They clean my clothes quickly and they are always perfectly done. Staff is very friendly also.read more

This is an amazing service! They handled my special request, and even matched my socks! They…read moredelivered my clothes on time, shrink wrapped, and organized. I gotta say, I feel very spoiled! I think this is the best laundry service I have ever used.

Do not good sweaters of clothes here. Tore my 200.00 holiday sweater and will not contact me for a…read morerefund. They charge higher than average prices for your cleaning but when you need them to do the right thing, you wont hear from them. My advice, get a cheaper cleaner. Too expensive and will ruin your clothes.

Dropped off three items and this is the most expensive dry cleaning I have ever had. I lived in CA…read moreand never paid prices like this. Absolutely not worth it, find another that is cheaper and maybe has rewards because they want you to come back. This business had no sympathy when I said this pricing was extreme.

Stay away from this dry cleaners - whatever you do…read more I went in tonight to drop some things off and it was total trash. When I went in, the weed smoke hit me in the face. The guy working appeared high as a kite. He couldn't even put together two sentences. I was there at 6:45, they close at 7. He told me I could not drop anything off because they closed in 15 minutes. He said that he usually locks the door at 6:45 because the "owner" doesn't want him helping customers after the time (their posted hours are until 7PM and the Open sign was on). Mind you - the guy was so high that I could barely make out what he was saying. I told him that I've often come in to drop stuff off at 6:45 and have never been told they shut down early. He said it's not the store policy but it was his "personal" policy to lock the door at 6:45 and not help any customers after that time. He also told me that if I didn't believe him, he could call the owner who would tell me the same thing. Knowing he was lying and high as a kite, I said sure, call him. The guy went into some weird episode and I felt so uncomfortable and unsafe that I left. If you're alone - I strongly advise you don't go to this location. STAY AWAY. If you want your clothes to not be damaged, STAY AWAY. If you want a dry cleaners that operates professionally, STAY AWAY. There are way too many good dry cleaners within walking distance of this one. If you're the owner, you've got a problem on your hands. Good luck with that. Now I've got to go take a shower to get the weed smoke off of my clothes I was wearing. Yuck.

Was a good business. Ruined two of my shirts, polo & brooks brothers, the counter employees opined…read morethe damage appeared to be burn damage and apologized. Administrative office plant staff who never inspected the shirts refused responsibility. Clearly a valued customer of 7+ years. If you read through the reviews, very similar experiences going back to 2015 left by Mia P and Bev G.

BEWARE OF DAMAGED CLOTHES AND UNACCOUNTABLE OWNERS!…read more I've been using rodeo cleaners for at least 10 years. The service has really only been mediocre, but they were close. Clothes sometimes had to be returned because they weren't cleaned properly or still had stains. Friends and family reported receiving the wrong clothes, having their clothes given to another, or having clothes damaged. But, for the most part, the staff was polite during that time. My post today is motivated by a decision changing experience that I had with Rodeo's owners. I took a uniform shirt to be tailored. Not only did they fail to do it properly, and I had to take it back with a template to give them a guide, but they damaged the shirt, leaving a hole in it. I was told management would call, but they didn't in a week's time, so I went back. I was told my shirt was at a different location, and I needed to go there to get it. When I did talk with the owners, they raised their voices, interrupted me, and doubled teamed me with limited English speaking participants in the conversation. I pointed out the hole and asked them to repair it, and they made a litany of excuses for why it wasn't their responsibility. They insisted there was no way they could have caused the hole and that it was the result of wear and tear. Then, they told me I must have picked up the wrong shirt. I jumped through several hoops to demonstrate why it was their responsibility, including pointing out that the employee who took the shirt did not note damage when I brought it in and left it there. The fact that the hole was not documented on their entry form when I left the garment with them. I brought another shirt so he could compare to another garment. They accused me of lying, they accused me of causing the hole myself, they accused me of taking the wrong shirt, and they refused to replace it, even though it was a measly $115 to replace it. Remembwr, thia is a uniform... a requirement garment for employment and expensive. Additionally, the owner, whose name is Michael, insisted that I go to smalls claims court in order to recuperate the cost of replacing my garment and then bragged about the fact that he didn't charge me for the damaged garment. Now before you think that I'm just an angry customer. Who's writing this review to get back at the company... Well, I am angry. I entrusted my property to a business, they ruined it, and refused to take responsibility. They do not deserve a professional reputation after this encounter. However, more importantly, I'm sharing this information because I believe consumers should stand up for each other. I chose this business time and again over others and received subpar to terrible customer service. I want to warn anyone that uses Rodeo Cleaners or plans to use them in the future that this is the kind of service that you will experience. Not just from their employees, but from the owners. Check your clothes foing in and out! Taking pictures might be a good idea. What I saw in this experience, which took two weeks for me to accept that they would not do the right thing, was a lack of integrity, a lack of compassion, and a lack of accountability. So, I encourage you to beware that if you decide to use rodeo cleaners, you're likely to experience the same thing. Such character traits are rarely a one time event. I also urge you to communicate, through your purchasing decisions, to businesses- even small businesses- that you insist on good customer service and honest dealing when you spend your money.

Took brand new uniform in for alterations and cleaning. No pride was taking in completing the…read moreneeded work. Loose threads hanging. White spots everywhere on a brand new 250 dollar jacket. Second time going and a third would be a mistake