[886] 4-2-2019…read more This funeral home is located on a busy but easy accessible street in Totowa. Plenty of parking in back and the side lot. The staff is very friendly. They guided me on where to go and park during the funeral ceremony My friend had her dad's service here and she was very impressed with the staff and help provided. She is not on yelp but wanted to make sure you knew that the staff was great when she made all the arrangements. Definitely a place I would recommend if needed.

Recently used Festa for the passing of my learning disabled cousin. I did this remotely as I live…read morein Washington, D.C. They took care of everything fabulously! At first I wanted him cremated then changed my mind last minute. No problem they took care of it immediately. When I went up for the burial, Charlie, the representative, was wonderful! Very caring and said some prayers at the gravesite because I had elected not to have a priest. I see some bad reviews here but in my experience I would not hesitate to use them. They were very caring and very responsive to my needs. The reason I used them was one of my cousins caregivers recommended them. She has been a hospice care giver for 20 plus years so I figured her recommendation was solid. It was!

fast and professional service. cant recommend this place more after dealing with a few other…read morefuneral homes this decade. Erika is super friendly and communicates progress frequently. Youre never left hanging or having to pull teeth for answers or updates.

The staff at VanderPlaat were low key and extremely attentive. Since my mom has Alzheimer it was…read moreonly my siblings and me involved. The cost's involved were reasonable. But the way we where handled is best summed up by gentle courtesy. Our Funeral director "Gary" was extremely efficient without rushing us along. He had answers to our questions and his questions help elicit thoughtful responses from us. He kinda knew what we needed to ask and if we didn't he would lead us into that area. Although he was dealing with a very serious matter he never let us get so far off topic as to drag out the important work that needed to be done. The actual viewing was exactly as described. NOTHING was a problem, the staff was always visible and available but not in the way. Really you could do no better. A death in the family really is the worst, but i can heartily recomend Vander Plaat in your time of need

I've used this funeral twice over the years.Thumbs up very nice place .Joe & Staff were very helpfulread more

If I could give this place 0 stars I would. The guy (Joe I believe) was super unprofessional and…read morecareless throughout the entire process. From planning to execution he seemed not to care at all about the nuances that a funeral entails. On the day of the funeral he tried shooing away numerous members of the family that were grieving simply because we were falling a minutes behind schedule for the procession. He was an absolute moron. Only cared about his idiot son and his middle school basketball refereeing career.

John Houston is a veteran funeral professional. He is honorable and reliable. I recommend him,…read morewithout reservation, to any family seeking funeral service of high quality and good value. --Jonathan Bornstein

I highly recommend John B. Houston Funeral Home to anyone who's looking for a compassionate,…read morecaring, & loving team who will gracefully lay your love one to peace. Understand this team go above and beyond for their customers. They are understanding,caring and over all phenomenal... when it comes to comfort look no further they will provide. Mr La-Garde is the best... You will definitely be satisfied with his services.

We cannot thank you enough for the kindness and caring you showed us during our cousin's funeral…read more I came from out of state and learned of her passing. You handled everything for us to perfection. Thank you hardly seems like enough. God bless you all.

I know this might not mean much around the 5 star reviews of this place but what we experienced…read morewith them was unbelievable. We had an incident with the guy that works at the funeral home . My cousin came to the wake at 7. He didn't know my mother in law's last name .my cousin who's a dark skinned minority asked "is this the only wake going on now? "and the guy told him " you're not in the right place " since he wasn't caucasian like everyone else at the funeral. Mind you this was the only wake going on at the time. Then the wake ended at 7:00 and we were all waiting to use the bathroom it was like 7:15 and the guy walks by me (I'm a minority, my husband is white) and says " you know we're closed -"then he shows his watch to me and taps it with his index finger loudly like 3 times in my face . His tone of voice was like he was talking down to me. I got so mad. . I told him he was being inconsiderate and then he says " we close at 7- even the family already left!" That's when my husband started getting more upset and said WE ARE THE FAMILY - that's my mother that just died- and this is her daughter in law and granddaughters . The guy was so rude and insensitive. He apologized after but idk if he meant it. Then we told the funeral director in the morning. Apparently the guy already told him his side of the story. And the funeral director's response was " he's been working with us for 10 years." thats an insensitive response too. He basically minimized the situation and sided with the employee .So they basically made it look like my husband overreacted. The employee should have been more professional and tactful in how he spoke to us, We were debating whether we should post a review but now we feel we need to let the public know if you are considering this place that we want you to know what we experienced. Insensitive people should not be working in the funeral home industry. He was clearly racist- we are already mourning and we had to put up with this ! I did not want to put one star either but I had to post a star to post this review. . I know they will turn around and post something that makes them seem compassionate but WE KNOW WHAT WE EXPERIENCED! The whole family is still in shock about his behavior. We just lost our loved one and he made it feel WORSE. I know it might not make a difference but we cannot have other people experience this type of behavior too!