I've reviewed this business multiple times over the 30 plus years I have been going here. It's…read moreunfortunately been a hit and miss experience. Recently I had that same experience with getting my 30 year old mower repaired. It took 3 tries for them to pinpoint the electrical issue, but they didn't charge me for all the parts and labor , which was fair. I really wish they were more hits than misses and I could give them a better review, because I would prefer to shop locally.

I have been dealing with Bud Herbert Motors for almost 20 years and have purchased three lawn…read moretractors and other equipment. They have done all the servicing and repairs when needed. Their service department has always done a good job and their counter staff has always been helpful with my questions and helping me find the right equipment for the jobs I needed to get done. I purchased a new lawn tractor 2 years ago and had an issue with the mower deck belts on my first mow of this season after my yearly service. They sent out a repair/pick up person with new belts, took the deck off the tractor, gave it a thorough checking and replaced the belts at no charge. I could not be more pleased with this Company !

We brought in our mower that was 2 months out of warranty. It wouldn't start (it had a guaranteed…read moreto start system). We were told the carburetor was clogged. We paid for the repair and tune up, and when we got it back, it was extremely loud, apparently, during the repair he had punctured the muffler. I asked if he would fix it, but he wanted to charge extra to fix the muffler. This was just a month outside of the warranty, and with it. Still being a pretty new lawnmower we were expecting it to be back to new condition after repair Over the summer, it continued to struggle to start, but it would start. Now about six months after the repair, it's not starting, the muffler is still loud and shot, and it almost feels like more damage was done to the lawnmower than was repaired. It looks like we need to pay to get it fixed again, but at this point, we're wondering if we should just buy a new one because of all of the extra damage. Even with the noise canceling headphones the damaged muffler is so loud that it makes it hard to mow having autism spectrum disorder. A part of me has wondered if I even got the right lawn mower back. I'm pretty sure I did, but there were new issues after the repair that didn't exist before.

My walk behind lawn mower had stopped working, and wouldn't start, no matter what I did. I saw…read moregreat reviews for Neighborhood Lawnmower Repair and decided to give them a try. I made the 30 minute drive with my mower to the repair shop. The man I dropped off the lawnmower to was friendly, knowledgeable, and provided me a time frame of at least 3 weeks, which was perfectly understandable. He gave me an estimate of $127-187, mainly from the tune up. He said he would contact me before he added on any parts, which would raise the price. 30 days had passed, and I had left a few messages with him (about day 26-30). Unfortunately, I did not receive a return call. Day 40 arrived and I was getting worried because I could not reach someone at Neighborhood Lawnmower Repair. By this time, I had payed a business to service our lawn about 3-4 times. I called the repair shop and finally received a call back. I was told the mower had received a tune-up and a new carburetor. I did not receive a call about the added part, which would have helped in deciding whether to keep the mower or not. I stopped by to get the mower, and when he tested it, it did work. He apologized, I accepted and left. Although I disliked wasting time and fuel, I also realized he could have just let me leave with a non-functioning lawn mower. The next week, he told me what he did to get it running again, and it would be ready for pick up. I returned and he started up the mower for me. It worked, sounded good and was ready for mowing. That's when I received the hardest hit...$222 and change. That was a HUGE hit, especially when I wasn't informed it would be that high. I payed, took my mower and went on my way. I had did the math: The repair's total was $222 + $180 for lawn service, which equals $402...the price of a good electric mower. The good: Neighborhood Lawn Care knows how to repair, tune-up and recommend lawn mowers. They are an honest company, when it comes to releasing a working/repaired mower. They could have let me leave with a non working mower the first time, but didn't. The bad: Neighborhood Lawn Care suffers from poor communication with customers regarding almost every step of the process. I understand business can be overwhelming, especially when there is a lot to work on. However, good communication will keep people coming back. I didn't know what was going on with my mower for 40 days -- no call and couldn't reach anyone. I was told one price as a variable estimate, only to have a sizably large price increase. When I asked for a possible discount for the non-communication, wasted trip, extremely long wait and sticker shock, I was told that was a discounted price. If you have the time to wait over a month with no communication and the large amount of money to spend on your mower, this is the place for you. They do know how to fix mowers. However, (for me), this just wasn't worth the wasted time, fuel and money.

Super helpful and very professional. Have not purchased anything there yet, but their prices seem…read moreto be great. I just had my mower blades sharpened, but they were as sharp as I ever remember them.

I've used Bramble since the days of Madisonville(bramble whetzel) almost 60plus years, I've bought…read moreMowers, chain saws, weed eaters, gas and battery all was great, service exceptional, Highly HIGHLY recommend I had a chain saw stolen years ago and they had the serial number years later, cannot thank them for great service and quality. Just bought a new mower, wife wanted a ex-mark so I bought it and when I went to pick it up, changed my mind, wanted to save a few extra dollars, they changed without a word, now i have a Scag, great machine, cheaper.

Just returned from the West Chester store, I got a text yesterday telling me a part I had ordered…read morehad arrived. The part was supposed to arrive last Friday, this is Weds. Turns out the part has not arrived. No apology, just rudeness. The part was an air filter for a $1500 mower I bought from them 2 years ago, I've spent thousands at this place I'll never go back.

I stared using this guys the last 4 months on parts for pressure washer/ wood chipper lawn mower…read moreand saws. They have great prices and very friendly. Hell if you have the part number for what you are look for they treat you like family! Was just in again and had them try to tune my chainsaw with new carb. I replaced it and purchased part on Amazon but still could not tune it correctly. They tried and was unable to tune carb so they said no charge. They also gave me info on what they think was wrong and why couldn't be done. So since they know more I was given a price of 80 bucks to repair. I gave the ok and chainsaw works. They are trust worthy and know there stuff from all brands. Will recommend them to anyone who needs a repair done or parts on lawn equipment.

I've rented numerous pieces of outdoor construction equipment from Central Tool for the last two…read moreyears (Vermeer chipper/shredder, Vermeer Dingo, Bobcat T590, Bobcat S175) and was always very pleased with the quality of the equipment and the friendly service. One way to tell whether or not you've done business with a good company is how they treat you when things don't go swell; case in point: I recently rented a Vermeer Dingo and threw the tread while in my creek (my fault). They dispatched their onsite maintenance team to fork it out with a T590, and then left the T590 behind for me to use (about 3x capacity). Because of their promptness and courtesy, I was still able to place 76 yards of fill dirt and contour it before the (vestigial hurricane) torrential rains came this weekend. This was a big deal because that dirt was placed to stop my home from flooding due to the nearby creek.

I've rented equipment from Central Tool Rental starting back in the 90's. In 2004 I moved and…read morecontinued to rent off and on from Central tool. Many circumstances due to my location lead me to rent from other rentals throughout Southwest Ohio. Doing so I've experienced many break downs, accidental rental reservation headaches the day of pickup and the lack of care and service from other rentals. I was always caught wasting my time fixing other rentals equipment.....with complete disregard for safety and care. So many negative experiences lead me to now rent ONLY from Central Tool for ALL my rentals no matter the distance. Their equipment is always updated, clean, and fully operational as expected rental after rental. No BS, they are upfront with the costs and willing to do what they can to load, unload and most of all they take the time to build a relationship. Central Tool Rental should be rated teh best rental ever! if you don't think so you might be stupid or just a dumb individual that can't operate machinery bigger than a weed eater! My opinion anyway......

I asked to leave my mower for repair while I was gone for 2 weeks. I was told that they could not…read morekeep it that long. I said that if I waited until I got back, the season would be upon us, they would be busy, I would have a long wait, and the lawn would be out of control. They refused. We I got back I called and was told there would be a 2 week delay as they were busy. Surprise, surprise. They could keep my mower for 2 weeks when they were busy and it was waiting to be repaired, but not 2 weeks when they were not busy and a portion of that time was after the repair. It would have been a good thing for Them and Me if they had repaired my mower in my absence, before the busy season.

Fixed my snow blower 5 minute repair. Didn't even have to unload it. Highly recommend. Thanks John.read more

They serviced our Miele vacuum efficiently and barely charged us for parts haha. The team clearly…read moreknow what they're doing and it obviously feels like a business that's well established and great fit for the commmunity.

New to the area and had an issue with my hydraulic lift on my chair. They ordered me a new one and…read moreput it on for a very reasonable price. The man there even carried it out to the car. Friendly, helpful, and they have excellent shopping.

Very helpful picking out the right tool for the job. Gave me some good tips. They have a great…read moreselection of tools to rent. They loaded a heavy tool in the back of the car for me. My shoulder has a torn ligament so I was very thankful. I had forgot I had the tool and they kindly asked if I was ready to return, which I did.

Neat place with great service and a knowledgeable staff. We recently bought a used stump grinder…read morehere and the staff was extremely helpful every step of the way. They really took the time to clean it, provide maintenance records, and show us the workings of it before we purchased. Will definitely visit here for all our equipment needs. They have a great inventory and selection of quality of equipment.