We knew what was happening every step of the way -- how we should prepare, what parts of our home…read moreneeded attention, how to price, how to stage. She had the connections to get things done. She kept us informed on what the market was doing, how best to respond to offers, and how to find the right buyers. Great experience. Highly recommended.

Niki is absolutely the best real estate agent I have ever worked with. She helped me get my home…read moremarket ready and sold for a fantastic price in a record amount of time. She also helped me find the perfect new home to move into. She worked with me every step of the way to make the process as smooth as possible. Her expertise is outstanding. If I ever need to move again I will definitely ask Niki to be my real estate agent.

As a first-time homebuyer I was understandably nervous about the entire process, vastly…read moreunder-informed on how and with whom to proceed with, and generally had not a clue how to do much of anything for this process. Andrew Birchall of Birchall & Co. never wavered in his steadfast knowledge, patience, and support through all of the jitters of the process. By all standards compared to every other account from friends, his service is complete luxury quality. Without hesitation I will emphatically recommend him to everyone that mentions real estate and most assuredly will be returning to him when I need it!

I highly recommend vance and his team they truly are amazing and get the job done in a timely…read moremanner with the upmost respect and makes buying a house as painless as possible. But not only that they just are amazing people and caring they treat you well and dont give you any gimmicks or hidden agendas or fees. I would say 5 star amazing service, people. Much love to them all.

Improve the non-existing customer service they claim to have by calling the customers back and…read morefollowing through. We started this house buying nightmare in the beginning of March with Anthony. We had been told to download the app and "your info will be updated in that", well here it is two months later, loan is in underwriting and that app is still not updated. We've had to make ALL the phone calls to find out any information regarding all aspects of our loan. Our closing, which has been now pushed back three times, is STILL NO CLOSER to an end. We have paid for services that NEVER transpired. They have tried to push us into a higher cost loan type, I'm not talking about interest rates either, BUT the loan it's self and then when we refused it's been quite apparent that the only people they have put on our contract are incompetent, pocket lining, non-personable "experts" that could care less about their customer's needs. We have waited for days now to hear back from someone in a "higher-up management position, I heard his name was Robert and Vance" to file a complaint. Many of the people that WE were supposed to contact to get things accomplished like the survey. Again we had to call never once an answer or would they pick up the phone plus we had to pay for out of pocket which we had an initial quote in our contract and then the price jumped to double the quoted price. Here it is now second week in May, now after Approved has had the appraisal for a month we are now being told the house is not financeable. So unless we go with a rehab loan which means that we would have to finance more money they will not help us. Not sure what they have done for us but have us spend money to do this and to do that. So we are probably not going to get this house and also we are out a heap of money jumping through hoops. We have asked on many occasions how much we were approved for and the answer has been "don't worry about it, we will figure this out when we figure out what loan product to put you in". Avoid using this company at all costs they if they actually get you financed they will have you do all the work and reap the rewards......Just think, all of this could of been avoided, but we were talked out of paying cash for the home of our dreams because Anthony wanted to "save us time from working on it" and now due to the current state of the world (Covid-19) that option is not available.

Ray and Maureen Hightower made buying my new home a great experience! Ray made sure all my criteria…read morewas met with his vast knowledge and helped me get the best financing by putting me in touch with Darlene Baril at RMG Mortgage. They helped make the experience of purchasing my home, stress free and even got us closed before the end of the year during the busy holiday season. I would recommend Team Hightower if you are looking to buy or sell your home!

We highly recommend Maria to anyone looking to buy in St. Johns county. We purchased 2 homes in St…read moreAugustine remotely! Buying a home can be stressful, doing it remotely in a hot market can be downright trying. Maria guided us though the whole process smoothly, diligently and with great patience. Maria has been truly lovely to work with always showing a great positive attitude and making us feel very at ease during the whole home buying process -- she was the best eyes and ears for us all the while giving us honest feedback on the houses we were interested in. We trust her implicitly. Thank you again Maria!!

I would not refer this group to my worst enemy. I reported this business to the Florida Realtors…read moreBoard of my concerns. Brian K. Nixon was the Realtor. Be careful in choosing your realtor. Selling from out of town, he promised that he would do everything. He did not notify my of the sale of the house. He did not notify me that he added a "price reduction of $25,000 price reduction EACH WEEK the home goes unsold" during the holiday season of November and December, which historically, there are no purchases of homes. Steve Thomas, Broker initially seemed helpful but was dismissive and unhelpful. However, six months after sale of the house, he did send the closing documents.

Bought a house from Steve Thomas of Trademark and will never forget the experience. We had two…read moreyoung sons and Steve was patient with us as we rejected house after house because of silly little things the honestly could have lived with. One night, Steve called us and the LAST thing my wife wanted to do was go look at houses--it was raining, our boys were tired & we hadn't eaten yet. Steve insisted and even told us he'd wait for us to go grab dinner first. When we drove up, his first words were, "You're either going to love it or hate it, but I started the paperwork." We walked in and were very impressed, but he watched our faces as we entered the open-plan kitchen and living room. It was everything we'd asked for. It was perfect. Steve called the owner, we made an offer on the spot and it was accepted immediately. A few weeks later, we were in our dream home.

By far the BEST Property Management Company ever! They care about ALL of their clients, rather it…read morebe tenants or landlords. We bought a house unseen due to cercumstances that won't allow us to travel at this time, and there is no way we could have done that without Superior! I HIGHLY recommend them, and I will definitely be using them again, hopefully, in the near future. Thank you Sammy & Keely!!!!

Very professional, knowledgeable and personalized service. I have used Kate and Ron on several…read moretransactions. I would definitely use them again!

Sean, Ron and Kate of St. Augustine Team Realty provide numerous real estate services. St…read more Augustine Team Realty sold my daughter's home and her in-law's home in minimum time. They are truly an outstanding realty firm!!