommend you consider Bay Area Granite and Marble for your stone countertops. They are good people and very well qualified.

Guys get a little lazy on the job but overall, GOOD. Customer service is GREAT. CARRIE makes the…read moreguys come back if not satisfied. Will continue contracts.

I live in Texas and routinely purchase gift certificates from ProX for my parents home. My parents…read moreenjoy the different lawn services available, and the customer service is outstanding. I will continue to do business with Pro X. Thanks!